Park Hyatt Shenzhen

The hotel room was spacious and bright, and very clean and tidy. The shower and toilet were in two separate spaces, which was very convenient. The staff provided excellent service, and the breakfast, which offered both buffet and à la carte options, was delicious! I will definitely be back.

The hotel's location is absolutely fantastic! It's right above the Futian commercial area, so shopping and entertainment are all at your fingertips, and public transport is incredibly convenient. The room itself was very clean and bright, offering great city views. The rooftop bar also has amazing night views (though I'd recommend making a reservation, as window seats can be hard to come by). I stayed for two nights and the service was exceptional; they were very accommodating and generous with amenities, even helping me print some documents. The breakfast was also quite satisfying. The abalone noodles were particularly delicious, and the Eggs Benedict and pastries were well-made. The only minor quibble is the coffee; it's from a machine and a bit soulless for my taste – that could definitely be improved. Overall, I'd give my experience a solid 95 out of 100!

From check-in at the front desk to the breakfast service, all the staff were amazing. A truly fantastic luxury experience! Both the hardware and software are excellent, as expected from Park Hyatt!

The service at Park Hyatt Shenzhen truly exceeded my expectations – I'm a complete fan! The hotel proactively called me the day before check-in to ask about my room preferences, and when they found out I hadn't booked breakfast, they offered it for free. I casually asked if a room upgrade was possible, and they readily agreed. Before checkout, they even provided a tote bag, a portable toiletries kit, a commemorative room key card, and a pair of flip-flops. A huge thank you to Bert, Kyan, Lenn, Alan, Spencer, Bobby, and the entire team for their warm care and hospitality. My whole stay was comfortable and worry-free. Highly recommended, I'll definitely choose this hotel again!

Really love this hotel! The service is absolutely fantastic, and the pool is amazing – it's a music pool, and the water quality is the best in Shenzhen.

The room was comfortable, and the tea set provided was perfect for enjoying tea. The swimming pool was beautiful and really gave off a vacation vibe. The hot and cold plunge pools were just the right temperature, incredibly stress-relieving.

Absolutely loved my stay at Park Hyatt Shenzhen! The views of Shenzhen Bay from the room were stunning, and the smart room features were incredibly convenient. The hotel's dining recommendations were exceptional, from breakfast to dinner. A huge thank you to Alan, Kyan, Lenn, Spencer, Bobby, and Bert for their excellent service!

Huge thanks to Lenn, Kyan, and Alan for their incredibly warm and attentive service from start to finish. They made our trip to Shenzhen truly delightful and of excellent quality. We'll definitely choose Park Hyatt again, as their butlers are always on hand to assist with any request you might have. It was a very pleasant two-day stay. The use of Lelabo toiletries really speaks to Park Hyatt's generosity and good taste! ^_^

The hotel's environment, location, and service are all excellent. Special commendation goes to our butlers Lenn, Alan, and Kyan, who provided consistently high-quality service, were incredibly responsive to all our needs, and delivered impeccable service. This hotel truly stands out among all the hotels I've stayed in! Thank you for your amazing service; we will definitely choose your hotel again next time we visit Shenzhen!!!