No.2023 East Shennan Road, Luohu District, Shenzhen, Guangdong, ChinaView Hotel Details
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Orange Hotel (Shenzhen Dongmen) Guest Reviews
4.6/5
Very Good
1468 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(1468)
Positive reviews(1415)
Reviews with photos/video(181)
Easy to get around(206)
Convenient location(151)
Close to metro(136)
Friendly front desk staff(95)
Delicious breakfast(69)
Strange smell in room(18)
Stayed multiple times(14)
Perfect for business trips(11)
Negative reviews(53)
Mok
Designer Double Room
Checked in Dec 2023
Couples
13 Reviews
5.0/5
Outstanding
Posted on Dec 5, 2023
Second time staying best value hotel in the area the breakfast have improved from last time I stay I highly recommend.
Response from Property: I hope you can fully enjoy these facilities and services. Whether you are traveling for business or leisure, your stay at the Orange Hotel will definitely make you feel comfortable and warm, making your trip worthwhile.
UMESH
2-bed Room
Checked in Apr 2024
Family
2 Reviews
2.5/5
Posted on Apr 3, 2024
not feel good and staff not understanding English, next time sure not take this hotel.
Guest User
2-bed Room
Checked in Apr 2024
Travel with friends
5 Reviews
4.5/5
Great
Posted on May 19, 2024
Very convenient, just at MTR A exit! The staff is polite, helpful and nice!
Guest User
Designer Double Room
Checked in Jan 2024
Couples
1 Reviews
2.2/5
Posted on Jan 22, 2024
Hygiene in room 2018 is poor. There's built up of dusts on walls, curtains...., heavy stains on ceiling, shower room poorly clean with moulds built up on walls.....Will not come back to this hotel again
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us. Xiaoju is also constantly updating its facilities and equipment. Regarding your feedback, Xiaoju will also strengthen training for relevant departments. We hope that you will have a different experience next time you stay. wish you a happy life.
I on the go
Superior Queen Room
Checked in Jan 2024
Couples
3 Reviews
3.0/5
Posted on Jan 21, 2024
Paranormal experience in this hotel. Booked 2 nights stay in this hotel. First impression was excellent but bad experience when the curtain suddenly start to open and close. Same time at 3am , the curtain start to open itself and was awaken from it. The sleep was disrupted and bad experience. After closing it, it opens again not sure at what time cos the morning light penetrate the windows. Haiz …how to have a good rest? Anyway for those decided to stay here, experience yourself and judge your own if it is paranormal.
Response from Property: Thank you for your review and we look forward to your next stay!
MacMak
Designer Double Room
Checked in Dec 2023
Couples
14 Reviews
3.5/5
Posted on Jan 24, 2024
Not bad ,good location but little noisy and the light setting is little confusing, light turns on itself middle of the night ..
Guest User
Superior Queen Room
Checked in Nov 2023
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Nov 21, 2023
Great hotel, service is very good! Rooms are clean and comparatively new. I recommend it. The location is also very nice and convenient, subway station is right in front of the entrance.
卫生:10
设施:10
环境:10
服务:10
Lee Jian Wei
2-bed Room
Checked in Jan 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Jan 5, 2024
Stuff are very friendly and nice. Always accommodate with our needs in the hotel
CYYYYYS
2-bed Room
Checked in Apr 2024
Family
4 Reviews
1.0/5
Posted on May 4, 2024
small room and poor services
Tang
Superior Queen Room
Checked in Dec 2023
Travel with friends
3 Reviews
3.7/5
Posted on Dec 3, 2023
Location next to metro exit. Very convenient!
Lok Lwl
Twilight-themed Queen Room
Checked in Jun 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Jun 9, 2024
Very good nice
Lam Ching Fui
Designer Double Room
Checked in Aug 2024
Couples
2 Reviews
5.0/5
Outstanding
Posted on Aug 27, 2024
Very nice
Guest User
Superior Queen Room
Checked in May 2024
Solo travelers
3 Reviews
4.5/5
Great
Posted on May 22, 2024
Not too bad
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.