Shangri-La Hotel, Shenzhen

No.1002 Jianshe Road, Shenzhen, 518001, Guangdong, ChinaShow on map
Opened: 1992 Shangri-La Hotel, Shenzhen occupies a central location within the Luohu central business district and is a short way to The Shenzhen Mixc city and Kingkey 100. Shenzhen metro lines 1 and 9 connect travellers to all top scenic attractions, such as OCT Park, Window of the World, Shenzhen Convention and Exhibition Center, which are conveniently located just a 5-minute walk away.Show More

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  • Very Clean4.6
  • Good Amenities4.2
  • Good Location4.2
  • Great Service4.5
  • 4.4/5Excellent

    Delicious breakfast, Easy to get around
    94% Recommended
  • Very Clean4.6
  • Good Amenities4.2
  • Good Location4.2
  • Great Service4.5
  • 4.4/5Excellent

    Delicious breakfast, Easy to get around
    94% Recommended
    • 41.5km
    • 450m
    • 290m
    6 places of interest within 1000m
    View Map
    Wi-Fi in designated areas
    Airport pickup service
    Restaurant
    Café
    Bar
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    Rooms
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    Superior Double Room
    Mountain view
    30m²6-23F
    |
    Air conditioningSeparate shower roomBathtubRefrigerator
    Photos and Amenities
    Today's best offer!
    Buffet breakfast, extra CNY161.00
    Non-refundable
    Confirmed within 1 hour
    Provided by our partners
    1 king bed
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    Instant Confirmation
    Buffet breakfast, extra CNY161.00
    Non-refundable
    1 king bed
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    1 Breakfast
    Partially Refundable
    Confirmed within 1 hour
    Provided by our partners
    1 king bed
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    2 Breakfasts
    Partially Refundable
    Confirmed within 1 hour
    Provided by our partners
    1 king bed
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    Superior Room (2 beds)
    Mountain view
    30m²6-23F
    |
    Air conditioningSeparate shower roomBathtubRefrigerator
    Photos and Amenities
    Buffet breakfast, extra CNY161.00
    Non-refundable
    Confirmed within 1 hour
    Provided by our partners
    2 single beds
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    Instant Confirmation
    Buffet breakfast, extra CNY161.00
    Non-refundable
    2 single beds
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    1 Breakfast
    Partially Refundable
    Confirmed within 1 hour
    Provided by our partners
    2 single beds
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    2 Breakfasts
    Partially Refundable
    Confirmed within 1 hour
    Provided by our partners
    2 single beds
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    Deluxe Room (2 beds)
    Mountain view
    30m²9-23F
    |
    Air conditioningSeparate shower roomBathtubRefrigerator
    Photos and Amenities
    Buffet breakfast, extra CNY161.00
    Non-refundable
    Confirmed within 1 hour
    Provided by our partners
    2 single beds
    Book
    Instant Confirmation
    Buffet breakfast, extra CNY161.00
    Non-refundable
    2 single beds
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    1 Breakfast
    Partially Refundable
    Confirmed within 1 hour
    Provided by our partners
    2 single beds
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    2 Breakfasts
    Partially Refundable
    Confirmed within 1 hour
    Provided by our partners
    2 single beds
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    Deluxe Double Room
    Mountain view
    30m²9-23F
    |
    Air conditioningSeparate shower roomBathtubRefrigerator
    Photos and Amenities
    Buffet breakfast, extra CNY161.00
    Non-refundable
    Confirmed within 1 hour
    Provided by our partners
    1 king bed
    Book
    Instant Confirmation
    Buffet breakfast, extra CNY161.00
    Non-refundable
    1 king bed
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    Best price with 1 breakfast
    1 Breakfast
    Non-refundable
    Confirmed within 1 hour
    Provided by our partners
    1 king bed
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    1 Breakfast
    Partially Refundable
    Confirmed within 1 hour
    Provided by our partners
    1 king bed
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    2 Breakfasts
    Partially Refundable
    Confirmed within 1 hour
    Provided by our partners
    1 king bed
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    Deluxe Room (Double bed)
    Mountain view
    30m²24-28F
    |
    Air conditioningSeparate shower roomBathtubRefrigerator
    Photos and Amenities
    Buffet breakfast, extra CNY161.00
    Non-refundable
    Confirmed within 1 hour
    Provided by our partners
    1 king bed
    Book
    1 Breakfast
    Non-refundable
    Confirmed within 1 hour
    Provided by our partners
    1 king bed
    Book
    Best price with 2 breakfasts
    2 Breakfasts
    Non-refundable
    Confirmed within 1 hour
    Provided by our partners
    1 king bed
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    2 Breakfasts
    Instant Confirmation
    Non-refundable
    1 king bed
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    Deluxe Room (2 beds)
    Mountain view
    30m²24-28F
    |
    Air conditioningSeparate shower roomBathtubRefrigerator
    Photos and Amenities
    Buffet breakfast, extra CNY161.00
    Non-refundable
    Confirmed within 1 hour
    Provided by our partners
    2 single beds
    Book
    2 Breakfasts
    Instant Confirmation
    Non-refundable
    2 single beds
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    Executive Double Suite
    Mountain view
    60m²21-28F
    |
    Air conditioningSeparate shower roomBathtubRefrigerator
    Photos and Amenities
    Buffet breakfast, extra CNY161.00
    Non-refundable
    Confirmed within 1 hour
    Provided by our partners
    1 king bed
    Book
    2 Breakfasts
    Instant Confirmation
    Non-refundable
    1 king bed
    Book

    Reviews(1920 verified guest reviews)

    • Guest User

      China

      • Superior Double Room
      • Stayed in August 2021
      • Business travelers
      • 5 Reviews
      5/ 5
      Perfect

      Several times I forgot to bring a mask to go out. Cassie enthusiastically took me to the front desk to get a mask, and then opened the door for me to let me out. It was really sweet. There is also the warm hospitality of Li Yajie, the staff member, every time I go out, he will greet me and call me a car to pick up my luggage. This is also the case every morning. The good mood of the day comes from the staff of this hotel. There is also Ms. Dou at the front desk. I did not bring the room card at night. She made two new room cards to avoid the use of the new room card. From the lobby road, I went upstairs together to make sure that the room card was OK, and I didn’t need to use it. Going downstairs and then down the lobby, from these small details, we know that the staff here are very attentive and value the guests' time. To be honest, I have stayed in many different hotels, I have also stayed in Shangri-La in different places and countries, and I have never seen services like this one. I still go to the restaurant for breakfast every day, the breakfast is really impeccable Basically, every employee also pays attention to your living habits and gives you the most considerate service.

      Translation provided by Google
      Posted September 7, 2021
      Response from Hotel

      尊敬的客人,感謝您選擇入住深圳香格裏拉並在百忙之中與我們分享您的好評。香格裏拉集團始終秉承着“熱情好客,親如家人”的理念,致力為每一位賓客帶來賓至如歸的服務!酒店香咖啡自助餐廳提供多樣早餐,還可以打卡國際美食及豐盛海鮮早午餐。您對Cassie、李亞傑和前台Ms.Dou的好評已經反饋給相關部門及他們本人,您的認可給予我們莫大的鼓勵!我們期待您的再次光臨! 祝您一切順利!總經理 嚴偉佳

      Helpful

      CHRISSSSY

      • Superior Double Room
      • Stayed in August 2021
      • Business travelers
      • 47 Reviews
      3/ 5

      The hotel has a history of nearly 30 years, and the location is not bad. Next to Luohu Railway Station, there is Line 1 at the gate. The hotel facilities have basically been around for a long time, and the maintenance is basically okay. But the service really needs to be followed up. If it is not a business arrangement here, basically would not choose this hotel.

      Translation provided by Google
      Posted August 30, 2021
      Response from Hotel

      尊敬的CHRISSSSY,感謝您選擇入住深圳香格裏拉並在百忙之中與我們分享您的評價。我們很重視您對酒店服務的反饋,誠摯的邀請您通過郵箱或撥打酒店電話分享更多入住期間的細節和信息,以便我們了解與跟進。我們期待與您再次相遇,祝生活愉快!總經理 嚴偉佳

      Helpful

      Guest User

      Japan

      • Superior Double Room
      • Stayed in July 2021
      • Business travelers
      • 6 Reviews
      4.7/ 5
      Outstanding

      The air conditioning may be a little too effective. I felt a little cold. I was very satisfied with the other services. I will bargain again.

      Translation provided by Google
      Posted July 31, 2021
      Response from Hotel

      Dear guest, thank you for staying with us at Shangri-La Shenzhen. Your feedback on air conditioning problems is important to us, we sincerely invite you to share more details and information during your stay, such as your room number and name, by email or by calling the hotel, so that we can understand and follow up. We sincerely look forward to having the opportunity to serve you again! Wish you all the best! General Manager Rebecca Yan

      Helpful

      Boogie

      China

      • Superior Double Room
      • Stayed in September 2021
      • Business travelers
      • 5 Reviews
      5/ 5
      Perfect

      Geographical advantages, easy food, clothing, housing and transportation, eating, drinking and having fun, hotel management 5 star enjoyment, cleaning, front desk, and other service staff sincere, serious, considerate, very satisfying experience 😊👍👍👍 Room soundproofing needs to be improved

      Translation provided by Google
      Posted September 10, 2021
      Response from Hotel

      尊敬的Boogie,感謝您選擇入住深圳香格裏拉並在百忙之中與我們分享您的好評。酒店位於深圳市羅湖區CBD,緊鄰羅湖口岸及深圳火車站,無縫接駁香港、廣州等地;地鐵一號線及九號線信步可達,快捷連通福田、南山等區。我們也十分重視您對房間隔音問題的反饋,每年酒店都會有大額的投入進行設施設備維護升級,從而不斷提升客人的整體入住體驗。期待您的再次光臨,祝一切順利!總經理 嚴偉佳

      Helpful

      China

      • Deluxe Room (2 beds)
      • Stayed in May 2021
      • Families
      • 21 Reviews
      5/ 5
      Perfect

      Great old five-star. Although the equipment is a bit old, it is clean and well-equipped. There is also an Internet celebrity swimming pool, which is very suitable for children to play! The restaurant on the second floor is also very good, the taste is very good, although a little expensive! You can continue to stay next time!

      Translation provided by Google
      Posted May 3, 2021
      Response from Hotel

      尊敬的客人,您好!感謝您入住深圳香格裏拉大酒店,並在百忙之中抽空給予評價。關於您的留言,我們已做記錄,香格裏拉集團始終秉承着“熱情好客,親如家人”理念,致力為每位賓客帶來賓至如歸的服務。您的意見我們已經向相關部門反饋,再次感謝您的建議,希望我們能夠擁有再次為您服務的機會,我們誠摯的期待您的下次光臨!並祝您一切順利!總經理 嚴偉佳

      Helpful (4)
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    Hotel Policy

    Check-in and Check-out
    • Check-in from 14:00
    • Check-out before 12:00
    Child Policies
    Children are welcome at this hotel.
    Guests 18 years and over will be charged adult rates.

    Need to Know

    Important
    防疫期间,请在下单前与酒店确认接待政策,以免影响您的入住。
    Hotel Notes
    To implement the Shenzhen Household Waste Management Regulations, the hotel will no longer provide disposable toiletries, such as toothbrushes, combs, bath puffs, razors, nail files and shoe brushes. If you need those items, please contact the hotel's service center be dialing 0 and they will supply them as you need. Thanks for your understanding and cooperation. Shangri-La hotels take the responsibility of protecting environment and stay committed to supporting the governments' measures. We will work with our guests and employees to promote sustainable development of earth environment.

    Hotel Description

    • Opened: 1992
    • Renovated: 2014
    • Number of Rooms: 522
    Shangri-La Hotel, Shenzhen occupies a central location within the Luohu central business district and is a short way to The Shenzhen Mixc city and Kingkey 100. Shenzhen metro lines 1 and 9 connect travellers to all top scenic attractions, such as OCT Park, Window of the World, Shenzhen Convention and Exhibition Center, which are conveniently located just a 5-minute walk away. Shangri-La Hotel, Shenzhen offers more than 520 guestrooms and suites with the impressive views of Shenzhen’s skyline and Hong Kong’s New Territories. Design and enhance your event experiences with the ballroom of Shangri-La which covers an area of 1700 square meters. Meanwhile enjoy the different flavour of cuisine at the six restaurant, lounge and bar.

    Services & Amenities

        Restaurant
        Café
        Bar
        Gym
        Outdoor swimming pool
        Conference hall
        Multi-function room
        Business center
        Car rental
        Wedding service
        Lobby bar
    Transportation Services
    • Drop-off Service (Airport)(Additional fee)
      Fees, Service Hours, and Booking Info
    • Airport pickup service(Additional fee)
      Fees, Service Hours, and Booking Info
    • Pickup service (bus/train station)(Additional fee)
      Fees, Service Hours, and Booking Info
    • Drop-off Service (Bus/Train Station)(Additional fee)
      Fees, Service Hours, and Booking Info
    • Car rental
    Activities
    • Outdoor swimming poolFree
    Health & Wellness
    • Gym
    • Foot massage
    • Sauna
    Front Desk Services
    • Bellhops
    • Luggage storageFree
    • Front desk safe
    • Valet parkingFree
    • Duty manager (24 hours)
    • Taxi booking
    • Concierge service
    • Wake-up call
    • Credit cards accepted
    • Express check-in/check-out
    • Currency exchange
    • Front desk (24 hours)
    • Door attendant
    • Postal service
    • Pay once for all purchases at check-out
    • Private check-in/check-out
    Cleaning Services
    • Ironing service
    • Laundry service
    Food & Drink
    • Restaurant
    • Café
    • Room service
    • Children's meals
    • Bar
    Other
    • Butler service
    • Multilingual staff
    • Wedding service
    • Dry cleaning
    Public Area
    • Wi-Fi in designated areasFree
    • Flower shop
    • Lobby seating area
    Business Services
    • Conference hall
    • Business center
    • Multimedia system
    • Fax/copying service
    • Multi-function room
    General
    • Elevator
    • Executive floor
    • Executive lounge
    • Lobby bar
    • ATM
    • Accessible rooms
    • Non-smoking public areas
    • Non-smoking floor
    • CCTV in public areas
    Kid's Facilities
    • Childcare service
    • Toys for Children
    • Kids’ toothbrush
    • Kids’ bathrobes
    • Kids’ slippers

    Transport & Attractions

    Airports

    Shenzhen Bao'an International Airport

    About 44m from hotel by car

    41.5km

    Railway Stations

    Shenzhen Railway Station

    About 7m from hotel by foot

    450m

    Futian Railway Station

    About 16m from hotel by car

    9km

    Metro Stations

    Luohu

    About 5m from hotel by foot

    290m

    Renmin South

    About 5m from hotel by foot

    340m

    Areas

    Lo Wu Control Point, Lo Wu Railway Station

    About 7m from hotel by foot

    490m

    Places of Interest

    Lo Wu Control Point

    577m

    Xianggelila Dajiudian Jianshen Center (jianshelu)

    625m

    Shenzhen River

    755m

    Mission Kongbu Jiaqi Zhuti Guiwu Amusement Park

    766m

    Shengwu Jingying Guoji Lixiaolong Gongfu Association (shengwujingyingjiequandaoguan)

    770m

    Jelly K Yinyuetai

    913m

    Jj Shinei Gao'erfu Club

    1.1km

    Hepingshequ Park

    1.3km

    HUI SPA

    1.5km

    VR Experience Hall

    1.5km
    Shangri-La Hotel, Shenzhen Frequently Asked Questions
    How much does it cost to stay at Shangri-La Hotel, Shenzhen?
    Prices at Shangri-La Hotel, Shenzhen are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
    What is the closest airport to Shangri-La Hotel, Shenzhen?
    The closest airport is Shenzhen Bao'an International Airport. It is 41.5km from the hotel and approximately a 44minutes journey by taxi.
    What are the check-in and check-out times at Shangri-La Hotel, Shenzhen?
    The check-in time is from 14:00 and the check-out time is before 12:00.
    Does Shangri-La Hotel, Shenzhen provide airport transfer services?
    Yes, Shangri-La Hotel, Shenzhen provides airport transfer services.
    What amenities and services does Shangri-La Hotel, Shenzhen have?
    Shangri-La Hotel, Shenzhen has the following amenities and services: Wi-Fi in designated areas, Airport pickup service, Restaurant.
    Does Shangri-La Hotel, Shenzhen have a swimming pool?
    Yes, Shangri-La Hotel, Shenzhen the hotel has a pool. Pool type: Outdoor swimming pool.
    Does Shangri-La Hotel, Shenzhen have fitness amenities?
    Yes, Shangri-La Hotel, Shenzhen has fitness amenities.
    Does Shangri-La Hotel, Shenzhen provide free Wi-Fi?
    Yes, the hotel provides free Wi-Fi.
    Does Shangri-La Hotel, Shenzhen have non-smoking rooms?
    Yes, Shangri-La Hotel, Shenzhen has non-smoking rooms. Please view the hotel listing for details.
    Does Shangri-La Hotel, Shenzhen provide breakfast?
    Yes, Shangri-La Hotel, Shenzhen provides breakfast.
    Does Shangri-La Hotel, Shenzhen have a restaurant?
    Yes, guests can eat at: Restaurant, Café.
    Is parking available at Shangri-La Hotel, Shenzhen?
    Yes, parking is available at Shangri-La Hotel, Shenzhen.
    Does Shangri-La Hotel, Shenzhen have children's amenities?
    Shangri-La Hotel, Shenzhen has the following children's amenities: Childcare service, Toys for Children, Kids’ toothbrush.
    Where is Shangri-La Hotel, Shenzhen?
    The hotel address is No.1002 Jianshe Road. The hotel is 6.3 km from the city center.
    Is Shangri-La Hotel, Shenzhen close to transport stations?
    The closest station is Luohu. It is 290m from the hotel. View On Map
    Is Shangri-La Hotel, Shenzhen nearby popular attractions?
    Shangri-La Hotel, Shenzhen is near the following attractions: Lo Wu Control Point(Approximately 577m), Xianggelila Dajiudian Jianshen Center (jianshelu)(Approximately 625m), Shenzhen River(Approximately 755m).
    Does Shangri-La Hotel, Shenzhen have hot springs?
    No, Shangri-La Hotel, Shenzhen doesn't have hot springs.
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