Sunshine Hotel of Shenzhen

Reviews of Sunshine Hotel of Shenzhen

Sunshine Hotel of Shenzhen

No.2001 Jiabin Road, Luohu District, Shenzhen, Guangdong, 518005, ChinaSee Hotel Details
Sunshine Hotel of Shenzhen
Sunshine Hotel of ShenzhenSunshine Hotel of ShenzhenSunshine Hotel of Shenzhen
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Guest Reviews

9.4/10
Outstanding
5277 Reviews
Verified reviews
Location9.4
Amenities9.1
Service9.5
Cleanliness9.4
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All reviews(5277)
Positive reviews(5209)
Reviews with photos/video(776)
Friendly front desk staff(502)
Delicious breakfast(259)
Perfect for business trips(152)
Close to metro(99)
Stayed multiple times(58)
Great swimming pool(47)
Delicious buffet(43)
Negative reviews(68)
Guest User
Family Room
Stay Date Apr 2025
Family
2 Reviews
10.0/10
Outstanding
Posted on May 17, 2025
Good service from the hotel and team especially Ren Min. Room is clean and spacious. Bathroom with bathtub and equipped with Laifen hairdryer. Buffet breakfast was good too. Wide variety from both western and local. On day of arrival, they even guided us to the room. Nice pool too! All in all, would recommend booking here.
Response from Property: 感謝您對我們的認可。您的肯定就是對我們最大的鼓勵,我們一直以温暖貼心、無微不至的服務標準要求自己,能讓客人有愉悦的入住體驗是我們最大的快樂。我們真誠的期待您的再次光臨。祝您天天開心,事事順意!
kok Tay
Deluxe King-size Room
Stay Date Apr 2025
Business travelers
1 Reviews
10.0/10
Outstanding
Posted on May 3, 2025
The Manager Ryan Li is very helpful. Given us an early check-in at around 8am as he noted our flight arrived early during midnight. After that he also arranged same room for us after I booked another 2days.i travel every month to Shenzhen. Will continue to come this hotel next time. Service is good and I like their attitude
Response from Property: 感謝您對深圳陽光酒店的支持,感謝對我們職員的鼓勵和表揚,您的滿意就是我們最大的幸福。我們的服務宗旨是以熱誠、殷勤、先見的態度為廣大商旅客户提供多元化的酒店服務,我們堅持始終如一不忘初心。期待您的下次光臨,深圳陽光酒店全體員工祝您天天快樂,幸福安康!
Travel Rythm
Deluxe King-size Room
Stay Date Mar 2025
Couples
18 Reviews
6.5/10
Posted on Apr 27, 2025
The first impression is that the hotel outside looks old and rundown but surprisingly once you enter the lobby it looks grand and big, our room is not big but clean enough. The bathroom is the worst and smallest among the 5 star hotels we ever stayed at and also no exhaust fan inside the bathroom, every time after taking a shower the bathroom is full of mist especially the mirror. Rooms also not enough lightning really too dark, and soundproof not good as we could hear other rooms talking. Breakfast is nothing special, but for the price we've paid I think it's worth it. We stay during my wife birthday and hotel provide nothing (maybe arrange a room facing fountain and street is already the best thing hotel could do), we've stayed at many hotel before and even 3 stars hotel would at least give us a card wishes happy birthday. In my opinion Sunshine hotel on Tip.com was overrated, the service didn't reflect 5 stars at all. Wouldn't consider staying here again, there are a lot of hotels around Guomao with better service and amenities.
6/9
Response from Property: Thank you for choosing to stay at Sunshine Hotel Shenzhen. We are deeply sorry that we were not able to give you a perfect experience during this stay. From the problems you reflected, we can see the shortcomings of our service. We are deeply reflecting and improving. Guests who check in on their birthdays will be given a birthday cake. If you notify us in advance, we can make birthday decorations in the room. We regret that we were unable to give your wife a birthday surprise and proper treatment. We hope you can give us a chance to make it up to you. Please contact us in advance next time you visit Shenzhen and we will give you a different surprise. We apologize again for our inadequate work. We hope that you can contact the assistant lobby manager at any time if you have any suggestions or needs during your next stay. There is still a long way to go, and every step forward we take depends on your encouragement and suggestions. We sincerely look forward to your next visit! I wish you and your family good health and good work! And a belated birthday blessing to your wife. I wish your wife peace, happiness, health, youth and beauty every year!
Menson
Deluxe King-size Room
Stay Date Mar 2025
Business travelers
1 Reviews
10.0/10
Outstanding
Posted on Apr 18, 2025
The reception front desk very helpful. Always assisted me well by name of REN MIN
Response from Property: 尊敬的賓客,您好!百里桃花不如您的一句表揚,感謝您對我們工作的認可和支持。深圳陽光酒店一直不忘秉承着為客人提供優質的服務的初心,為每一位賓客提供最温暖的服務體驗。我們期待您的再次光臨!願您好,祝君安!
John Too
Deluxe King-size Room
Stay Date Mar 2025
Couples
6 Reviews
10.0/10
Outstanding
Posted on Apr 25, 2025
Front desk Peter and Xiao wang service is excellent
Response from Property: The river of time flows slowly, leaving deep footprints of growth. Looking back, I have left a series of deep or shallow footprints on the road of growing up, recording joy and sorrow, accompanying me all the way. Thank you for staying at Sunshine Hotel Shenzhen. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! I wish you a good mood every day!
ChunHao
Deluxe Twin Room
Stay Date Nov 2024
Business travelers
3 Reviews
5.0/10
Posted on Dec 25, 2024
Need more attention to these small area clean and maintain Renew silicon and new paint Change new shower rose The whole vanity basin is tilting seems sagging Vanity basin full of mould Bathroom ceiling half are mould and built up Room smell cigarettes My first and last visit
6/7
Response from Property: Dear guest, hello! We apologize for any inconvenience caused during your stay. We apologize sincerely for any inconvenience caused to your stay. If it's convenient, could you please contact the hotel's lobby manager to inform us of the relevant information so that we can prepare a quieter room for you in advance for your next stay, providing you with a more satisfactory and comfortable stay experience. At the same time, if you encounter any problems during your stay, you can contact us at any time, and all staff are happy to help you solve related problems. Sincerely looking forward to your visit again, we will serve you wholeheartedly! Wishing you a happy life!
EltonTan
Deluxe King-size Room
Stay Date Nov 2024
Business travelers
1 Reviews
10.0/10
Outstanding
Posted on Dec 18, 2024
Excellent service and very clean and nice room. Special thanks to Carol Liang for being such a wonderful front desk. She deserves 100 marks!
Response from Property: In the scenery you pass by, we accompany you and hope you are not alone. Thank you for recognizing our hotel services. We will always adhere to a warm and considerate service attitude to serve every guest. Looking forward to meeting you again, hoping to give you a different surprise and emotion next time. Wishing you good health and a happy life!
Guest User
Premier Family Studio Room
Stay Date Apr 2025
Travel with friends
2 Reviews
10.0/10
Outstanding
Posted on May 28, 2025
Location is conveniently located in luohu district and walking distance to metro. Nearby with many food options and tasty claypot chicken. A big thank you to 小曹 going the extra mile to help me with my travel itinerary and informed me that 中英街景区is not opened for foreigners. Otherwise, we would have travelled all the way there and be disappointed/annoyed. Love the stay there! 小曹definitely brighten our trip too.
Response from Property: Dear guest, Thank you very much for choosing Shenzhen Sunshine Hotel and take the time to make a detailed comment about our service. Sunshine hotel is located at the junction of jiabin road and east south road in the busy section of shenzhen commercial, cultural, business, shopping is convenient, the transportation is convenient. Hotel close to King Glory Plaza and Guo Mao building , dongmen street, just a few minutes drive from the railway station, only 40 minutes drive from shenzhen airport, near the subway guomao station. Look forward to your coming.
Guest User
Deluxe Twin Room
Stay Date Apr 2025
Couples
44 Reviews
8.0/10
Very Good
Posted on May 6, 2025
Good location, good facility, good check in services Good room cleaning, good room services Good food provided
Response from Property: 尊敬的賓客您好,感謝您入住深圳陽光酒店,我們一直以温暖貼心、無微不至的服務標準要求自己,能讓客人有愉悦的入住體驗是我們最大的快樂。我們真誠的期待您的再次光臨。祝您天天開心,事事順意!
Alex Hou 侯永強
Featured Room (Double Bed)
Stay Date Oct 2024
Business travelers
12 Reviews
9.5/10
Amazing
Posted on Nov 4, 2024
When we come to Shan, we always live in Yang Kong hotel. It’s a very good convenient location to everywhere. We come again very soon.
Response from Property: Dear guest, We are looking forward to serve you again at Sunshine Hotel Shenzhen. Thank you for your valuable comments.
Kok Tay
Featured Room (Double Bed)
Stay Date Apr 2025
Business travelers
2 Reviews
10.0/10
Outstanding
Posted on May 5, 2025
The staff all are very helpful especially both manager Ryan Li and Jacky. Trying their effort to let me have a early check in. Overall stay experience, I am very satisfied and room are clean and comfortable. Every month I travel to here. Will make this my permanent hotel for future stay in Shenzhen
Response from Property: 尊敬的賓客您好,感謝您對深圳陽光酒店服務的認可,我們將傳遞給所有員工,這是對我們工作最大的獎賞和鼓勵。我們全體員工將帶着這份感動和鼓勵,繼續在各自的崗位上發光發熱;酒店提倡“用心服務”,我們正在用心發現可以給您提供服務的機會,給您提供更滿意、更舒適的居停環境!您的滿意就是我們的追求!真誠的期待您的再次光臨。祝您生活愉快!
JayceST2025
Business King-size Suite
Stay Date Apr 2025
Solo travelers
2 Reviews
10.0/10
Outstanding
Posted on May 3, 2025
Headline - conveniently located near subway station, helpful and friendly staff, and cool robot food delivery I booked a last-minute stay at Sunshine hotel (as in 30 mins before the check-in time). The staff was especially helpful, Ren Min, who was the receptionist helped me get a room sorted out very quickly. As I was waiting 20 or so minutes for my room, the staff offered me a complementary coffee at their lounge. One really cool thing, this hotel comes equipped with little robots that bring up your take out.
Response from Property: Dear guests, hello! Thank you for choosing to stay at Sunshine Hotel Shenzhen. It is our greatest wish to make your stay safe and comfortable. Thank you for your affirmation of our staff's service. Our colleagues are very happy to receive your praise. The robot baby "Yangyang" can go up to the room, get off the elevator, and deliver takeout. As long as you call her, she will appear in front of you at any time. Thank you for sharing your stay experience. We look forward to your next visit! I wish you good health and surprises every day!
Teck Soon
Featured Room (Double Bed)
Stay Date Mar 2025
Couples
3 Reviews
8.5/10
Very Good
Posted on May 1, 2025
Excellent services. Especially the reception. Front desk staffs very polite and great help. Many thanks and keep up w the great services
Response from Property: 我們的幸福,在於您的一路支持!我們的動力,在於您的一次鼓勵!我們真誠的感謝您入住深圳陽光酒店。酒店提倡用心服務,我們正在用心發現可以給您提供服務的機會,給您提供更滿意、更舒適的休息環境,您的滿意就是我們的追求,承蒙您的厚愛和支持,期待與您的下次相會,感受不一樣的陽光風采。
diya
Family Room
Stay Date Mar 2025
Family
1 Reviews
10.0/10
Outstanding
Posted on Apr 27, 2025
The facilities was nice, and the location is good, staff is friendly and helpful and the manager is helpful as well, Jacky Chen
Response from Property: 尊敬的賓客,您好!感謝您下榻深圳陽光酒店,感謝您對我們Jacky的肯定。我們的成功,贏在一路有您的支持!我們的動力,源在一路有您的鼓勵!酒店提倡用心服務,我們正在用心發現可以給您提供更完美服務的機會,給您提供更滿意、更舒適的休息環境,您的滿意就是我們的追求,承蒙您的厚愛和支持,期待與您再次相會。祝您天天都有好心情!
Guest User
Hundred-inch giant Screen Video Twin Room (VIP video one-click projection screen)
Stay Date Sep 2024
Couples
58 Reviews
10.0/10
Outstanding
Posted on Oct 22, 2024
Lovely hotel, they had some lobby construction going on which restricted movement into the lift. Staff is friendly
Response from Property: Dear guest, thank you for staying at Shenzhen Sunshine Hotel. Your valuable feedback is our greatest motivation for pursuing perfect service. Looking forward to our next meeting, we can bring you a satisfactory stay experience. Wishing you good luck and constant companionship