No.139 Pingxin North Road, Longgang District, Shenzhen, Guangdong, ChinaView Hotel Details
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Pinnacle Art Hotel Guest Reviews
3.9/5
342 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.0
Amenities3.8
Service4.0
Cleanliness3.9
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All reviews(342)
Positive reviews(302)
Reviews with photos/video(54)
Classy environment(26)
Easy to get around(18)
Convenient location(17)
Poor air conditioning(13)
Friendly front desk staff(13)
Close to metro(10)
Stayed multiple times(4)
Convenient parking(3)
Negative reviews(40)
Guest User
Deluxe Big Bed Room
Checked in Apr 2024
Couples
20 Reviews
4.2/5
Very Good
Posted on Jun 14, 2024
A good value hotel with good Chinese breakfast included. Room is serene with a beautiful view of the park.
Lily 丽莉
Deluxe Twin Room
Checked in Feb 2024
Booked for others
2 Reviews
4.0/5
Very Good
Posted on Feb 19, 2024
I booked for my father and brother for few days, the location was great for me, because I live around the hotel, so i wanted them to be close to my location, there's a Metro station Very close to it, Huannancheng, it's in Longgang, also there's a nice park close to it, it was ok overall.
Response from Property: Dear guest, thank you very much for your evaluation of our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey.
Lee
Fashion Boutique House
Checked in Apr 2024
Solo travelers
2 Reviews
3.0/5
Posted on Apr 28, 2024
Room not cleaned properly although location near MRT station
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable opinions are very important to us, and we will inform the relevant departments of your opinions to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to visiting again.
Marco Kinaa
Themed Room
Checked in Sep 2023
Travel with friends
1 Reviews
3.2/5
Posted on Oct 26, 2023
Not back for the price
Guest User
Deluxe Twin Room
Checked in May 2024
Travel with friends
25 Reviews
5.0/5
Outstanding
Posted on May 10, 2024
Gooood
FrankHo
Fashion Boutique House
Checked in Feb 2024
Couples
3 Reviews
3.5/5
Posted on Feb 27, 2024
After looking at many reviews, they all said it was OK. Looking at the hotel pictures, it seemed good, so I gave it a try. After going there in person, it was actually better than I imagined.
The location is generally convenient. The size of the room is relatively small. You can already get into bed just 2 steps after opening the door. Although the room is small, it is well-equipped.
When I checked in in the afternoon, I opened the door and saw the large floor-to-ceiling glass. The view was broad, the light was bright, and it was very pleasant. Large high-definition TV, but unfortunately there is no channel selection.
The toilet is separated from wet and dry, and the water power is good. After taking a shower, the toilet will be dry after a while. However, it is recommended to bring your own bath supplies, as the ones provided are relatively small.
A workbench and stool are convenient if they are available, but you have to move them by yourself all day long. There is a refrigerator and many cabinets. You need to bring your own three-pin plug. There are many USB plugs. The bed was quite hard, and there were small stains under the bed that could not be washed away, but it was acceptable. But the ground was a bit dirty, so I didn’t dare not wear shoes.
As for the air-conditioning, the wind was so strong that it was freezing all day long and almost shut down. All in all, the experience was good and I will consider staying there next time.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your evaluation of our hotel. We will continue to work hard to live up to your evaluation. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey.
Guest User
Themed Room
Checked in Mar 2024
Couples
2 Reviews
5.0/5
Outstanding
Posted on Mar 25, 2024
The stay was good. The breakfast was good. The best hotel around
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your evaluation of our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey.
Guest User
Deluxe Twin Room
Checked in Apr 2024
Business travelers
7 Reviews
5.0/5
Outstanding
Posted on Apr 15, 2024
Very good, will come again next time, recommended
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your evaluation of our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey.
Moyangzhifeng
Fashion Boutique House
Checked in Apr 2024
Business travelers
23 Reviews
2.7/5
Posted on Apr 22, 2024
The facilities are relatively old
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable opinions are very important to us, and we will inform the relevant departments of your opinions to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to visiting again.
HXY520ZYY
Deluxe Big Bed Room
Checked in Dec 2023
Couples
11 Reviews
4.0/5
Very Good
Posted on Jan 1, 2024
The exterior is the same and the interior looks good too, especially the floor-to-ceiling windows that give people a sense of wide vision.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your evaluation of our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.
maggiechan186
Deluxe Twin Room
Checked in Dec 2023
Family
8 Reviews
5.0/5
Outstanding
Posted on Dec 25, 2023
Hotel mattresses are acceptable for sleeping on.
But when it comes to the bathroom, the toilet is plugged🤣
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your evaluation of our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.
Ryanalbartus
Themed Room
Checked in Dec 2023
Couples
18 Reviews
1.7/5
Posted on Dec 17, 2023
The overall experience is poor, the hotel is old, and the health department is terrible
There was hair in the bathroom, water, bed, and stools, but it was a pity that there was no sign of hair before leaving.
The air conditioner is off/broken
Lucky weather is freezing
There is a sparrow room in room D, so noisy
Be mentally prepared before confirming la
Original TextTranslated by Google
6/10
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Deluxe Business Chess And Card Suite
Checked in Dec 2023
Business travelers
61 Reviews
1.0/5
Posted on Dec 14, 2023
There are too many mosquitoes. The windows should be equipped with screens, otherwise mosquitoes can easily get in. The lighting is also dim and not bright enough. It should be replaced with incandescent lamps. It costs extra to add a bottle of water. There is a reason for the low rating.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Fashion Boutique House
Checked in May 2024
Couples
11 Reviews
1.7/5
Posted on May 10, 2024
Ctrip booking shows that you can upgrade the room type + a free breakfast. After checking in at the front desk, I asked if I could upgrade the room type. The front desk said that it was not possible to upgrade. It was already very cheap to book a boutique room at this price. So please don't show this upgrade. Ctrip's rating is so low for a reason. The room is relatively small and the environment is OK.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable opinions are very important to us, and we will inform the relevant departments of your opinions to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to visiting again.
香港文偉
Deluxe Big Bed Room
Checked in May 2024
Couples
25 Reviews
4.0/5
Very Good
Posted on May 5, 2024
I have stayed at this hotel many times and the quality remains the same. The transportation is convenient and the price is high. I will choose to stay here every time in China South City. Because it is really an affordable shop.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your evaluation of our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey.