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Vienna International Hotel (Shenzhen North Railway Station Wanzhong City) Guest Reviews
4.7/5
Outstanding
1540 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(1540)
Positive reviews(1497)
Reviews with photos/video(212)
Classy environment(143)
Friendly front desk staff(120)
Awesome amenities(86)
Easy to get around(65)
Many amenities(58)
Delicious breakfast(45)
Stayed multiple times(13)
Close to train station(8)
Negative reviews(43)
kaypaige
Superior Double Room (No window)
Checked in Jun 2023
Solo travelers
9 Reviews
3.2/5
Posted on Jul 1, 2023
This was my first time staying in a Vienna hotel and honestly, I wasn't very impressed.
I checked in late at night after a several delayed trains and despite being offered a free upgrade through the trip.com app, hotel staff still insisted I pay the difference between the two rooms. I ended up refusing the upgrade, and stayed in a bizarre room with no windows - very dark and disorientating at times, but at least it was quiet.
Overall, the room was a good size and fairly clean and the amenities were good, if outdated. The location was close enough to Shenzhen North and downtown Longhua that a taxi is fast and relatively inexpensive.
Guest User
Deluxe Queen Room
Checked in May 2024
Business travelers
4 Reviews
5.0/5
Outstanding
Posted on May 10, 2024
I have stayed at this hotel before, so I chose this one again for this business trip.
The front desk staff is very friendly and the lobby environment is very good
The room is also very clean and the facilities are relatively complete
There is a food court outside the hotel, and you can eat everything you want
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6/9
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Deluxe Queen Room
Checked in May 2024
Couples
3 Reviews
5.0/5
Outstanding
Posted on May 5, 2024
This hotel left me with a deep and wonderful impression! The front desk ladies provided excellent service, the rooms were clean and comfortable, and the facilities were complete. There was a coffee machine, tea in the lobby, and a special robot for delivery of takeout, which was highly secure. The hotel management was excellent, ensuring that every detail was perfect. Staying here made me feel truly at home. I stayed here for a few days this time, and I will definitely come again next time. I highly recommend it!
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6/9
Response from Property: Seeing your recognition of Xiaowei, I am so excited that I can't express it in words. It's hard to find a soulmate who understands you! We use the best and most practical things to make your experience warm and stress-free, practical but not flashy. Your feelings are an affirmation of us! We will continue to work hard!
Yingzihsy
Superior Double Room (No window)
Checked in May 2024
Other
1 Reviews
4.8/5
Amazing
Posted on May 3, 2024
The hotel has complete facilities. The front desk manager is very enthusiastic and helped to upgrade the room for free. The stay was very good. There are also self-service tea and biscuits in the lobby. The experience is very good. I will continue to choose to stay in the future [Rose] [Rose]
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Response from Property: I met you among thousands of people, not a step earlier, not a step later, just happened to meet you, "Wei" has been waiting quietly
Guest User
Superior Double Room (No window)
Checked in May 2024
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on May 9, 2024
Comfortable stay, good environment, good service, complete facilities and equipment
Original TextTranslated by Google
Response from Property: Time is forever young, we grow old slowly, you will find that it is something to be proud of to have a childlike innocence. Always keep a junior high school heart to look at this noisy world. In this life, meeting you is already beautiful.
Guest User
Superior Double Room (No window)
Checked in May 2024
Business travelers
2 Reviews
5.0/5
Outstanding
Posted on May 8, 2024
Good service, clean and tidy room, moderate price, I will come again next time
Original TextTranslated by Google
Response from Property: Thank you for your affirmation. What Xiaowei wants to do is to satisfy the guests' stay experience, advocate neighborhood services, bring guests the warmth of "home", let you enjoy a pleasant journey, and look forward to your visit!
Guest User
Superior Double Room (No window)
Checked in May 2024
Business travelers
6 Reviews
5.0/5
Outstanding
Posted on May 9, 2024
Good, I was given an upgraded room, comfortable and quiet. Recommended
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Deluxe Queen Room
Checked in Mar 2024
Family
24 Reviews
4.2/5
Very Good
Posted on Mar 27, 2024
The room was okay, clean and tidy, but I asked for a quieter one when the front desk arranged it, but we were placed in room 1001. There was an exhaust pipe downstairs behind the window, and the rumbling noise made it impossible for us to sleep. Fortunately, the beauty on duty was The manager changed our room and the service was great!
Original TextTranslated by Google
Response from Property: Dear, we are very sorry for the regretful ending to your perfect experience, but we are also very grateful for the questions you raised. We will definitely resolve them as soon as possible. We also hope that you will support Xiaowei in the future. Thank you!
adam_ck
Deluxe Queen Room
Checked in Mar 2024
Business travelers
2 Reviews
5.0/5
Outstanding
Posted on Mar 14, 2024
The hotel lobby is very bright and spacious. There are self-service tea, coffee and other services in the lobby. The room facilities are complete and the hygiene is good. The service attitude of the hotel front desk is very warm and thoughtful. There are many snacks around which are convenient to order. Everything is great [Rose]
Original TextTranslated by Google
Response from Property: Seeing your recognition of Xiao Wei, my excitement is beyond words. It is hard to find a close friend in the mountains and rivers! We use the best and most practical things to give you a warm and stress-free experience, and are practical but not flashy. Your experience is our affirmation! We will continue to work hard!
Guest User
Deluxe Room (2 beds)
Checked in Jan 2024
Couples
3 Reviews
5.0/5
Outstanding
Posted on Jan 31, 2024
The service attitude of the front desk staff of the hotel here is very good and enthusiastic. They also upgraded my room type experience for free. The room is very good. The front desk staff has a very good service attitude. Auntie, the hygiene is very clean. Breakfast is also rich. There is a free washing and drying machine on the second floor of the hotel. Originally, the hotel said it could help with washing, but because there were too many clothes, I was too embarrassed to come down and wash myself. Recommended! ! !
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Response from Property: It’s been a while since I was so eloquent, and when I look around, it’s all praise, what else can I say? True fan! Your praise encourages us to move forward and encourage us to do better at Xiaowei. This is Xiaowei’s partner, and we are proud of Xiaowei! Thanks for the good review, we will continue to work hard!
Guest User
Deluxe Room (2 beds)
Checked in Jan 2024
Business travelers
2 Reviews
5.0/5
Outstanding
Posted on Jan 29, 2024
I found a treasure hotel. It is very good overall and did not disappoint. I was very pleasantly surprised. The surrounding facilities are very complete! There is a food street nearby, with snacks from Hunan and Cantonese. It is also very close to Shenzhen North Railway Station and the business district is also rich! Eat, drink and have fun. Don’t worry! The room is very spacious, clean and tidy, the bedding is comfortable and clean, and the facilities are complete. It meets all my needs! I will come again next time! I am very satisfied and it is worth recommending this hotel. Enter the elevator and swipe the room card I feel very safe, the room is reasonably arranged, clean and tidy, the TV is very clear, the bedding is super comfortable, the self-service laundry is also very convenient, you can wear it directly after drying it. The transportation is also very convenient. There is a bus stop just a few steps away. This hotel is highly recommended.
Original TextTranslated by Google
Response from Property: Xiaowei's obsession with you makes the whole world belong to you, the wind is you, the clouds are you, the moon is you, and all he thinks about is you. Come again.
BaobaoAA
Deluxe Room (2 beds)
Checked in Jan 2024
Travel with friends
2 Reviews
5.0/5
Outstanding
Posted on Jan 29, 2024
Must give a five-star rating! The service staff has a great attitude! The room is equipped with six clothes hangers. I wanted to ask for a few more, and they were brought to me quickly, which is great. There are also scented tea and black tea in the room, and even a shower cap that is not usually used is equipped, which is very considerate. The bed is very comfortable, I like it very much 🥰
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Response from Property: Thank you for discovering the beauty of Xiaowei and giving me 5 points of encouragement. My heart is like a deer bumping around, and I feel so happy~~
Guest User
Deluxe Room (2 beds)
Checked in Jan 2024
Solo travelers
1 Reviews
5.0/5
Outstanding
Posted on Jan 29, 2024
The exterior design of the hotel is in line with the European and American style of Vienna. The lobby decoration is very warm and gives people a very comfortable feeling. The rooms are clean and tidy, and the overall situation is very good. The location and transportation are very convenient. You can walk to Yifantiandi in 15 minutes, and you can find everything you need to eat, drink, and play. , takeout can be delivered to the room by robot. The breakfast variety is also very rich and tastes great. When you check in, you will be reminded that breakfast is on the second floor and the dining time. It is really very thoughtful.
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Response from Property: Thank you for your encouragement. There is a magical force that will bring you closer to me. This is the magic of fate. Xiaowei is here to wait for the next encounter with you.
Guest User
Deluxe Queen Room
Checked in Jan 2024
Couples
6 Reviews
5.0/5
Outstanding
Posted on Jan 28, 2024
It's quite close to the North Railway Station. The hotel lobby is newly decorated in a very good style. It's clean and atmospheric. The corridor is also quite simple. The room is also well organized and clean. The front desk staff also greeted me warmly. I'm very satisfied.
Original TextTranslated by Google
Response from Property: Flowers bloom in all seasons and welcome guests with smiles! Haha, have you ever been moved by Xiaowei’s sweet smile? Xiaowei, I believe that you provide neighborhood services to your family. "It's great to have friends from far away." If you feel the wonderful journey of Xiaowei, then come and see Xiaowei often. Xiaowei looks forward to your arrival!
Guest User
Superior Double Room (No window)
Checked in Jan 2024
Business travelers
7 Reviews
5.0/5
Outstanding
Posted on Jan 23, 2024
The hotel is located near Shenzhen North Railway Station. It takes about 15 minutes by taxi. The hotel has free parking spaces. Parking is convenient. There are snack streets and Yicheng Center shopping plaza nearby. It is very convenient. The hotel lobby is very grand. The front desk staff is very professional and the check-in speed is very fast. Very quickly, the room was clean, the breakfast was rich and varied, and the price/performance ratio was very high. It’s worth buying!
Original TextTranslated by Google
Response from Property: Thank you for your affirmation. What Xiaowei wants to do is to satisfy the guests' check-in experience, advocate neighborhood services, and bring the warmth of "home" to the guests so that you can enjoy a pleasant trip. We look forward to your visit!