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The Mumian Hotel Guest Reviews
4.7/5
Outstanding
1590 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(1590)
Positive reviews(1557)
Reviews with photos/video(336)
Friendly front desk staff(247)
Classy environment(157)
Well designed(132)
Well decorated(46)
Loved the view(46)
Delicious breakfast(44)
Close to metro(17)
Good lighting(8)
Negative reviews(31)
duminjunshi
Deluxe Queen Room
Checked in Jul 2024
Couples
20 Reviews
5.0/5
Outstanding
Posted on Aug 10, 2024
location is ok, a few minutes walk to train station. The lobby is decorated nicely, staff are friendly and helpful
Sérgio sbabo
Deluxe Queen Room
Checked in Apr 2024
Family
4 Reviews
5.0/5
Outstanding
Posted on Apr 21, 2024
The hotel exceed my expectations, very clean and organized, the ambiance and atmosphere is fantastic.
Kwok Keung Keith
Deluxe Collection King-bed Room
Checked in Feb 2024
Family
6 Reviews
4.5/5
Great
Posted on Feb 13, 2024
Overall good - excellent location. Room and other facilities are clean and tidy. Breakfast is a bit simple. Will consider staying again next time when I travel to Shenzhen.
Response from Property: Thank you for your affirmation of Xiaogu's family! Xiaomu home convenient transportation, shopping and life are very convenient, thank you very much for your intentions to find and share. Small wood home is a light industrial design style, the hotel lobby and the floor corridor of the lattice floor tiles inherit the big Shanghai small house simple, elegant temperament; The hotel's bone China lampshade is designed in accordance with the lantern in the ancient court, and the details show ingenuity everywhere! Mumu guests like family and friends, care, about breakfast we have been conveyed to the relevant departments to improve, we will continue to provide guests with the ultimate perfect service and products, looking forward to your visit again ~
Guest User
Deluxe Collection King-bed Room
Checked in Feb 2024
Couples
3 Reviews
4.7/5
Amazing
Posted on Feb 13, 2024
Very good good very beautiful very clean location is very good
Response from Property: Small wood home is a light industrial design style, the hotel lobby and the floor corridor of the lattice floor tiles inherit the big Shanghai small house simple, elegant temperament; The hotel's bone China lampshade is designed in accordance with the lantern in the ancient court, and the details show ingenuity everywhere! Mumu people treat guests like relatives and friends, and care for them
King
Bay View Twin-bed Room
Checked in Jun 2023
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Jun 10, 2023
The overall performance was above satisfactory. Ambience , facilities and service quality are very well above standard. We were particularly impressed on the service provided by reception counter , your Ms Tina li has always been providing service exceeded our expectation
We are happy customers and will recommend your hotel to friends for sure
Thanks for the hospitality
Guest User
Deluxe Queen Room
Checked in Sep 2024
Business travelers
2 Reviews
4.2/5
Very Good
Posted on Sep 28, 2024
Good location
WONG YU KI ANDY
Deluxe Queen Room
Checked in Mar 2023
Business travelers
6 Reviews
5.0/5
Outstanding
Posted on Mar 5, 2023
Amazing design hotel front and lobby and even elevator ! Excellent front desk service by Ms. Sakura. Excellent hotel experience at that cozy hotel for my business trip 👍👍
Response from Property: Thank you for your good comment for us, we would keep this high standard and hope to see you soon~!
Anonymous User
Bay-view Double Room
Checked in Apr 2023
Other
106 Reviews
5.0/5
Outstanding
Posted on Apr 15, 2023
Unique and newly designed, very nearby Shenzhen Bay Port, absolutely fantastic
Response from Property: Thank you for your good comment for us, we would keep this high standard and hope to see you soon~!
Viona Lyn
Deluxe 2-bed Room
Checked in Apr 2023
Business travelers
2 Reviews
5.0/5
Outstanding
Posted on May 4, 2023
Really good and nice hotel, I think I will come back to this hotel again
Response from Property: Thank you for your good comment for us, we would keep this high standard and hope to see you soon~
Guest User
Deluxe Queen Room
Checked in Mar 2023
Business travelers
3 Reviews
4.2/5
Very Good
Posted on Mar 21, 2023
Modern renovation, good view. Comfy bed
Good location and close to mall
Response from Property: Thank you for your good comment for us, we would keep this high standard and hope to see you soon~!
Guest User
Deluxe 2-bed Room
Checked in Jan 2023
Travel with friends
1 Reviews
4.7/5
Amazing
Posted on Feb 9, 2023
brand new hotel
the room so big
Response from Property: Thank you for your support and praise of the hotel. It's really sad not to get your five-star praise. Look forward to your visit again!
MajiMaggiezhu
Deluxe Queen Room
Checked in Jan 2022
Couples
3 Reviews
5.0/5
Outstanding
Posted on Jan 3, 2022
Nice hotel nice location
Guest User
Deluxe Collection King-bed Room
Checked in Oct 2024
Family
10 Reviews
5.0/5
Outstanding
Posted on Oct 5, 2024
The room is warmly and elegantly decorated, with complete furniture and supplies, and is very comfortable to stay in. The location is in the core area of Nanshan District, which is convenient for travel but very cost-effective, and the staff is warm and considerate. I am very satisfied! I have reached a consensus with my family: I will choose this hotel again next time I go to Shenzhen!
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6/8
Angle
Deluxe Queen Room
Checked in Oct 2024
Business travelers
4 Reviews
4.5/5
Great
Posted on Oct 3, 2024
It was my first time staying at Kapok Hotel. It was a very amazing experience. The room was very large, with a strong sense of space and design. The lobby was like Eslite Bookstore. The front desk lady named Lai was very special. She provided five-star service and a smile. I will definitely come again next time.
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Guest User
Deluxe Queen Room
Checked in Sep 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Sep 5, 2024
This hotel is one of the best hotels I have ever stayed in. The service of the staff is very thoughtful, especially Ivy, who helped me a lot in all aspects, added my WeChat, and patiently answered my questions throughout my stay. In addition, the hotel room is very spacious and bright. The breakfast of the hotel is very rich, with a variety of food for me to choose from. In addition, the location of the hotel is very good, shopping and dining are very convenient. I will stay in this hotel again and strongly recommend it to my friends.