Grand Skylight International Hotel Guanlan Reviews
Grand Skylight International Hotel Guanlan
188 Huanguan South Road, Guanlan Avenue, Longhua District, Shenzhen, Guangdong, 518110, ChinaView Hotel Details
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Grand Skylight International Hotel Guanlan Guest Reviews
9.6/10
Excellent
772 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location9.5
Amenities9.6
Service9.6
Cleanliness9.6
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All reviews(772)
Positive reviews(753)
Reviews with photos/video(110)
Friendly front desk staff(113)
Classy environment(68)
Delicious breakfast(56)
Quiet & comfortable(31)
Perfect for business trips(19)
Loved the view(12)
Nice bathtub(10)
Stayed multiple times(8)
Negative reviews(19)
jacyie
Superior Twin
Checked in Nov 2024
Family
33 Reviews
7.5/10
Posted on Dec 26, 2024
the hotel so good,but not near by mtr ,may bë wälä
around fiteen minutinus
Response from Property: Dear guest,Thank you for choosing our hotel for your stay.Your comment will be valued.Our hotel is located in downtown of LongHua,actually Metro station is just 10minutes by walk.If you will come back next time,our staff can give you guidance.We are looking forward to your next stay.
Waleedr
Superior King
Checked in Oct 2024
Business travelers
70 Reviews
10.0/10
Outstanding
Posted on Nov 12, 2024
Extremely great
Staff are ausome
Very clean
Food at restaurant is great
I strongly recommend
6/9
Response from Property: Thank you for choosing our hotel, we will continue to improve the quality of products and services! Looking forward to your next visit. I wish you a happy life and a good mood every day!
soo keng
Superior King
Checked in Feb 2025
Family
6 Reviews
9.0/10
Great
Posted on Mar 24, 2025
Nice hotel but walkway from metro to hotel has a lot of construction hence can be difficult if rolling luggages. Hotel provided a room upgrade and room is large with toiletries provided or upon request. Hotel has few restaurants but we didn't have the opportunity to try. Overall comfortable hotel with good service, will choose if in same area again.
Response from Property: 尊敬的客人您好!感謝您對深圳觀瀾格蘭雲天國際酒店各方面的認可!但是我們知道距離您心目中的全五分標準還有一定的差距,我們會繼續努力的!祝:開心每一天!
randy
Superior Twin
Checked in Nov 2024
Family
38 Reviews
4.0/10
Posted on Dec 9, 2024
This is a dated hotel with nothing much around, things are old but kept in good condition.
Coffee and cups but no spoon. Swimming pool is closed!
Sorry but I wouldn't be back.
Response from Property: Dear guests,Thank you for sharing your comment about your recent experience at our hotel.It is regretful to learn that we failed to provide a stay experience as your expectation.Your feedback has been shared with our team concerned immediately.Our hotel is very close to Metro Station and just 15 minutes walk to the nearest shopping mall.Open-air swimming pool closed due to cold weather during your stay.We truly hope that you will give us an opportunity to demonstrate our commitment to Make it Right.
Guest User
Superior King
Checked in Jun 2024
Business travelers
6 Reviews
10.0/10
Outstanding
Posted on Jul 14, 2024
We arrived late, and we got an upgrade of our booking, it’s a very nice hotel and I love the breakfast, sorry I didn’t have photo.Definitely will stay for another time.
Response from Property: Dear guest, hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Superior King
Checked in Sep 2024
Business travelers
49 Reviews
3.0/10
Posted on Oct 13, 2024
Room is ok. Bad service. No one pick phone if you call the reception
Response from Property: Dear guest, thank you for choosing to stay at Grand Skylight International Hotel Guanlan and providing us with valuable comments and suggestions during your stay. Grand Skylight International Hotel Guanlan has always adhered to the spirit of "making every customer satisfied and touching more customers", and is committed to providing every guest with a "relaxed travel" stay experience. Thank you for your comments, we have shared and discussed them at the hotel management meeting, and have taken action to strengthen the training of staff, and strive to continue to provide high-quality services in the future, sincerely look forward to your visit again, and wish you a pleasant stay!
Guest User
Superior King
Checked in Feb 2024
Solo travelers
1 Reviews
10.0/10
Outstanding
Posted on Mar 23, 2024
The hotel room is very clean Front desk 小君 and 小华are very helpful. At 3am and they are still look so cheerful to help me to call a taxi to airport. Nowadays hardly to find such a staff in the hotel. 👍
Response from Property: Dear guest, hello! Liuxi slowly, time is soft, thank you for your support we will continue as always good quality and more perfect service to thank you for your support and love, looking forward to your visit again, I wish you a happy every day!
Guest User
Superior Twin
Checked in Feb 2025
Couples
1 Reviews
9.0/10
Great
Posted on Mar 10, 2025
A bit far from the border
Response from Property: 尊敬的客人您好!感謝您對深圳觀瀾格蘭雲天國際酒店各方面的認可!但是我們知道距離您心目中的全五分標準還有一定的差距,我們會繼續努力的!祝:開心每一天!
Solovev
Superior Twin
Checked in Mar 2023
Family
2 Reviews
9.5/10
Amazing
Posted on May 2, 2023
Good hotel with large territory, swimming pool, gym and seafood dinner, we enjoyed our stay there. Friendly and helpful personnel. Highly recommend!
Response from Property: Dear guests! Thank you for your stay and your detailed comments on us in your busy schedule. Good service to every guest is our consistent pursuit. We look forward to your check-in again. I wish you a happy life!
Dr. Joern Henning Kiepe
Superior King
Checked in Jul 2022
Business travelers
58 Reviews
9.5/10
Amazing
Posted on Oct 1, 2022
Very good location. Very clean, very friendly.
Response from Property: 尊敬的客人您好!感謝您的光臨,同時也真誠感謝您對我們的喜愛和認可,讓客人享有美好入住體驗是我們義不容辭的責任,能得到您的讚許我們深感榮幸,同時我們也更有動力繼續前行,希望能有更多為您服務的機會!
Guest User
Superior King
Checked in Mar 2025
Business travelers
4 Reviews
10.0/10
Outstanding
Posted on Apr 21, 2025
I chose Grand Skylight Hotel for this trip and was very satisfied after checking in. The room was clean and tidy, with complete facilities and equipment, and the sound insulation was also good, so it was very quiet to sleep at night. The staff Xiao Guo had a very good service attitude and always had a smile on his face, which made people feel very friendly. There are shopping malls and parks around the hotel. There is also a river downstairs that is very suitable for walking. If you are also looking for a cost-effective hotel, you might as well consider this place.
Original TextTranslated by Google
Response from Property: Dear guest, I am really excited to see your simple yet profound praise, and you recognize our service so much ~ We at the hotel strive to provide the most considerate and meticulous service to every guest, and bring a super value experience to every guest. Guanlan Grand Skylight International Hotel is a young and vibrant hotel, showing the unique charm of the hotel to guests with a simple style and warm and considerate service. The guest's encouragement is the greatest support and encouragement to the hotel. We will serve every family attentively and look forward to meeting you next time.
Guest User
Superior Twin
Checked in Mar 2025
Business travelers
9 Reviews
10.0/10
Outstanding
Posted on Apr 19, 2025
Recently, I stayed at the Grand Skylight Hotel Guanlan. From the thoughtful service upon arrival to the entire accommodation experience, I was impressed. I would like to especially praise Ms. Xiao Du at the front desk:
✅ **Professional image, full marks for affinity**: I felt her warm smile and decent manners when I first met her. She listened to my needs patiently during communication, and her language was concise and clear, which quickly eliminated the fatigue of the journey.
✅ **Efficient coordination ability**: Due to early arrival, the hotel was short of rooms, and I thought I would have to wait for a long time, but Xiao Du flexibly coordinated resources and checked us in within 20 minutes. She actively informed us of the progress throughout the whole process, and her thoughtfulness was full marks!
✅ **Personalized service suggestions**: Knowing that it was our first stay, she introduced the hotel facilities, surrounding restaurants and transportation routes in detail, and recommended special services based on our itinerary, which showed her professionalism.
**The hotel environment and facilities are also surprising**:
🌿 **Quiet in the bustling, elegant atmosphere**: The lobby design is simple and atmospheric, the room is clean and bright, and the bedding is comfortable. The hotel garden landscape is unique, and it is particularly quiet when walking at night, completely away from the hustle and bustle of the city.
🌟 **Service details highlight quality**: From room cleaning to restaurant reception, the staff took the initiative to greet and pay attention to needs. When checking out, they also asked about car arrangements. The overall service was as smooth as flowing water.
Original TextTranslated by Google
Response from Property: Dear guests, we hope to improve your stay experience not only in terms of value-for-money hardware and software, but also to make you feel the warmth of home during your journey through every little detail. Thank you for your five-point praise and we look forward to seeing you again.
Guest User
Superior King
Checked in Mar 2025
Business travelers
25 Reviews
10.0/10
Outstanding
Posted on Apr 13, 2025
Very good room, comfortable stay, good environment, very quiet and clean. Breakfast is rich, not far from Guanlan Ancient Ruins. There is a parking lot. I will stay here again next time.
Original TextTranslated by Google
Response from Property: Dear guest, I am really excited to see your simple yet profound praise, and you recognize our service so much ~ We at the hotel strive to provide the most considerate and meticulous service to every guest, and bring a super value experience to every guest. Guanlan Grand Skylight International Hotel is a young and vibrant hotel, showing the unique charm of the hotel to guests with a simple style and warm and considerate service. The guest's encouragement is the greatest support and encouragement to the hotel. We will serve every family attentively and look forward to meeting you next time.
Guest User
Superior King
Checked in Feb 2025
Business travelers
1 Reviews
8.0/10
Very Good
Posted on Mar 24, 2025
It was much nicer than I expected. There are restaurants nearby and the location is good. There are Japanese speaking staff at the reception, and the service is good and the value for money is good.
Original TextTranslated by Google
Response from Property: Dear guest, I am really excited to see your simple yet profound praise, and you recognize our service so much ~ We at the hotel strive to provide the most considerate and meticulous service to every guest, and bring a super value experience to every guest. Guanlan Grand Skylight International Hotel is a young and vibrant hotel, showing the unique charm of the hotel to guests with a simple style and warm and considerate service. The guest's encouragement is the greatest support and encouragement to the hotel. We will serve every family attentively and look forward to meeting you next time.
Guest User
Superior King
Checked in Feb 2025
Family
2 Reviews
9.5/10
Amazing
Posted on Mar 10, 2025
The hotel is unexpectedly good. Although the decoration is old-fashioned, all the equipment is new, clean and tidy. It's the first time I stayed in a hotel with a 2-meter bed.
The staff is friendly and polite, the breakfast has a lot of choices and tastes good. The only thing is that it is located between two subway stations, about a 10-minute walk from the subway station, but it is no problem if you take a taxi. High cost performance
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your support to the hotel. We are still a little disappointed that we didn't get your full 5 points. It may be that the hotel still has some shortcomings. I hope that you can point out our shortcomings next time you come. We will try our best to do better. We will serve attentively so that every guest who comes to the store can feel the warmth of home. I hope our service can bring you more surprises and touches. I look forward to your next visit!