Reviews of Atour Hotel (Shenzhen Bao'an International Airport)

A Heartwarming Farewell: My Unforgettable Stay at Atour Hotel Shenzhen Bao'an International AirportAs a foreign traveler exploring the enchanting landscapes of China, language barriers often presented challenges, making every step of my journey feel like a leap of faith. However, my final destination, Shenzhen, turned out to be a haven of warmth and hospitality, thanks to my extraordinary stay at the Atour Hotel Shenzhen Bao'an International Airport. From the moment I stepped through the doors, I was greeted with smiles that transcended language, and an unwavering commitment to ensuring my comfort and convenience. The hotel's prime location, just a stone's throw away from the bustling airport, was a godsend for a weary traveler like myself. After a long day of sightseeing, the thought of a quick and hassle-free commute to the airport the next morning was incredibly reassuring. But what truly set this hotel apart was the exceptional level of service provided by the staff, particularly the remarkable front desk attendant whose kindness left an indelible mark on my heart. Upon check-in, the front desk小姐姐 immediately noticed my obvious struggle with communication. Instead of simply handing me my key and sending me on my way, she took the time to patiently listen to my needs and concerns. Despite the language barrier, her genuine warmth and empathy were palpable, and I felt an instant sense of relief and trust. She went above and beyond to ensure that I had everything I needed, from providing detailed instructions on how to navigate the local transportation system to recommending nearby restaurants that catered to my dietary preferences. But her exceptional service didn't end there. On the day of my departure, she surprised me by offering to accompany me to the airport and assist me with the check-in process. I was absolutely floored by her generosity and thoughtfulness. In a foreign country, where everything felt unfamiliar and overwhelming, her presence was a beacon of light, guiding me through the chaos with ease and confidence. At the airport, she effortlessly maneuvered through the crowds, handling my luggage with care and efficiency. She patiently waited with me as I completed the necessary paperwork, translating any important information and ensuring that I understood everything. Her attention to detail and unwavering professionalism were truly commendable, and I couldn't have imagined navigating the airport without her by my side. As I bid farewell to this incredible city and the kind-hearted souls who had made my stay so memorable, I couldn't help but feel a sense of sadness and gratitude. Sadness, because I knew that I would miss the vibrant energy of Shenzhen and the warmth of the people I had met. Gratitude, because I had been fortunate enough to experience the true meaning of hospitality at the Atour Hotel Shenzhen Bao'an International Airport. This hotel is not just a place to rest your head; it's a home away from home, a sanctuary where you are treated like family. The staff's genuine care and concern for their guests' well-being are evident in every aspect of their service, from the immaculate rooms and comfortable beds to the delicious breakfast and convenient amenities. But it's the personal touches, the small acts of kindness that go above and beyond, that truly make this hotel stand out. I will forever cherish the memories of my stay at the Atour Hotel Shenzhen Bao'an International Airport, and I will always be grateful for the kindness and generosity of the staff. If I ever have the opportunity to return to China, I will undoubtedly make a beeline for this hotel. It's not just a place to stay; it's an experience, a journey of the heart that I will never forget. Thank you, Atour Hotel Shenzhen Bao'an International Airport, for making my last stop in China the most memorable one. You have truly captured my heart, and I will always be grateful for the warmth and hospitality you showed me.

Not planning to stay at first but process for transit hotel too long decided to check in nearby hotel. Surprisingly such a great hospitality ! Definitely will stay again and recommend to others . Thank you

An excellent all round hotel! Location, staff, room, free laundry, gym all great!

very good experience and pleasant journey, nice shops and good receptionist, very happy e,perience

- Late flight arrival for one night stay is quite good. - Location is really nice but room too dark, lighting cannot be adjust more.

Location is a bit crowded, in the middle a small town. Small hotel too.

Like the location, good for transit flight stay

Nice and convenient location near the airport

Good hotel for a short layover, close to the airport

Great hotel and shuttle to airport was excellent.

Good service and nice breakfast! A bit noisy due to car horns

nice hotel

perfect and comfortable

Very nice place to stay. Close to the airport.