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Hilton Shenzhen Futian








Twin Guest Rooms
City View
King Executive Premier Rooms
City View
King Deluxe Rooms
City View
Twin Accessible Rooms
City View
Family Friendly Room (Double bed)
City View
Presidential Suite
City View
Twin Executive Rooms
City View
King Guest Rooms
City View
King Deluxe One Bedroom Suite
City View
King Executive Rooms
City View
King One Bedroom Suite
City View
King Premier One Bedroom Suite
City ViewGuest Reviews(4100)
DK
- Twin Guest Rooms
- Stayed in July 2023
- Couples
- 3 Reviews
Guest User
- Twin Guest Rooms
- Stayed in July 2023
- Friends
- 1 Review
5/5PerfectHad a very good trip and will return soon! Candy front desk manager was very sweet, service 100!
Translation provided by GooglePosted July 25, 2023Helpful (1)Fchan103
- King Deluxe Rooms
- Stayed in July 2023
- Business travelers
- 2 Reviews
5/5PerfectThe facility was excellent and were invited and upgraded to the executive floor, which complimentary services on beverages and snacks were provided at the executive service floor. We’re really impressed.
Translation provided by GooglePosted July 18, 2023HelpfulZhongguoren
- Twin Guest Rooms
- Stayed in June 2023
- Business travelers
- 23 Reviews
3.7/5the price is ok including breakfast and two tickets. but the swimming pool is not so good as another one in shell where has three interior and exterior pool. also, the service is not so professional and the response from the catering part is slow and not proactive that make the whole impression is not good for the brand name
Translation provided by GooglePosted July 1, 2023HelpfulGuest User
- King Guest Rooms
- Stayed in May 2023
- Couples
- 1 Review
5/5PerfectWonderful stay! Arrived at the hotel at almost 3, we were greeted by friendly front desk lady. The room wasn’t ready yet so we decided to go for a walk nearby first. John from the Concierge was helping us to store our bags, and he was extremely friendly, introduced us to nearby places to eat and to visit! As we come back to take our bags he remembered and asked us where did we go that afternoon! Was impressed by the care he took of us. The location of the hotel was very convenient, right next to the underground station, which is good as we wanted to go to various places with the train and it saves us so much time! Was confused by the taxi cap arrangement, apparently there’s no cap calling services and we need to get a cap ourselves despite not knowing about the culture, we asked for the help from an employee outside the hotel (probably from valet) but he wasn’t helping much. The hotel room was spacious. Though there was a little bit of dirt mark near the bedside table, everything else feels neat and tidy enough for us to have a restful time. The next day we went to the swimming pool, the reception lady told us it’s mandatory to wear a swim cap to the swimming pool. I wish there were some kind of notice on the website or in the email when we booked, so we didn’t have to buy some swim caps on the spot that don’t fit that well and runs a little bit small even it says it was for adults. We then went to have a breakfast, Jool has been very attentive, paying attention and reacting with great restaurant knowledge, turning our groggy morning to a refreshing one. Tried the seafood soup he suggested, we would not have tried it if it wasn’t for him. But the soup was a pleasant and tasty surprise! Later we went checkout, Nora helped us through it. She was so friendly, accommodating, and sensitive to our needs. The process was super swift and smooth, that I feel like there wasn’t enough time to talk to her (which is a good thing because she was so efficient and nice, really appreciate that!) Glad we stayed at this hotel, had an amazing experience, thank you team and wish to see you again in our next stay!
Posted May 28, 2023Helpful (2)
Property Policies
- Please collect your keys/room card from the front desk.
Adding crib:Free
- Parking is available (free)
The following payment methods are accepted by the property:
Property Description
- Opened: 2015
- Number of Rooms: 320
Featuring floor-to-ceiling windows and a fresh color scheme, our comfortable guestrooms offer a 42” HD TV, ergonomic desk, Wi-Fi and a stylish bathroom with ample space. For the ultimate stay, spoil yourself in the inviting Presidential suite.
Maintain your exercise regimes at this 24-hour fitness facility, which features the latest generation of cardio and strength training equipment as well as landscaped gardens to help you feel your best during your stay.
Spanning 400m2 on the 20th and 21st Floors, the Executive Lounge offers complimentary breakfast, evening Happy Hours and private Check-In and Check-Out services for guests staying on our Executive Floors.
Three restaurants and bars provide you with various dining options.
From corporate events to social gatherings, our dedicated events team will help plan a successful event down to every last detail. Our hotel features 16 versatile function rooms, comprising 2,400㎡ of space, including a 600㎡Grand Ballroom which can be configured with the advanced conferencing technology to deliver the professional experience.
Services & Amenities
- Restaurant
- Meeting Room
- Children's Playground
- Multi-Function Room
- Fitness Room
- Lobby Bar
- Wedding Service
- Airport Drop-Off Service(Additional fee)
- Airport Pick-Up Service(Additional fee)
- Station Drop-Off Service(Additional fee)View Details
- Car Rental
- Concierge Car Service
- Outdoor Swimming PoolFreeView Details
- Beach Towel
- Sauna
- Luggage StorageFree
- Wake-Up Call
- Express Check-In and Check-Out
- VIP Check-In Service
- 24-Hour Front Desk
- Concierge Service
- Currency Exchange
- Front Desk Safe
- Lockers Available
- Ironing Service
- Laundry Service (On-Site)
- Dry Cleaning
- Laundry Detergent
- Clothes Steamer
- Restaurant
- Café
- Room Service
- Lobby Bar
- Wi-Fi in Public AreasFree
- Elevator
- Central Ventilation System
- Public Audio System
- Non-Smoking in All Rooms
- No Smoking in Public Areas
- Smoking Area
- Non-Smoking Floor
- Executive Floor
- Executive Lounge
- Outdoor Furniture
- Shopping Mall
- Robot Service
- Meeting Room
- Secretarial Services
- Audio Visual Equipment
- Multi-Function Room
- Fax/Copying Service(Additional fee)
- Postal Service
- Wedding Service
- Handrails in Hallways
- Handrails in Stairways
- Stair-Free Property Entrance
- Accessible Rooms Available
- Fitness Room
- Personal Trainer
- Fitness Session
- Yoga Session
- CCTV In Public Areas
- Access Control System
- Security Alarm
- Fire Alarm
- Smoke Detector
- Fire Extinguisher
- First-Aid Kit
- Security Personnel
- Children's Playground
- Children's Toys
- Kids' Toothbrush
- Children's Bathrobe
- Children's Slippers
- Children's Desktop Game/ Jigsaw Puzzle
- Children's Meals Available
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Super service offered by this hotel, Front Office Jennifer Sung and F&B Nick are mostly helpful in our checkin and dining experience ...thank you We are grateful with the room decoration for my wife 's celebration See photo attached ...