Vienna Hotel Shenzhen Longhua Qinghu Road

Clean and hygienic, with attentive service. I'll definitely come back again. The breakfast was also quite good.

There's a construction site nearby, and it's quite noisy. The front desk mentioned laundry service, but when the staff came to collect the clothes, they said there would be an extra 10 yuan charge for drying. We also bought durian, and the staff, with a look of disdain, handed me a garbage bag and told me to clean up the peels myself and throw them into the hallway trash bin. Around 8:30 AM, we went for breakfast, and many items were already gone. We even had to clean a table ourselves. It was a really unpleasant experience. However, after we explained the situation to the front desk, the manager verified our claims and processed a discounted refund for us through Trip.com. I'm quite satisfied with how they handled and resolved the issue. Facilities: Quite old, and the environment is just so-so.

The lobby is spacious, perfect for meetings.

The environment is great, and it's very clean. Recommended.

I've been staying here for half a month now, and it's been great and very comfortable. The customer service staff are very patient. Environment: Clean and tidy. Facilities: Excellent.

I've stayed here many times. The service is good, and the hygiene is also great. The breakfast is decent too. The surrounding area is alright. I recommend staying here.