Upon arriving at the hotel late at night for check-in, I mentioned that this trip was to celebrate my mother's birthday. Luna and Cici, two staff members at the front desk, were incredibly kind and welcoming, making us feel very warm despite our late arrival.
We especially appreciate their patience in assisting us so late at night, which truly gave my mother's birthday trip a wonderful start. As visitors from Korea, we felt genuinely cared for. Thank you, Luna and Cici! I hope the hotel recognizes these two excellent employees. ❤️
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