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Holiday Inn Donghua Shenzhen Guest Reviews
4.6/5
Very Good
811 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.7
Amenities4.4
Service4.7
Cleanliness4.7
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All reviews(811)
Positive reviews(786)
Reviews with photos/video(162)
Delicious breakfast(108)
Easy to get around(95)
Close to metro(51)
Friendly front desk staff(49)
Perfect for business trips(31)
Delicious buffet(27)
Great swimming pool(18)
Stayed multiple times(9)
Negative reviews(25)
W123456
2 Double Beds Standard NS
Checked in 8. 2024
Family
3 Reviews
5.0/5
Outstanding
Posted on 1.9.2024
Amazing place. Nice staff. Gym and pool are excellent. Also within 5 min walking distance to shopping areas.
Response from Property: Dear Guest , Thank you for taking the time to provide feedback with regards to your recent stay at Holiday Inn Shenzhen Donghua. Hotel is located in the central area of Nanshan, adjacent to the Hi-tech park. It has two direct lines nearby. 550 meters walking distance to Metro line 11, Nanshan station.We will share these with our team so that we can continue to improve our services.Once again, we very much look forward to welcoming you back to our hotel.Thank you!Sincerely,Marketing and Communication
LianDavid
1 King Bed Standard NS
Checked in 11. 2024
Business travelers
1 Reviews
4.5/5
Great
Posted on 2.12.2024
Stay was good comfortable and breakfast was nice
Response from Property: Dear Guest ,Thank you for taking the time to provide feedback with regards to your recent stay at Holiday Inn Shenzhen Donghua. Hotel is located in the central area of Nanshan, adjacent to the Hi-tech park. It has two direct lines nearby. 550 meters walking distance to Metro line 11, Nanshan station.We will share these with our team so that we can continue to improve our services.Once again, we very much look forward to welcoming you back to our hotel.Thank you!Sincerely,Marketing and Communication
Beverly Takeuchi
2 Double Beds Standard NS
Checked in 6. 2024
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on 12.6.2024
The staff in this Holiday Inn are extremely helpful n friendly. The are very tentative to customers’ needs, addressing issues quickly. The remodel rooms r very clean. The prices are very reasonable. The location is good, with many shops n restaurants around. Highly recommended.
Response from Property: Dear Guest: Thank you for your recognition of the hotel staff! Our mission is to provide attentive service and prepare delicious food. We are delighted to know that you enjoyed your stay with us and that our made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve.Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely, Marketing Communications Department
Vinicius
2 Double Beds Standard NS
Checked in 11. 2024
Business travelers
1 Reviews
4.7/5
Amazing
Posted on 19.11.2024
Great hotel, great location and great facilities. The only downside is the pool which is outside the hotel(another building). But it was not an issue. A great staying. Easy access to Metro and nice Japanese restaurants just around the corner. Try WOW Ramen (Black truffle Ramen). One of the best I ever had.
Response from Property: Dear Guest ,Thank you for taking the time to provide feedback with regards to your recent stay at Holiday Inn Shenzhen Donghua. Hotel is located in the central area of Nanshan, adjacent to the Hi-tech park. It has two direct lines nearby. 550 meters walking distance to Metro line 11, Nanshan station.We will share these with our team so that we can continue to improve our services.Once again, we very much look forward to welcoming you back to our hotel.Thank you!Sincerely,Marketing and Communication
Huyagaa
2 Double Beds Standard NS
Checked in 5. 2024
Business travelers
8 Reviews
5.0/5
Outstanding
Posted on 15.5.2024
It is very close to our working place. Breakfast has many kinds of foods, also delicious. Attached city view picture from room window.
Response from Property: Dear Guest: Thank you for your recognition of the hotel staff and food. Our mission is to provide attentive service and prepare delicious food. We are delighted to know that you enjoyed your stay with us and that our made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve.Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely, Marketing Communications Department
Guest User
Deluxe Queen Room
Checked in 10. 2024
Solo travelers
2 Reviews
5.0/5
Outstanding
Posted on 14.10.2024
I been staying at this hotel for many years Great Location many restaurants around the Hotel the Staff is Great …. Peggy front end Manger she is so nice i highly recommend this Hotel.!!
Response from Property: Dear Guest ,Thank you for taking the time to provide feedback with regards to your recent stay at Holiday Inn Shenzhen Donghua. Hotel is located in the central area of Nanshan, adjacent to the Hi-tech park. It has two direct lines nearby. 550 meters walking distance to Metro line 11, Nanshan station.We will share these with our team so that we can continue to improve our services.Once again, we very much look forward to welcoming you back to our hotel.Thank you!Sincerely,Marketing and Communication
sun yan
1 King Bed Standard NS
Checked in 9. 2024
Family
14 Reviews
4.2/5
Very Good
Posted on 3.10.2024
Lot of restaurants surrounding the hotel. Big room but without bath which was not match with the photo.
Response from Property: Dear Guest , Thank you for taking the time to provide feedback with regards to your recent stay at Holiday Inn Shenzhen Donghua. Hotel is located in the central area of Nanshan, adjacent to the Hi-tech park. It has two direct lines nearby. 550 meters walking distance to Metro line 11, Nanshan station.We will share these with our team so that we can continue to improve our services.Once again, we very much look forward to welcoming you back to our hotel.Thank you!Sincerely,Marketing and Communication
Matthew
Deluxe Queen Room
Checked in 8. 2024
Travel with friends
5 Reviews
4.5/5
Great
Posted on 12.8.2024
The place is in Nanshan district and close to business and shopping mall. The room is big enough and clean. Definitely is a good place to stay if you travel to ShenZhen.
Response from Property: Dear Guest ,Thank you for taking the time to provide feedback with regards to your recent stay at Holiday Inn Shenzhen Donghua. Hotel is located in the central area of Nanshan, adjacent to the Hi-tech park. It has two direct lines nearby. 550 meters walking distance to Metro line 11, Nanshan station.We will share these with our team so that we can continue to improve our services.Once again, we very much look forward to welcoming you back to our hotel.Thank you!Sincerely,Marketing and Communication
Arun Kumar
2 Double Beds Standard NS
Checked in 6. 2024
Business travelers
7 Reviews
4.0/5
Very Good
Posted on 18.6.2024
Does not have something for an Indian Vegetarian Person. Even the Bread have eggs. VERY Difficult to use paid breakfast.
Response from Property: Dear Guest,Thank you for sharing the experience of your stay at Holida Inn Shenzhen Donghua. We would like to take this opportunity to apologize for any inconvenience our restaurant services may have caused you. Your comments about the breakfast issue has been documented and will certainly be looked into. We hope this would not deter you from choosing Holida Inn Shenzhen Donghua again in the future. We look forward to welcoming you back to our hotel again. Thank you!Sincerely,
Guest User
2 Double Beds Standard NS
Checked in 6. 2024
Family
2 Reviews
4.0/5
Very Good
Posted on 10.6.2024
Rooms are ok, bit dated, pool and gym are in an adjoined building, big breakfast buffet, service and English was good.
Response from Property: Dear Guest: Thank you for your recognition of the hotel staff! Our mission is to provide attentive service and prepare delicious food. We are delighted to know that you enjoyed your stay with us and that our made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve.Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely, Marketing Communications Department
Ivan Chan_0518
Deluxe Queen Room
Checked in 6. 2024
Couples
1 Reviews
5.0/5
Outstanding
Posted on 10.6.2024
Great views.
Convenience spot, close to malls, great restaurants, parks, etc.
Clean and tidy, and great services.
Response from Property: Dear Guest: Thank you for your recognition of the hotel staff! Our mission is to provide attentive service and prepare delicious food. We are delighted to know that you enjoyed your stay with us and that our made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve.Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely, Marketing Communications Department
Guest User
2 Double Beds Standard NS
Checked in 5. 2024
Business travelers
4 Reviews
5.0/5
Outstanding
Posted on 23.5.2024
Good breakfast, hot showers, cold airconditioning, wonderful location (20m from subway) lots of restaurants nearby (walk towards coastal city mall). What more can you ask for?
Response from Property: Dear Guest: Thank you for your recognition of the hotel staff! Our mission is to provide attentive service and prepare delicious food. We are delighted to know that you enjoyed your stay with us and that our made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve.Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely, Marketing Communications Department
Guest User
1 King Bed Standard NS
Checked in 5. 2024
Couples
3 Reviews
4.5/5
Great
Posted on 2.6.2024
Good location in a nice neighborhood. Plenty of local foods nearby. Clean and good size rooms.
Response from Property: Dear Guest: Thank you for your recognition of the hotel staff! Our mission is to provide attentive service and prepare delicious food. We are delighted to know that you enjoyed your stay with us and that our made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve.Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely, Marketing Communications Department
MAYUR MOHAN CHABBI
1 King Bed Standard NS
Checked in 5. 2024
Business travelers
56 Reviews
4.7/5
Amazing
Posted on 13.5.2024
Good location, green all around, breakfast is good, I am regular visitor here, staff upgraded me to suit.
Response from Property: Dear Guest: Thank you for your recognition of the hotel staff and food. Our mission is to provide attentive service and prepare delicious food. We are delighted to know that you enjoyed your stay with us and that our made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve.Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely, Marketing Communications Department
Aaliya_13
Deluxe Queen Room
Checked in 10. 2023
Travel with friends
23 Reviews
5.0/5
Outstanding
Posted on 3.10.2023
Friendly safe. Extremely close to NanshanBook Mall subway stop. Convenient location to get to many touristy areas. I extended my two day stay to three days. Breakfast Buffet had a variety of options. The room was extremely spacious. The bathtub was a great addition too. Well worth the price during the National holiday.
Response from Property: Dear Guest,Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our service and room made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!Sincerely,Marketing&Communication Team