Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.1
Amenities8.9
Service9.1
Cleanliness9.0
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All reviews(290)
Positive reviews(275)
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Convenient location(27)
Easy to get around(23)
Close to metro(14)
Great value for money(10)
Average sound insulation(8)
Friendly front desk staff(7)
Classy environment(4)
Nice toiletries(2)
Negative reviews(15)
Lucx
Elegant Standard Room (Double Bed)
Stay Date Dec 2024
Solo travelers
30 Reviews
7.5/10
Posted on Jan 19, 2025
Stayed in off peak period, low priced room. Good location, next to night market, lots of food. However, rooms are over used, due for renovation and refurbishment.
Response from Property: Dear customer, hello! Thank you very much for your support to our hotel, we always believe that a good reputation must be recommended from the most sincere customer satisfaction, and we are also honored to provide you with the best quality service. We welcome you to choose our hotel again, whether for business or travel! Sincerely looking forward to your visit again!
Guest User
Delightful Boutique Double Bed Room
Stay Date Mar 2025
Business travelers
1 Reviews
5.5/10
Posted on Apr 18, 2025
Never experienced such a worst hotel, bath room and amenity (Shampoo, Soap), shower angle everything is worst. I regret to book this hotel,
will never and never recommend to my friends.
Response from Property: Dear guests, hello! Thank you very much for your stay and comments. It is the constant care and supervision of guests like you that enables us to constantly discover problems in our work, correct them and make continuous progress. From your comments, we are very sorry to see that this stay did not meet your expectations. We apologize for the inconvenience caused to you! If you have any questions, you can contact the front desk as soon as possible, and Xiaodeng will definitely solve them for you as soon as possible. The front desk is also in the store 24 hours a day. You can contact the front desk at any time and there will be someone to help you deal with it. But I still hope that this stay will not affect your mood. You are also welcome to stay in our hotel again. Thank you for choosing us and supporting and loving the hotel. The hotel is conveniently located, only a 5-minute walk from the Fuhai West subway station. You can reach Shenzhen International Convention and Exhibition Center (Bao'an New Hall) by taking one subway stop. Your tolerance and understanding are the encouragement and support for our work! Sincerely look forward to your visit again!
Dii goSafari
Elegant Standard Room (Double Bed)
Stay Date Jul 2024
Solo travelers
23 Reviews
10.0/10
Outstanding
Posted on Aug 13, 2024
Great place,good service ,close to metro station. Far from downtown but great if you have business around Baoan area or the airport.
Response from Property: Dear customer, hello! Thank you very much for your support to our hotel, we always believe that a good reputation must be recommended from the most sincere customer satisfaction, and we are also honored to provide you with the best quality service. We welcome you to choose our hotel again, whether for business or travel! Sincerely looking forward to your visit again!
DIARRA
Elegant Standard Room (Double Bed)
Stay Date Apr 2024
Business travelers
62 Reviews
10.0/10
Outstanding
Posted on May 28, 2024
Perfect hotel in Shenzhen international convention & exhibition center…..
Response from Property: Dear customer, hello! Thank you very much for your support to our hotel, we always believe that a good reputation must be recommended from the most sincere customer satisfaction, and we are also honored to provide you with the best quality service. We welcome you to choose our hotel again, whether for business or travel! Sincerely looking forward to your visit again!
Angela1111
Premier Cozy Room (2 Beds)
Stay Date Aug 2023
Solo travelers
6 Reviews
8.0/10
Very Good
Posted on Nov 22, 2023
Amazing stay, clean, lovely and kind staff, but location is not good it’s very far from Shenzhen center
Response from Property: Dear guest: Thank you very much for your praise of our hotel, we will make continuous efforts to live up to your praise. Thank you again for your recognition of the hotel, look forward to coming again, wish a pleasant trip!
kensado
Delightful Boutique Twin Room
Stay Date Mar 2025
Business travelers
5 Reviews
10.0/10
Outstanding
Posted on May 13, 2025
Very Nice
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的尊敬的賓客,感謝您選擇我們並對酒店給予支持與厚愛。酒店位置便利,距離福海西地鐵口僅需步行5分鐘。坐一站地鐵即可抵達深圳國際會展中心(寶安新館)。客房温馨的佈置,並配有免費高速WIFI,是您外出旅遊出差的最佳選擇。您對我們的滿意是酒店全體員工工作的動力,讓每位賓客都能感受到賓至如歸的感覺是我們服務的最終目標。為您服務是我們的榮幸,酒店全體員工期待您的下次光臨!好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
QusayQais
Delightful Boutique Twin Room
Stay Date Sep 2024
Family
64 Reviews
10.0/10
Outstanding
Posted on Nov 17, 2024
Very good
Response from Property: 尊敬的賓客:感謝您選擇我們並對酒店給予支持與厚愛。酒店位置便利,距離福海西地鐵口僅需步行5分鐘。坐一站地鐵即可抵達深圳國際會展中心(寶安新館)。客房温馨的佈置,並配有免費高速WIFI,是您外出旅遊出差的最佳選擇。您對我們的滿意是酒店全體員工工作的動力,讓每位賓客都能感受到賓至如歸的感覺是我們服務的最終目標。為您服務是我們的榮幸,酒店全體員工期待您的下次光臨!
CHING YI
Elegant Standard Room (Double Bed)
Stay Date Nov 2023
Travel with friends
2 Reviews
10.0/10
Outstanding
Posted on Dec 19, 2023
Good!
Response from Property: Dear guest: Thank you very much for your praise of our hotel, we will make continuous efforts to live up to your praise. Thank you again for your recognition of the hotel, look forward to coming again, wish a pleasant trip!
goldmanzheng
Premier Deluxe Business Room (2 Beds)
Stay Date Apr 2025
Business travelers
8 Reviews
2.5/10
Posted on May 16, 2025
This is the worst experience of staying in a hotel. The breakfast is KFC, which is worse than not having it. The room looks dirty everywhere. There is a lot of garbage on the floor that has not been cleaned up. There are large stains on the wall, reminding you everywhere that it is not clean. The waiter has low professionalism and does not close the room after cleaning it. I boiled water and took a look at the cup. Oh my god, there are black spots on it. I dare not drink it. The reading light is only on one side, not on the other side. The room is on the 7th floor, and the corridor outside is connected to the terrace. I have to endure the heat every day when I pass by and wait for the elevator. What is unbearable is that the air conditioner keeps ringing like a tractor (with video). There are still two days left in the original itinerary. Generally, I rarely change hotels after staying. At three o'clock in the morning, I decisively rebooked a hotel.
The location is good, but the soundproofing is not very good. It is easy to be disturbed by the noise downstairs. The noise from the corridor outside the room also woke me up several times, but considering the price, it is not bad.
Show OriginalGoogle Translated
Response from Property: 尊敬的賓客:感謝您入住酒店並分享,很高興酒店的每一個環節都得到您的認可。感謝您選擇我們並對酒店給予支持與厚愛。酒店位置便利,距離福海西地鐵口僅需步行5分鐘。坐一站地鐵即可抵達深圳國際會展中心(寶安新館)。通過您細緻入微的描述,可以感受到這次旅程給您帶來的幸福感,這是我們服務者一直追求的,這也將成為我們繼續努力、不斷進取的動力,期待下次為您服務!
Guest User
Elegant Standard Room (Double Bed)
Stay Date Apr 2025
Other
1 Reviews
10.0/10
Outstanding
Posted on May 4, 2025
The facilities are complete and the location is very convenient. Although there is a street downstairs, it is also very quiet.
Show OriginalGoogle Translated
Response from Property: Dear guest: Thank you for staying at the hotel and sharing. We are glad that every aspect of the hotel has been recognized by you. Thank you for choosing us and giving support and love to the hotel. The hotel is conveniently located, only a 5-minute walk from Fuhai West Subway Station. One subway stop will take you to Shenzhen International Convention and Exhibition Center (Bao'an New Hall). Through your meticulous description, you can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue to work hard and make progress. We look forward to serving you next time!
Muping
Elegant Standard Room (Double Bed)
Stay Date Mar 2025
Business travelers
2 Reviews
10.0/10
Outstanding
Posted on Apr 18, 2025
The location is quite convenient, there are many restaurants nearby, and the room service is very good~
Show OriginalGoogle Translated
Response from Property: Thank you for choosing us and supporting the hotel. The hotel is conveniently located, just a 5-minute walk from Fuhai West Subway Station. One subway stop will take you to Shenzhen International Convention and Exhibition Center (Bao'an New Hall). The warmly decorated guest rooms are equipped with free high-speed WIFI, making them the best choice for your travel and business trip. Your satisfaction with us is the driving force of the work of all the hotel staff, and making every guest feel at home is our ultimate goal of service. It is our honor to serve you, and all the hotel staff look forward to your next visit!
Luotuoxiangzi-1820
Premier Cozy Room (2 Beds)
Stay Date Feb 2025
Solo travelers
16 Reviews
8.7/10
Very Good
Posted on Apr 1, 2025
The room was very good, the cheapest hotel you can find in Shenzhen, the room was very big and very clean and the service was good
Show OriginalGoogle Translated
Response from Property: Dear guests, thank you for choosing us and supporting our hotel. The hotel is conveniently located, just a 5-minute walk from Fuhai West Subway Station. One subway stop will take you to Shenzhen International Convention and Exhibition Center (Bao'an New Hall). The warmly decorated guest rooms are equipped with free high-speed WIFI, making them the best choice for your travel and business trip. Your satisfaction with us is the driving force of all our hotel staff, and making every guest feel at home is our ultimate goal. It is our honor to serve you, and all the hotel staff look forward to your next visit!
Peerter
Elegant Standard Room (Double Bed)
Stay Date Jan 2025
Solo travelers
55 Reviews
8.0/10
Very Good
Posted on Feb 25, 2025
The area is very lively, with everything you need to eat and buy. There is a supermarket opposite and the Bank of China nearby, so it is very convenient to do business. However, there are restaurants downstairs, so the room will smell a bit of oil smoke! The rest is good!
Show OriginalGoogle Translated
Response from Property: Thank you for choosing us and supporting the hotel. The hotel is conveniently located, just a 5-minute walk from Fuhai West Subway Station. One subway stop will take you to Shenzhen International Convention and Exhibition Center (Bao'an New Hall). The warmly decorated guest rooms are equipped with free high-speed WIFI, making them the best choice for your travel and business trip. Your satisfaction with us is the driving force of the work of all the hotel staff, and making every guest feel at home is our ultimate goal of service. It is our honor to serve you, and all the hotel staff look forward to your next visit!
YehJason
Elegant Standard Room (Double Bed)
Stay Date Mar 2025
Business travelers
1 Reviews
9.5/10
Amazing
Posted on Apr 20, 2025
The front desk staff is really nice.
Show OriginalGoogle Translated
Response from Property: 感謝您選擇我們並對酒店給予支持與厚愛。酒店位置便利,距離福海西地鐵口僅需步行5分鐘。坐一站地鐵即可抵達深圳國際會展中心(寶安新館)。客房温馨的佈置,並配有免費高速WIFI,是您外出旅遊出差的最佳選擇。您對我們的滿意是酒店全體員工工作的動力,讓每位賓客都能感受到賓至如歸的感覺是我們服務的最終目標。為您服務是我們的榮幸,酒店全體員工期待您的下次光臨!