Reviews of Vienna Hotel Shenzhen Longhua Qinghu Road

Pros- Big rooms, nice view, bigger lobby , Cons-need to pay seperately for breakfast and as old hotel so some furniture break and

There's a construction site nearby, and it's quite noisy. The front desk mentioned laundry service, but when the staff came to collect the clothes, they said there would be an extra 10 yuan charge for drying. We also bought durian, and the staff, with a look of disdain, handed me a garbage bag and told me to clean up the peels myself and throw them into the hallway trash bin. Around 8:30 AM, we went for breakfast, and many items were already gone. We even had to clean a table ourselves. It was a really unpleasant experience. However, after we explained the situation to the front desk, the manager verified our claims and processed a discounted refund for us through Trip.com. I'm quite satisfied with how they handled and resolved the issue. Facilities: Quite old, and the environment is just so-so.

The lobby is spacious, perfect for meetings.

The environment is great, and it's very clean. Recommended.

The hotel’s location is convenience. There’re lots of restaurants near by. The room is clean. The staffs are friendly and helpful.

I've been staying here for half a month now, and it's been great and very comfortable. The customer service staff are very patient. Environment: Clean and tidy. Facilities: Excellent.

I've stayed here many times. The service is good, and the hygiene is also great. The breakfast is decent too. The surrounding area is alright. I recommend staying here.

Don’t , unless you’re desperate. It’s a really old hotel , with outdated furnishings and a stench of cigarettes. It was fairly clean though ( through the naked eye)

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Old but viable

The lights were broken when I went inside; only some could be turned on, which wasn't a big deal. The bottled water was only 350ml (so stingy!), and the furniture was old and outdated. There was no sofa like in the pictures. I didn't dare report them for false advertising. The room I booked was described as having some windows, and they said they'd upgrade me to one with a window, but that didn't change anything. I booked a room with some windows from the start. They tricked me into giving them a verification code; I don't know what they registered with Jinjiang. The experience was truly terrible.

The service attitude is very good, the room is very clean, and the overall quiet and comfortable

The rooms are quite big. . But as soon as I entered the room, there was a strong smell of cigarette smoke. It took a long time for the air conditioner to dissipate. The air conditioner switch might be broken. . Cannot be adjusted directly. Turn on the air conditioner before the time limit. . But the air conditioner is quite powerful. It's just that there was no reaction when the time came. Awakened by heat in the middle of the night. It's quite noisy in the morning when the construction vehicles coming in and out from the opposite side. In addition, the vehicle interaction area below is very noisy. . .

The room was dimly lit and felt depressing! The mattress is too soft, which is not very friendly to those who have back discomfort!