Shenzhen Marriott Hotel Nanshan

Reviews of Shenzhen Marriott Hotel Nanshan

Shenzhen Marriott Hotel Nanshan

Tower A, Zhongzhou Holdings Center, No. 88 Haide 1st Road, Nanshan District, Shenzhen, Guangdong, 518054, ChinaSee Hotel Details
Shenzhen Marriott Hotel Nanshan
Shenzhen Marriott Hotel NanshanShenzhen Marriott Hotel NanshanShenzhen Marriott Hotel Nanshan
Choose dates to check available rooms
We Price Match

Guest Reviews

9.4/10
Outstanding
3416 Reviews
Verified reviews
Location9.4
Amenities9.3
Service9.3
Cleanliness9.4
Filter by:
Sort by:
All reviews(3416)
Positive reviews(3328)
Reviews with photos/video(830)
Loved the view(322)
Delicious breakfast(308)
Convenient for shopping(127)
Clean pool(96)
Great swimming pool(96)
Delicious buffet(54)
Luxurious(30)
Negative reviews(88)
Guest User
Deluxe City View Twin Beds Room
Stay Date Mar 2026
Family
2 Reviews
9.5/10
Amazing
Posted on Apr 17, 2026
Slightly difficult to navigate as a first timer since the check in counter is at level 43 instead of ground floor. Otherwise all good. - Check in was easy. We arrived slightly earlier before the check in time and the front desk communicated to us that our rooms will be ready around check in time (3pm). - Upon our return, the front desk delivered all rooms and arranged for the concierge to deliver our luggage to our rooms in a timely manner. - Rooms were clean, have spectacular views, and come with an iron board and iron. Lighting comes with bright and soft options. - Great variety of breakfast. I enjoyed the drinks. Sausages and the sunny side egg were amazing. - Check out was quick and easy too. As we carried cash, we decided to pay the majority of the amount using cash. The front desk is happy to refund the change using WeChat pay or we can have the payment done by both cash and WeChat pay (e.g. X RMB cash + Y RMB WeChat pay) so no change is required. - Concierge also did a great job in loading our bags to the vehicle upon checking out from the hotel. I liked that the hotel has no nonsense upselling and purely delivers what it offers in comparison with one of the other hotels that we stayed in Shenzhen. No fuss and seamless. Fun fact: Nearby this hotel has a few drop off /pick up points for Robotaxis (not exactly in front of the lobby but walkable distance). If you're a tourist and wish to experience driverless taxis, PonyAi provides such services within this Nanshan district and you can book it via WeChat mini programmes. It is also walkable to Coastal City shopping mall where it also has a dedicated area to see drones dispatching food and beverage ******* orders to elsewhere. There is a complimentary gym at lvl 62 operated by the hotel however sauna services are operated separately.
6/20
Response from Property: 尊敬的客人,您好!感謝您給予的好評。酒店室內設計靈感源於南山,歷史上的南山曾是靠山面海的魚米之鄉,其編織工藝、漁網漁具、層巒疊嶂的山巒及素雅質樸的荔枝花等嶺南文化元素被運用於設計中。作為以大量藝術品渲染美術館般的酒店,力求在繁華的都市中為客人打造專屬的寧靜之所,讓客人彷彿置身於自家的後花園,以悠然心境面對緊促的商旅生活節奏。我們真誠期待您的再次光臨。祝您身體健康,生活愉快。
Guest User
Deluxe City View King Bed Room
Stay Date Apr 2026
Solo traveler
9 Reviews
9.5/10
Amazing
Posted on May 4, 2026
I've stayed at a few different hotels, but I still think the Marriott Zhongzhou is the best. Its location, in particular, is unbeatable. Even though the hotel is a few years old, the facilities are still very well-maintained. The front desk staff and servers are all very proactive, polite, and always have a smile.
Show OriginalGoogle Translated
Bingshizhiyu
Exective Studio King Bed
Stay Date Mar 2026
Family
15 Reviews
9.2/10
Great
Posted on Apr 26, 2026
The first room I was given probably had someone smoking an e-cigarette in it. The smell was really strong and persistent because of how enclosed the space was, so I had to ask to switch rooms. Since I was traveling with a baby, I was quite unhappy about this, and we didn't get our new room until after 5 PM. Other than that, though, I was still very satisfied~
Show OriginalGoogle Translated
Response from Property: Dear Guest, Thank you for choosing to stay at the Shenzhen Marriott Hotel and for taking the time to share your experience. We are aware that you encountered some issues during your stay. We have immediately investigated the matter and implemented measures to improve service efficiency. We apologize for not being able to provide you with a pleasant stay. Marriott Hotels aims to provide every guest with a comfortable stay and inspiring service. We will continuously improve our hotel facilities and services to ensure a more satisfying travel experience for our guests. We look forward to your next visit and hope to continue serving you. Wishing you a pleasant stay and good health!
Guest User
Executive Bay View Suite King Bed Room
Stay Date Mar 2026
Family
67 Reviews
10/10
Outstanding
Posted on Apr 26, 2026
The hotel has a great view, with rooms overlooking Shenzhen Bay and the 'Spring Bamboo Shoot' building. The location is excellent, quite close to MixC World and there's also a commercial street nearby. The executive lounge offers a good variety of food, and the breakfast shrimp dumplings and Portuguese tarts were absolutely delicious. Overall, it was a very pleasant experience, and I'd definitely come back to stay again if I have the chance!
Show OriginalGoogle Translated
6/8
Response from Property: Dear Guest, It is a great honor that you chose to stay at the Shenzhen Marriott Hotel. We sincerely thank you for your positive feedback on our services. Located on floors 45 to 60, you can enjoy a full range of modern smart facilities and stunning bay and city views, making for an unforgettable stay. We look forward to seeing you again and wish you a pleasant life and good health!
Guest User
Deluxe Bay View King Bed Room
Stay Date Mar 2026
Business traveler
33 Reviews
10/10
Outstanding
Posted on Apr 26, 2026
The hotel boasts an excellent location right in the heart of Shenzhen, making it incredibly convenient to get around. Of course, the service is also fantastic. This hotel is definitely the top choice for business travelers.
Show OriginalGoogle Translated
Response from Property: Dear Guest, It is a great honor that you chose to stay at the Shenzhen Marriott Hotel. We sincerely thank you for your positive feedback on our services. Located on floors 45 to 60, you can enjoy a full range of modern smart facilities and stunning bay and city views, making for an unforgettable stay. We look forward to seeing you again and wish you a pleasant life and good health!
Guest User
Deluxe Bay View Twin Beds Room
Stay Date Mar 2026
Business traveler
20 Reviews
10/10
Outstanding
Posted on Apr 22, 2026
On a business trip to Shenzhen, this hotel is in a pretty central location in Nanshan District, so it's super convenient. The views are great, and the breakfast buffet is decent. The gym and pool are okay too. It's located on the top floor, making it very photogenic.
Show OriginalGoogle Translated
Response from Property: Dear Guest, Thank you for sharing your stay experience. The hotel boasts a convenient location, situated in the bustling Coastal City Shopping Mall and Poly Plaza, within walking distance of Shenzhen Bay MixC, and near Shenzhen Bay Talent Park. We are delighted that you enjoyed your stay and will continue to improve our facilities and services to provide an even better experience for our guests. We look forward to seeing you again. Wishing you a happy life and good health.
Guest User
Deluxe City View King Bed Room
Stay Date Mar 2026
Couple
2 Reviews
8.0/10
Very good
Posted on Apr 13, 2026
My overall stay at Shenzhen Marriott Hotel Nanshan was alright, nothing exceptionally good or bad. It was a decent enough last stop on my trip to Shenzhen – pretty standard. The room itself was fine. I'd particularly like to commend the bellboys on the ground floor for their service.
Show OriginalGoogle Translated
Response from Property: 尊敬的客人,您好!感謝分享您的入住體驗。酒店地理位置優越,坐落在繁華的海岸城購物中心和保利廣場,步行可達深圳灣萬象城,臨近深圳灣人才公園,為客人帶來的便利。我們很開心伴您度過了愉快的酒店時光,也會持續不斷地提升酒店的各項設施設備以及服務為客人帶來更好的體驗。期待您再次與我們相聚。祝您生活愉快,身體健康。
Pedro e Sabrina
Exective Studio King Bed
Stay Date Feb 2026
Couple
48 Reviews
10/10
Outstanding
Posted on Mar 29, 2026
🌆 For anyone heading to Shenzhen, the Marriott Hotel Nanshan is the ultimate spot for luxury and unbeatable city views! Book the King Studio Room to wake up to panoramic vistas of the Shenzhen skyline, especially stunning during sunny days. The lobby impresses right away with its modern architecture and welcoming vibe, often serving as an “insta-worthy” spot for daytime shots featuring the city’s outdoor cultural landscape. In-room perks are outstanding—think a plush mattress for top-notch sleep, a sleek espresso coffee machine for your morning kick, and a thoughtfully designed space that makes it hard to leave. Breakfast here is a true highlight: options are plentiful, the quality consistently high, and even when the dining hall gets busy, the service keeps up. Perfect for fueling up before you hit nearby attractions like shopping in OCT Harbour or exploring the Exhibition Hall. Address: Shenzhen Marriott Hotel Nanshan, Tower A, Zhongzhou Holdings Center, No. 88 Haide 1st Road. 📝 Insider Tip: Opt for a King Studio Room facing the city for sunrise-spotting and epic skyline photos. Don’t skip the espresso in-room—perfect for early mornings!
6/8
Response from Property: Dear valued guest, Greetings from Shenzhen Marriott Hotel Nanshan. Hereby I would like to extend our sincerest appreciation for selecting our hotel for your stay in Shenzhen. We appreciate your compliment and continuous support with Marriott and we are looking forward to welcome you back again in the coming future. Please accept our best wishes for the future.
Guest User
Deluxe City View King Bed Room
Stay Date Feb 2026
Business traveler
6 Reviews
10/10
Outstanding
Posted on Apr 22, 2026
My stay was excellent, the overall experience was fantastic. The hotel's location is superb, making it very convenient for getting around and shopping. The front desk was responsive and efficient. The breakfast offered a rich variety of nutritious and delicious options, which really energized me.
Show OriginalGoogle Translated
Response from Property: Dear Guest, delicious food is the best reason to meet. It was a pleasure to meet you at the Nanshan Shangshan Restaurant in the Shenzhen Marriott Hotel, and to start your day with a sumptuous buffet breakfast. We sincerely look forward to your next visit and creating more extraordinary and unforgettable memories for you. Wishing you a happy life and good health.
Guest User
Deluxe Bay View King Bed Room
Stay Date Feb 2026
Business traveler
10 Reviews
10/10
Outstanding
Posted on Mar 22, 2026
Service: The hotel's front desk service was attentive, and all the staff were very friendly and always smiling. Hygiene: It was clean and tidy. Facilities: The gym and pool were both great. Plus, there's a shopping mall right next door to the hotel, which makes dining and shopping really convenient.
Show OriginalGoogle Translated
Response from Property: 尊敬的客人,您好!非常榮幸您選擇蒞臨深圳中洲萬豪酒店。衷心向您對於酒店服務的認可表示感謝。棲居於45至60層之間,享一應俱全的現代化智能設施及迷人海灣和璀璨市景,令一宿畢生難忘。期待與您再次相遇,祝您生活愉快,身體健康!
coolmyjoy
Deluxe City View Twin Beds Room
Stay Date Feb 2026
Traveling with friends
14 Reviews
10/10
Outstanding
Posted on Mar 19, 2026
Conveniently located right by Coastal City, making dining and shopping a breeze. They even have robot delivery for room service. The only issue was a dripping sound from the bathroom/shower area late at night, but otherwise, everything else was pretty good.
Show OriginalGoogle Translated
Response from Property: 尊敬的客人,您好!非常榮幸您選擇蒞臨深圳中洲萬豪酒店。酒店位於南山區繁華的中央商務區,周圍連接海岸城及萬象城等購物商圈,步行5至10分鐘即可到達。客房位於45層至60層之間,坐擁深圳灣高空景緻及城市旖旎景觀。非常高興您在此度過了一段美好迷人的時光,期待與您再次相遇。
Taipangpang
Deluxe City View King Bed Room
Stay Date Feb 2026
Business traveler
42 Reviews
10/10
Outstanding
Posted on Apr 13, 2026
This is an older five-star hotel in Shenzhen, and the environment is indeed lovely. The high-altitude night views are fantastic, and the breakfast spread is quite generous. I'd definitely recommend it. Other than the slightly outdated facilities, everything else was great.
Show OriginalGoogle Translated
Response from Property: 尊敬的賓客:您好!非常榮幸您選擇蒞臨深圳中洲萬豪酒店。萬豪酒店旨在為每一位賓客提供舒適的居停環境和靈感卓越的服務,我們會不斷地完善酒店的設施設備和提升服務質量讓賓客獲得更滿意的旅途體驗。期待與您再次相遇,祝您生活愉快,身體健康!
Guest User
Deluxe City View King Bed Room
Stay Date Feb 2026
Business traveler
10 Reviews
10/10
Outstanding
Posted on Mar 12, 2026
I stayed for two nights, and the Bay View room on the second day had better attention to detail. The breakfast was still very generous, but I found the dinner buffet to be quite average. Oh, and Mr. James Liu at the front desk, who checked me in, had an excellent service attitude. He patiently answered my questions, including recommendations for good local restaurants nearby.
Show OriginalGoogle Translated
Response from Property: 尊敬的客人,美食是相逢最美好的理由,非常開心和您在深圳中洲萬豪酒店南山尚膳餐廳相逢,並以豐盛的自助早餐開啟了美好的一天。我們真誠期待您的再次光臨,為您創造更多非凡難忘的回憶。祝您生活愉快,身體健康。
Guest User
Deluxe City View Twin Beds Room
Stay Date Feb 2026
Family
42 Reviews
10/10
Outstanding
Posted on Mar 8, 2026
The room was spacious and comfortable, and the hotel staff were very friendly. Breakfast was plentiful, and the surroundings were beautiful with lots of dining options. It was also super convenient to walk to Coastal City for shopping.
Show OriginalGoogle Translated
Response from Property: 尊敬的客人,您好!感謝您分享您的入住評論。酒店客房位於45-60層,一覽高空深圳灣或城市景緻,客房提供現代化設施帶來摩登智能化的入住體驗。周邊連接海岸城、保利購物中心,鄰近深圳灣體育中心和深圳灣公園等,為旅客帶來便捷。酒店會持續不斷地提升酒店的各項設施設備以及服務為客人帶來更好的體驗。期待您再次光臨,希望給您帶來不一樣的體驗。祝您生活愉快,身體健康。
Xuyutong
Deluxe City View Twin Beds Room
Stay Date Feb 2026
Solo traveler
6 Reviews
10/10
Outstanding
Posted on Mar 29, 2026
A friend of mine has always recommended this hotel, and I finally got to experience it myself. It was indeed fantastic. I checked in late at night, and the front desk staff was very polite. They even asked if it was my first time visiting and patiently provided a detailed introduction. The room decor, view, and breakfast were all great, and the hotel's location is excellent. I especially loved the panoramic elevator. I'll definitely be back!
Show OriginalGoogle Translated
Response from Property: 敬的客人,您好!非常榮幸您選擇蒞臨深圳中洲萬豪酒店。衷心向您對於酒店服務的認可表示感謝。棲居於45至60層之間,享一應俱全的現代化智能設施及迷人海灣和璀璨市景,令一宿畢生難忘。期待與您再次相遇,祝您生活愉快,身體健康!