Reviews of Hampton by Hilton Shenzhen Futian Mangrove Park Apartments
Hampton by Hilton Shenzhen Futian Mangrove Park Apartments
Xinzhou Tongchuanghui Phase II, No. 2008 Xinzhou South Road, Futian District, Shenzhen, Guangdong, ChinaSee Hotel Details
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1 night
Guest Reviews
9.5/10
Outstanding
3573 Reviews
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Verified reviews
Location9.5
Amenities9.4
Service9.6
Cleanliness9.5
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All reviews(3573)
Positive reviews(3530)
Reviews with photos/video(814)
Friendly front desk staff(666)
Delicious breakfast(600)
Large rooms(442)
Good Internet(298)
Well decorated(245)
Nice sea view(127)
Easy to call taxis(105)
Great air circulation(84)
Negative reviews(42)
Guest User
Hollywood Double Bed Room
Stay Date Jun 2026
Family
25 Reviews
10/10
Outstanding
Posted on Jul 12, 2026
The beef brisket noodles for breakfast were delicious; I ate them for four days straight and didn't get tired of them. All the staff were excellent, very warm and friendly. Ms. Liu Mingjie from the restaurant took great care of us, which left a deep impression. It was a wonderful apartment stay experience in Shenzhen; you can cook for yourself, and it's very close to the border crossing. If I have the chance to visit Shenzhen again, I'll definitely choose this place.
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Response from Property: 尊敬的賓客您好!感謝您選擇入住我們酒店。感謝您對於酒店住宿服務給予的良好評價,希望您能繼續支持我們,我們會繼續努力為您帶來更優質的服務體驗,您的支持是我們進步的動力,希望不久之後能再次和您相遇,祝您旅途順利,生活愉快。
Remember~
SUPERIOR TWIN BED SEA YIEW ROOM
Stay Date Jun 2026
Business traveler
4 Reviews
10/10
Outstanding
Posted on Jul 4, 2026
Ultimately, I settled on Hampton by Hilton. Xiaoqing and Xiaoluo were very welcoming and the room layout was well-designed. The apartment's kitchenette was perfect for heating up simple meals, and the self-service laundry and dryer were a lifesaver for keeping clothes clean. Daily cleaning was thorough and excellent, and the soundproofing was great, ensuring an undisturbed rest. The robot delivery service was also very quick.
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Response from Property: 親愛的朋友,非常感謝您對位置便利性的認可!周邊生活配套齊全,出行方便是我們一直努力的方向,能為您的旅程增添舒適與便捷,我們感到非常榮幸。期待您的再次光臨,歡小朋會繼續努力,為您帶來更美好的入住體驗!——滿懷感恩的歡小朋
Meitoumeinaoxiaolaoshu
SUPERIOR TWIN BED SEA YIEW ROOM
Stay Date May 2026
Family
88 Reviews
10/10
Outstanding
Posted on Jun 30, 2026
The hotel is in a lively area, and the rooms are spacious with modern facilities. It's located in a residential neighborhood, so overall, it's a good spot. My two kids traveled alone and felt quite safe; the front desk staff was very responsible.
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Response from Property: 親愛的朋友,非常感謝您的認可!看到您對房間的體驗感到滿意,我們真的非常感動。一直以來,我們都在努力為每一位客人提供舒適、寬敞的居住環境,您的肯定讓我們充滿動力!期待您再次光臨,我們會繼續努力,讓每一次入住都成為愉快的回憶!——開心的歡小朋
See Toh Chee Kin
Huanyou Scenic Room with Family Sofa
Stay Date May 2026
Family
48 Reviews
10/10
Outstanding
Posted on Jun 28, 2026
I travelled with my wife and 2 kids, arrived late at this hotel,however they welcome us well.
Special thank to CiCi who help us thru out this stay and special assistant of my kids need.
She did provide a professional service and rapid response to solve my problemas a foreigner in china.
到达深圳深夜,这一趟我带上了我儿女和太太。酒店前台热心欢迎我们。
前台的CiCi 很好,服务专业,面带笑容,为人可靠,解决了我在国内的问题,尤其是我的孩子们的要求,她也一一解决。
对我以为在中国的外观人,她展现了,中国友好和亲切。
谢谢
Response from Property: Dear friend, thank you so much for your support and positive feedback! We are especially happy to see that you are satisfied with the hotel's facilities and services. We will continue to maintain high standards of hygiene and attentive service, striving to provide a comfortable stay for every guest. We look forward to your next visit! —Happy Huan Xiaopeng
Guest User
SUPERIOR KINC BED SEA YIEW ROOM
Stay Date May 2026
Business traveler
25 Reviews
10/10
Outstanding
Posted on Jun 11, 2026
ZOE is meticulous and thoughtful, a preferred apartment hotel for frequent business travelers. Located in Futian, it offers convenient transportation, making commutes and errands hassle-free. The room layout is well-organized, featuring a dedicated work area and stable internet, perfect for both work and relaxation. The overall environment is quiet and private, with high-end amenities and professional, efficient service. Five-star rating recommended for a comfortable and respectable business trip.
Show OriginalGoogle Translated
Response from Property: Dear friend, thank you so much for your perfect review of Hilton Garden Inn Shenzhen Futian Mangrove Tree Residence! The Hilton Garden Inn team is honored to have shared a wonderful time with you! Your encouragement is our motivation to keep moving forward. We hope you feel our sincerest love on every trip – the friendly and welcoming Hilton Garden Inn team!
Guest User
SUPERIOR TWIN BED SEA YIEW ROOM
Stay Date Apr 2026
Family
5 Reviews
9.5/10
Amazing
Posted on May 29, 2026
The room was spacious and even had a drying rack, but I couldn't get the washer and dryer to work for some reason. The window view was excellent, and the front desk lady upgraded our room for free. Breakfast was great. The only downside might be that it's a bit far from the subway.
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Response from Property: Dear Guest, Your detailed review warmed our hearts, and we are very grateful! We are delighted that the complimentary upgrade provided you with a fantastic window view, and we also appreciate your appreciation for the room space, clothes rack, and breakfast. We sincerely apologize for the inconvenience caused by the unexpected malfunction of the washing machine. We will immediately arrange for our engineering department to inspect and repair it to prevent such issues from recurring. Please feel free to contact the front desk if you encounter any problems during your stay, and we will resolve them for you as soon as possible. Regarding the subway distance, the apartment is approximately 800 meters from Yitian Station on Line 3, about an 8-minute walk. We look forward to your next return and staying in a room with a view!
Guest User
SUPERIOR KINC BED SEA YIEW ROOM
Stay Date Apr 2026
Business traveler
1 Reviews
10/10
Outstanding
Posted on May 17, 2026
The room facilities are complete, and there's a gym on the 11th floor equipped with instruments like an oximeter, ensuring high safety. They even upgraded my room type. Zoe at the front desk was gentle and approachable, and the aunt responsible for breakfast was also very warm. All the staff were great and greeted me whenever we met. Five-star rating, highly recommended!
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Response from Property: 尊敬的賓客:您好!非常感謝您的入住與讚賞!很高興能為您的出行帶來美好的回憶。您的讚賞給予酒店很大的鼓舞,同樣也是我們進步的動力,我們會繼續保持熱忱,致力於讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!祝您生活愉快!——熱情歡迎的歡小朋
Guest User
SUPERIOR KINC BED SEA YIEW ROOM
Stay Date Apr 2026
Booked for others
75 Reviews
9.7/10
Amazing
Posted on May 17, 2026
The service was great, and the front desk staff was very accommodating. I highly recommend staying here. The environment is lovely, and the view is excellent, overlooking Shenzhen Bay. Compared to similar hotels in the area, this place offers great value for money.
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Response from Property: Dear Guest, Thank you so much for your stay and your praise! We are delighted that you had such wonderful memories. Your appreciation is a great encouragement to the hotel and a driving force for our improvement. We will continue to be enthusiastic and dedicated to making every guest feel at home. We eagerly look forward to your next visit! Have a wonderful time! —A warm welcome from Huan Xiaopeng
rosieyaaa
SUPERIOR TWIN BED SEA YIEW ROOM
Stay Date Apr 2026
Traveling with friends
2 Reviews
10/10
Outstanding
Posted on May 8, 2026
The facilities are great and the environment is very good. The staff are incredibly patient and enthusiastic. The restaurant is clean and hygienic, and the auntie (staff member) was also very welcoming and asked if I needed any help. I'll definitely stay here again next time.
Show OriginalGoogle Translated
Response from Property: Dear Guest, Thank you so much for your 5-star review! Every city has its reasons to be memorable, every season has its unforgettable scenery, and every hotel holds its sweet and warm memories. We hope that the Hilton Garden Inn Shenzhen Futian Mangrove Tree Residence will be the warmest and most unique memory for you! — Your friendly Hilton Garden Inn
Henike
SUPERIOR KINC BED SEA YIEW ROOM
Stay Date Apr 2026
Couple
5 Reviews
9.7/10
Amazing
Posted on May 5, 2026
The service at Huanpeng is consistently excellent. All the staff are very polite, and Xiaolin and Xiaoyang were particularly warm and welcoming. During the May Day holiday, they upgraded us to a room with a balcony, which was much airier and provided a very comfortable experience. The breakfast also tasted great.
Show OriginalGoogle Translated
Response from Property: Dear Guest, thank you so much for your continued patronage of Hamptons Hotel. We are especially delighted that you experienced the courteous service of all our staff, and we are honored that Xiao Lin and Xiao Yang's warm hospitality left a wonderful impression on you. During the May Day holiday, we specially upgraded you to a room with a balcony, hoping to ensure you had a bright and comfortable stay and a more enjoyable vacation. We are very pleased to have your approval. We are also pleased that you enjoyed the hotel's breakfast; we will continue to carefully control the quality of our food and uphold our commitment to heartwarming service. We look forward to your next stay. We are always ready to serve you with sincerity and dedication. We wish you all the best!
Kexinkeyu
Huanyou Scenic Room with Family Sofa
Stay Date Apr 2026
Family
9 Reviews
10/10
Outstanding
Posted on May 4, 2026
We stayed in the family room, and it was great. With two beds, one large and one small, it easily accommodated our two adults and three children. While the breakfast at the restaurant didn't have a huge variety, the food was delicious. The staff were very friendly and even waived the breakfast fee for our kids.
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Response from Property: 親愛的客人: 非常感謝您 對我們的5 分點評!每個城市總會有讓人惦念的理由,每個季節都有我們記憶深刻的景色,每個酒店都有他們甜美而温馨的回憶。希望深圳福田紅樹林希爾頓歡朋公寓會是您回憶裏最温馨最獨特的那個!—— 想念您的歡小朋
Guest User
SUPERIOR TWIN BED SEA YIEW ROOM
Stay Date Apr 2026
Family
7 Reviews
10/10
Outstanding
Posted on May 2, 2026
The facilities are new, the rooms are clean, and the breakfast is plentiful. The service is attentive.
Show OriginalGoogle Translated
Response from Property: Dear Guest, your thoughtful service makes us feel comfortable and happy. We are delighted to receive your five-star review. We are so glad that your trip was enjoyable. Thank you for your support and patronage! We look forward to seeing you again! (●´∇`●)ノ
Fenghongningshi
SUPERIOR KINC BED SEA YIEW ROOM
Stay Date Mar 2026
Family
11 Reviews
10/10
Outstanding
Posted on May 1, 2026
Turns out Hampton Inn is indeed Hampton, and its Chinese name sounds so joyful and warm. The hotel pays great attention to detail, with many thoughtful touches. I got a 'lucky' goodie bag, and while I didn't take the small items (even though I could), it made me happy about my little bit of luck. The front desk staff were all smiles. The most impressive person was the lady in the restaurant; she was meticulous yet firm, and genuinely cared about whether we were satisfied. So, I took a picture of her name tag (Liu Mingjie) to remember her sense of ownership. A hotel that inspires its employees to genuinely promote it! Most importantly, it offers great value for money.
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6/9
Response from Property: Dear Guest, Thank you so much for your warm and perfect review! It touched our hearts deeply 🥰 We're so happy you appreciated the warm meaning behind the name Hampton, and we're delighted that you noticed the hotel's attention to detail. Congratulations on winning the lucky bag! May this little bit of luck always be with you. Thank you for your recognition of the front desk's warm service, and we are especially grateful that you took note of Ms. Liu Mingjie's attentive, responsible, principled, and thoughtful service at the restaurant. We have already passed on your praise to her; this recognition is her greatest motivation. We are honored to be a hotel where you felt warm, at home, and enjoyed excellent value. We will continue to stay true to our original aspirations, striving to improve our service and attention to detail. We look forward to your frequent visits and more lucky encounters! Wishing you all the best and good fortune!
Guest User
SUPERIOR KINC BED SEA YIEW ROOM
Stay Date Mar 2026
Family
3 Reviews
9.2/10
Great
Posted on Apr 30, 2026
I stayed for five days and four nights consecutively. The hotel service was quite good, although when I first checked in, there was a strong smell of smoke. It was probably from the previous guest smoking on the balcony. After two more days, the smoke smell dissipated significantly. All the restaurant staff were very enthusiastic, especially Ms. Liu Mingjie, who always greeted us with a smile and took great care of my child who had a foot injury. We had a wonderful five days here.
Show OriginalGoogle Translated
Response from Property: Dear Guest, Thank you so much for choosing our hotel and taking the time to share your five-day, four-night stay! ❤️ We apologize for the unpleasant initial experience caused by the lingering smell of smoke in your room upon check-in. We have significantly improved our ventilation, odor removal, and room checks in our balcony rooms to prevent this from happening again. We are especially pleased that you appreciated our restaurant service, and on behalf of Ms. Liu Mingjie, thank you for your kind words! Providing you and your family with a smile every day, and taking good care of our child with a foot injury, is our duty as staff, and we will continue to maintain this enthusiasm and attentiveness. We are delighted that you and your family had a pleasant stay. Your satisfaction is our greatest motivation, and we look forward to welcoming you back in the future. We wish you a happy life and all the best!
Yiyin
SUPERIOR TWIN BED SEA YIEW ROOM
Stay Date Mar 2026
Family
5 Reviews
9.2/10
Great
Posted on May 2, 2026
Traveling with kids, I always choose Hampton Inn. This time, the breakfast at the Shenzhen Hampton Inn was fantastic – the taste was consistently great and there was variety every day. My daughter ate a lot each morning! The staff were very warm and helpful, which left a strong impression; they promptly resolved our issues. I even discreetly snapped some photos 😄😄😄. So grateful!
Show OriginalGoogle Translated
Response from Property: Thank you so much for your review! We're a little disappointed that such a great review didn't get us a 5-star rating... We hope you'll choose our hotel again next time! Next time, we'll definitely give you a 5-star review! — From Huan Xiaopeng, who loves 5 stars