L.GEM Hotel

I remember this hotel used to be called Greenview Jinjiang when it first opened, and everything about it, from facilities to service, was truly 5-star. Fast forward over a decade, and I'm left with a one-star review. After freshening up late at night, just as I was about to go to bed, I started hearing a rumbling noise, like a subway train, repeating every 10 seconds or so, endlessly. I called the front desk and told the staff member that I'm a light sleeper and asked him to quickly find out where the noise was coming from (by the way, I was in room 1106, so avoid it if you can). The guy called back five minutes later, saying it was from the staff elevator and that he had informed engineering to shut it off. Indeed, it quieted down for a bit. Not long after falling asleep, I was suddenly woken up by the phone ringing. I answered, but there was no one on the line. Still half-asleep, I pulled out the phone cord. I thought I could finally sleep peacefully until 8 AM, but to my dismay, the elevator noise started again at 6 AM. I called the front desk again, and it was the same staff member from the night before who answered. This time, he honestly told me that the noise issue couldn't be resolved because the elevator was too old. The problem is, I told you I'm a light sleeper! If you knew the noise couldn't be fixed, why didn't you offer me a room change? Next, I tried to negotiate with the duty manager, but there was no solution. In the end, I had to turn to the all-powerful Trip.com platform to mediate. But even mighty Trip.com couldn't get the hotel to budge. Alright, then I'll just record the actual situation on the platform to help the next guest avoid this pitfall. It's really late now; I hope I can finally get some peaceful sleep tonight!

I've stayed here multiple times, and each experience has been great. The rooms are always clean and tidy, and there are plenty of delicious local snacks nearby (the famous Xinzhou Village definitely lives up to its reputation). I don't recall there being a Freshippo [supermarket] before, but now there's one right downstairs, which makes shopping super convenient. The hotel is just one subway stop from Shopping Park, so it's easy to get there whether you walk or take the subway. It's also very close to Futian Port, making trips to Hong Kong a breeze. Excellent!

This hotel offers great value for money in Futian District. I've stayed here many times and have always been very satisfied.

I had a fantastic day today and wish I could stay a few more nights. I had the chance to visit Shenzhen, and I'm staying here. It's centrally located yet quiet at night.

Randomly picked a hotel and it turned out to be incredibly good value for money. When choosing a hotel, I really focus on the hairdryer, bathroom, toiletries, and bedding. This hotel, chosen at random, had excellent value. It was easy to find and had a huge parking lot right out front. The hairdryer, I must say, had really strong airflow. There's a Starbucks and a bubble tea shop right downstairs. My boyfriend wanted roast goose, and there's a small street nearby with lots of snacks. The only minor drawback was that there were no charging outlets on either side of the bed.

Great value for money! The room was very spacious and bright, with a floor-to-ceiling window spanning the entire wall, making it very comfortable. Although the hotel is a bit old, the rooms are well-maintained and the facilities still feel new. There's a shopping mall right downstairs, which is super convenient for shopping and dining. I'll definitely stay here again next time I visit.