Vienna International Hotel (International Convention and Exhibition Center Ma'anshan Subway Station) Reviews
Vienna International Hotel (International Convention and Exhibition Center Ma'anshan Subway Station)
No. 343-345, Intersection of Nanhuan Road and Bao'an Avenue, Bao'an District, Shenzhen, Guangdong, 518104, ChinaView Hotel Details
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Vienna International Hotel (International Convention and Exhibition Center Ma'anshan Subway Station) Guest Reviews
4.7/5
Outstanding
680 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(680)
Positive reviews(666)
Reviews with photos/video(124)
Friendly front desk staff(74)
Delicious breakfast(52)
Classy environment(47)
Convenient parking(45)
Quiet & comfortable(28)
Perfect for business trips(23)
Close to metro(10)
Stayed multiple times(4)
Negative reviews(14)
Martha Farquhar
Deluxe Suite
Checked in Aug 2024
Business travelers
21 Reviews
4.0/5
Very Good
Posted on Nov 19, 2024
Kind of busy when I visited as major convention in town. But still pleasant to stay and lots of choice for breakfast.
Response from Property: Dear guest, we are so glad to hear that you had a pleasant stay with us even during the busy period of the major convention in town. We always strive to provide a great experience regardless of the external circumstances. And we're happy you enjoyed our breakfast selection! Looking forward to welcoming you back soon.
Guest User
Checked in Aug 2023
Business travelers
5 Reviews
3.0/5
Posted on Sep 18, 2023
If you don't have much a of a choice, I suppose it will do.
The hotel is a little run down, the staff is friendly,, the hotel is not up to date as to modern standards.
Response from Property: Dear guest: Hello! Thank you very much for your stay. Sorry for the bad experience! You reflect the old equipment problems, we will comprehensively check and make targeted rectification. And plans to update the facilities and equipment. If you have any questions or needs during your stay, please call the front desk and we will deal with and solve them in the first time. Thank you again for your support and sincerely look forward to your visit again!
Justin
Deluxe Room
Checked in Jun 2023
Business travelers
4 Reviews
4.2/5
Very Good
Posted on Jul 13, 2023
Goood~
Response from Property: 尊敬的賓客: 您好! 非常感謝您對酒店的支持和各方面的認可, 我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗, 看到您的滿意和肯定, 我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來。
Guest User
Deluxe Room (2 Beds)
Checked in Jan 2025
Family
3 Reviews
5.0/5
Outstanding
Posted on Feb 5, 2025
The service of the lady at the front desk was very good. Seeing that we were traveling with our family, she was very considerate and took the initiative to help us upgrade to a room on a high floor that was quieter and had a better view. The soundproofing of the hotel was also very good. We all slept very well. The breakfast was also very varied. The room was very spacious and the facilities and equipment were very complete. It was a very satisfactory stay. I will choose this hotel next time.
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Response from Property: Dear guests! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose Vienna International Hotel (Shenzhen International Convention and Exhibition Center Ma'anshan Subway Station) again whether you are on business or travel. We sincerely look forward to your visit again!
AipaodeMKC
Deluxe Room (2 Beds)
Checked in Jan 2025
Family
14 Reviews
5.0/5
Outstanding
Posted on Feb 2, 2025
The price is very cost-effective, the breakfast is also very good, the bed is one meter long, the bedding is very comfortable, good review!
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Response from Property: Dear distinguished guest, hello! Thank you for your patronage and comments, and for your praise for the service quality of our Vienna Hotel! Your recognition is an incentive for us to surpass ourselves. Continuous innovation and continuous improvement of service quality are our unremitting goals, and bringing pleasure and enjoyment to guests is our service tenet. We look forward to your stay again, and wish you good health and a happy family!
Guest User
Deluxe Room (2 Beds)
Checked in Dec 2024
Family
3 Reviews
5.0/5
Outstanding
Posted on Jan 30, 2025
The room is large, clean, the carpet has no odor, and the shower water is large. I went there with my family, booked a double room, and got a free breakfast coupon. The front desk service was good. Parking is also good.
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6/8
Response from Property: Dear guest:
Hello! Thank you for staying at Vienna International Hotel (Ma'anshan Subway Station, Shenzhen International Convention and Exhibition Center). In this Year of the Snake, we are honored to receive such detailed and satisfactory feedback from you. Your stay with your family is a great trust in us. The hotel pays attention to the sense of space in the room design to ensure that guests have a comfortable living experience. The housekeeping team strictly follows the cleaning standards every day, striving to make every inch of the corner clean and spotless, from the careful maintenance of the carpet to the debugging of the bathing facilities, all to meet your needs. The front desk staff upholds the professional service spirit and thoughtfully sends you breakfast coupons, striving to improve your satisfaction in the details. At the same time, the convenient parking service also helps your travel. Thank you for your recognition, look forward to serving you again, and wish you and your family all the best in the new year.
Amy
Happy Play Heart Ball Family Twin Room
Checked in Jan 2025
Family
4 Reviews
5.0/5
Outstanding
Posted on Feb 3, 2025
The room is very clean, specially for children to stay here, the breakfast is delicious
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Response from Property: Xiaowei is very happy to see your comments. Xiaowei has always been committed to providing every guest who comes here with an efficient and high-quality accommodation environment and giving you the most enthusiastic and considerate service. Your praise must be that our friends have given you special memories. Xiaowei is looking forward to your next stay. It is better to share happiness with others. You can also share it with your friends and family to come and see Xiaowei together. Bringing you surprises and touching moments is our goal.
Guest User
Deluxe Room
Checked in Nov 2024
Business travelers
4 Reviews
5.0/5
Outstanding
Posted on Dec 27, 2024
The front desk service is very good. The room is very clean. I have stayed here many times. The front desk lady is still at the front desk in the early morning and has to stand to work. She should get a raise 👍👍👍
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好,感謝您的點評!酒店提倡“用心服務”,我們正在用心發現可以給您提供服務的機會,給您提供更滿意、更舒適的休息環境!您的滿意就是我們的追求!期待您的再次光臨!
Hanyanzailushang
Deluxe Room
Checked in Nov 2024
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Dec 4, 2024
The hotel is quite large and grand. There are many places to eat around. The room type was upgraded and it is very good.
Original TextTranslated by Google
Response from Property: 尊敬的客人:首先感謝您花費寶貴的時間在此留下您的點評。我們十分高興看到您滿意此次的入住體驗。我們歡迎您在不久的將來再次光臨我們酒店,並繼續為我們提供寶貴的意見與建議!
Wangjidipingxian
Superior Queen Room
Checked in Sep 2024
Business travelers
2 Reviews
5.0/5
Outstanding
Posted on Oct 22, 2024
There was no room with window when I came. Because I often stay in Vienna, I was upgraded to a business room for free, and breakfast was also given. The service was considerate, the room was very quiet, and the restaurant downstairs was also good.
Original TextTranslated by Google
Response from Property: Your support is the cornerstone of our growth and development and the driving force for providing quality services. We promise to give back to our customers with better services, and we also look forward to your valuable suggestions for our development in the future. Thank you for your support!
Guest User
Deluxe Room
Checked in Sep 2024
Business travelers
8 Reviews
5.0/5
Outstanding
Posted on Oct 23, 2024
The hotel is well managed and has good service attitude. It is used by leaders on business trips and has high reviews afterwards. The breakfast is rich in variety and suitable for business trips and tourism. The environment is good and the transportation is convenient
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing Vienna International Hotel (Shenzhen International Convention and Exhibition Center Ma'anshan Subway Station). Your praise is our motivation for work. If you have any good opinions or suggestions, please let us know. We will learn from your suggestions and provide a better accommodation environment. Thank you for your support and trust, and look forward to your next visit! I wish you a happy life
Guest User
Deluxe Room
Checked in Sep 2024
Business travelers
19 Reviews
5.0/5
Outstanding
Posted on Oct 13, 2024
The room is clean and sanitary, the view from the high floor is beautiful, the breakfast is very good, the front desk service is very good, the facilities are complete, travel is very convenient, and the service of the housekeeper is also very good. I highly recommend staying here.
Original TextTranslated by Google
Response from Property: Your support is the cornerstone of our growth and development and the driving force for providing quality services. We promise to give back to our customers with better services, and we also look forward to your valuable suggestions for our development in the future. Thank you for your support.
Guest User
Deluxe Room
Checked in Sep 2024
Other
1 Reviews
5.0/5
Outstanding
Posted on Oct 4, 2024
The room is clean and tidy, the service attitude is good, and the infrastructure is complete.
Service: still good
Sanitation: clean and tidy
Facilities: complete with laundry room
Environment: surrounding environment is good, sleep well
Original TextTranslated by Google
Response from Property: Thank you for taking the time to give us such a high evaluation. Providing guests with a clean and comfortable environment and high-quality services is our constant goal. We look forward to meeting you again. I wish you a happy life!
Guest User
Deluxe Suite
Checked in Aug 2024
Business travelers
41 Reviews
4.0/5
Very Good
Posted on Sep 14, 2024
It's OK. The room is quite big, but the furnishings inside are not very new. It should have been renovated for some time. Overall, it is quite big and the hygiene is good. Good reviews.
Original TextTranslated by Google
Response from Property: 非常感謝客官選擇了維也納國際酒店深圳國際會展中心馬安山地鐵站店!,本店於09年開業,房間設施設備可能略顯陳舊,部分房間已升級成5.0版本,下次過來可以體驗一下喔,我們會再接再厲提升服務、衞生和安全工作,期待您的下次光臨喲!
Thomson Lie
Superior Queen Room
Checked in Jul 2024
Travel with friends
16 Reviews
3.0/5
Posted on Aug 26, 2024
It is located at Ma'anshan Station on Line 11. It is a long walk and takes about 10 yuan to take a taxi. The hotel facilities are relatively old, the rooms are dry, and the bathroom has sufficient water. However, the WiFi can only be used by logging in with WeChat, and it cannot be verified using SMS from overseas. Hope Jinjiang The group should improve. The front desk clerk was too busy and the toilet paper in the room ran out. After breakfast, I told him to send it to the room, but when I checked out at noon, it was still not there. In addition, the food for breakfast could not keep up with the plate. They were all empty. I had to ask Auntie to add milk and soy milk, not to mention the fruits. They were all sold out as soon as they came out!
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Response from Property: 親的支持是我們成長髮展的基石、提供優質服務的動力,我們承諾會已更好的服務回饋我們的顧客,也期待着您在將來為我們的發展提出寶貴意見,謝謝親的支持!