Vienna Hotel (Shenzhen Window of the World, Qiaocheng East Metro Station)

Reviews of Vienna Hotel (Shenzhen Window of the World, Qiaocheng East Metro Station)

Vienna Hotel (Shenzhen Window of the World, Qiaocheng East Metro Station)

West Gate of Xinhaocheng Garden, No. 9023 Shennan Avenue, Futian District, Shenzhen, Guangdong, ChinaSee Hotel Details
Vienna Hotel (Shenzhen Window of the World, Qiaocheng East Metro Station)
Vienna Hotel (Shenzhen Window of the World, Qiaocheng East Metro Station)Vienna Hotel (Shenzhen Window of the World, Qiaocheng East Metro Station)Vienna Hotel (Shenzhen Window of the World, Qiaocheng East Metro Station)
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Guest Reviews

9.5/10
Outstanding
1289 Reviews
Verified reviews
Location9.4
Amenities9.4
Service9.6
Cleanliness9.6
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All reviews(1289)
Positive reviews(1265)
Reviews with photos/video(125)
Easy to get around(225)
Convenient location(155)
Friendly front desk staff(135)
Quiet & comfortable(110)
Close to metro(101)
Many amenities(54)
Perfect for business trips(30)
Good air conditioning(24)
Negative reviews(24)
Contance
Standard Queen Room (No Window)
Stay Date Apr 2026
Business traveler
6 Reviews
9.7/10
Amazing
Posted on May 10, 2026
The location is super convenient! It's just a few minutes' walk from Qiaocheng East Metro Station. OCT Loft Creative Culture Park, with plenty of dining and shopping options, is about a 10-minute walk away, and Shenzhen Bay Park is also roughly a 10-minute walk in the other direction. The room was clean, and the shower pressure was fantastic – it was a real relief after a long day. However, the hairdryer was a bit annoying; you had to hold the button down constantly for it to work, and the airflow was very weak. I was still trying to dry my hair after 10 minutes!
Show OriginalGoogle Translated
Response from Property: Dear Guest, thank you so much for your kind review and for your positive feedback. This is a great motivation for us. We will always strive to provide the best service to every guest. Our hotel boasts a convenient location, within walking distance of tourist attractions such as Shenzhen Bay Park and Splendid China. We offer luggage storage, zero-stop service, and wake-up service. We also offer the innovative "Travel Assistant" service, which allows you to borrow essential items, office supplies, and medical supplies to alleviate any worries about heavy luggage during your trip, making your travels more convenient. Thank you again for your positive feedback, and we look forward to your next visit! Thank you for your positive review; we will continue to strive to live up to your expectations. We look forward to your next visit and wish you a pleasant journey!
Guest User
Superior Double Room (No Window)
Stay Date Jul 2026
Solo traveler
2 Reviews
4.0/10
Posted on Aug 30, 2026
Check in staff not professional... they put my in a room without offering me a better option
Response from Property: 尊敬的住客，非常感謝您的評價，在您入住前進沒能得到您的滿意和肯定，我們深感抱歉。我們會繼續加強我們服務培訓，提升員工的服務意識和技能，給您帶來更好的服務。細緻的做好每一個服務環節，是我們追求的目標，酒店提供行李寄存服務、零停留服務、叫醒服務，讓您的外出更加便捷，我們期待您的再次入住，來見證我們的成長，再次表達我們的歉意，再次期待您的下次入住。
MIRANDA2020
Standard Queen Room (No Window)
Stay Date Mar 2026
Couple
1 Reviews
8.0/10
Very good
Posted on Jun 8, 2026
Great location, very convenient.
Show OriginalGoogle Translated
Response from Property: Dear Guest, thank you so much for your kind review and for your positive feedback. This is a great motivation for us. We will always strive to provide the best service to every guest. Our hotel boasts a convenient location, within walking distance of tourist attractions such as Shenzhen Bay Park and Splendid China. We offer luggage storage, zero-stop service, and wake-up service. We also offer the innovative "Travel Assistant" service, which allows you to borrow essential items, office supplies, and medical supplies to alleviate any worries about heavy luggage during your trip, making your travels more convenient. Thank you again for your positive feedback, and we look forward to your next visit! Thank you for your positive review; we will continue to strive to live up to your expectations. We look forward to your next visit and wish you a pleasant journey!
Guest User
Standard Twin Room (No Window)
Stay Date May 2026
Solo traveler
1 Reviews
8.5/10
Very good
Posted on Jun 27, 2026
Friendly staff, hotel next to metro which was convenient and nothing to complain about the rooms itself
Response from Property: 尊敬的住客，非常感謝您對酒店誠摯的點評，也感謝您對酒店的肯定，這是我們強大的動力。我們一直會熱情服務於每一位賓客，酒店地理位置優越，步行即可到深圳灣公園、錦綉中華等旅遊景點。酒店提供行李寄存服務、零停留服務、叫醒服務，同時推出護旅有JIA創新服務，可加借生活必需品、辦公文具、醫葯物品等，為您解決旅途中行李過重的後顧之憂，讓您的外出更加便捷，再次感謝您的肯定，我們期待您的再次光臨！感謝您對酒店的肯定，我們會再接再厲不辜負您的好評。期待您的再次光臨，祝您旅途愉快！
Guest User
Standard Queen Room (No Window)
Stay Date Apr 2026
Couple
1 Reviews
10/10
Outstanding
Posted on May 26, 2026
I had a very comfortable stay here. It's not far from Window of the World and there's a subway station nearby, so the transportation is really convenient. The room was clean, spacious, tidy, and very comfortable.
Show OriginalGoogle Translated
Response from Property: Dear Guest, thank you so much for your kind review and for your positive feedback. This is a great motivation for us. We will always strive to provide the best service to every guest. Our hotel boasts a convenient location, within walking distance of tourist attractions such as Shenzhen Bay Park and Splendid China. We offer luggage storage, zero-stop service, and wake-up service. We also offer the innovative "Travel Assistant" service, which allows you to borrow essential items, office supplies, and medical supplies to alleviate any worries about heavy luggage during your trip, making your travels more convenient. Thank you again for your positive feedback, and we look forward to your next visit! Thank you for your positive review; we will continue to strive to live up to your expectations. We look forward to your next visit and wish you a pleasant journey!
Guest User
Standard Queen Room (No Window)
Stay Date Apr 2026
Couple
1 Reviews
10/10
Outstanding
Posted on May 23, 2026
This is a great place to stay for business trips. It's close to Window of the World, transportation is convenient, and there are plenty of dining and entertainment options nearby. The environment is comfortable, and I had an incredibly good night's sleep.
Show OriginalGoogle Translated
Response from Property: 尊敬的住客，非常感謝您對酒店誠摯的點評，也感謝您對酒店的肯定，這是我們強大的動力。我們一直會熱情服務於每一位賓客，酒店地理位置優越，步行即可到深圳灣公園、錦綉中華等旅遊景點。酒店提供行李寄存服務、零停留服務、叫醒服務，同時推出護旅有JIA創新服務，可加借生活必需品、辦公文具、醫葯物品等，為您解決旅途中行李過重的後顧之憂，讓您的外出更加便捷，再次感謝您的肯定，我們期待您的再次光臨！感謝您對酒店的肯定，我們會再接再厲不辜負您的好評。期待您的再次光臨，祝您旅途愉快！
Guest User
Standard Twin Room (No Window)
Stay Date Apr 2026
Family
1 Reviews
10/10
Outstanding
Posted on May 17, 2026
The hygiene management is very strict, and items are neatly organized. The room layout is well-planned, with good ventilation and natural light. The upgraded room was really comfortable; the entire space was bright and offered a lot of room to move around.
Show OriginalGoogle Translated
Response from Property: 尊敬的住客，非常感謝您對酒店誠摯的點評，也感謝您對酒店的肯定，這是我們強大的動力。我們一直會熱情服務於每一位賓客，酒店地理位置優越，步行即可到深圳灣公園、錦綉中華等旅遊景點。酒店提供行李寄存服務、零停留服務、叫醒服務，同時推出護旅有JIA創新服務，可加借生活必需品、辦公文具、醫葯物品等，為您解決旅途中行李過重的後顧之憂，讓您的外出更加便捷，再次感謝您的肯定，我們期待您的再次光臨！感謝您對酒店的肯定，我們會再接再厲不辜負您的好評。期待您的再次光臨，祝您旅途愉快！
Guest User
Superior Double Room (No Window)
Stay Date Apr 2026
Couple
1 Reviews
10/10
Outstanding
Posted on May 17, 2026
The air conditioning worked really well. The room layout was sensible, making great use of the space, so it didn't feel cramped or small at all. The location is also excellent, with the subway making it super convenient to get anywhere. Highly recommended!
Show OriginalGoogle Translated
Response from Property: 尊敬的住客，非常感謝您對酒店誠摯的點評，也感謝您對酒店的肯定，這是我們強大的動力。我們一直會熱情服務於每一位賓客，酒店地理位置優越，步行即可到深圳灣公園、錦綉中華等旅遊景點。酒店提供行李寄存服務、零停留服務、叫醒服務，同時推出護旅有JIA創新服務，可加借生活必需品、辦公文具、醫葯物品等，為您解決旅途中行李過重的後顧之憂，讓您的外出更加便捷，再次感謝您的肯定，我們期待您的再次光臨！感謝您對酒店的肯定，我們會再接再厲不辜負您的好評。期待您的再次光臨，祝您旅途愉快！
Guest User
Standard Queen Room (No Window)
Stay Date Apr 2026
Family
1 Reviews
10/10
Outstanding
Posted on May 16, 2026
The lady at the front desk saw that we had a large group and upgraded our room, which we were very happy with. There was no noise at all, so we slept great. The air conditioning worked well, and the bathroom had a separate wet and dry area. Plus, the hotel's location is excellent.
Show OriginalGoogle Translated
Response from Property: Dear Guest, thank you so much for your kind review and for your positive feedback. This is a great motivation for us. We will always strive to provide the best service to every guest. Our hotel boasts a convenient location, within walking distance of tourist attractions such as Shenzhen Bay Park and Splendid China. We offer luggage storage, zero-stop service, and wake-up service. We also offer the innovative "Travel Assistant" service, which allows you to borrow essential items, office supplies, and medical supplies to alleviate any worries about heavy luggage during your trip, making your travels more convenient. Thank you again for your positive feedback, and we look forward to your next visit! Thank you for your positive review; we will continue to strive to live up to your expectations. We look forward to your next visit and wish you a pleasant journey!
Guest User
Standard Queen Room (No Window)
Stay Date Apr 2026
Solo traveler
1 Reviews
10/10
Outstanding
Posted on May 16, 2026
The facilities are brand new and work great. The air conditioning, TV, and bathroom amenities all function smoothly. It has everything you need for a comfortable stay, making daily life incredibly convenient. Plus, the cleanliness is exceptionally well-maintained.
Show OriginalGoogle Translated
Response from Property: 尊敬的住客，非常感謝您對酒店誠摯的點評，也感謝您對酒店的肯定，這是我們強大的動力。我們一直會熱情服務於每一位賓客，酒店地理位置優越，步行即可到深圳灣公園、錦綉中華等旅遊景點。酒店提供行李寄存服務、零停留服務、叫醒服務，同時推出護旅有JIA創新服務，可加借生活必需品、辦公文具、醫葯物品等，為您解決旅途中行李過重的後顧之憂，讓您的外出更加便捷，再次感謝您的肯定，我們期待您的再次光臨！感謝您對酒店的肯定，我們會再接再厲不辜負您的好評。期待您的再次光臨，祝您旅途愉快！
Guest User
Standard Queen Room (No Window)
Stay Date Apr 2026
Solo traveler
1 Reviews
10/10
Outstanding
Posted on May 14, 2026
This hotel offers incredible value for money. My entire stay was comfortable and pleasant. The overall environment is simple and clean, and the decor has a really nice vibe. The common areas are tidy and spacious, and the room was spotlessly clean.
Show OriginalGoogle Translated
Response from Property: 尊敬的住客，非常感謝您對酒店誠摯的點評，也感謝您對酒店的肯定，這是我們強大的動力。我們一直會熱情服務於每一位賓客，酒店地理位置優越，步行即可到深圳灣公園、錦綉中華等旅遊景點。酒店提供行李寄存服務、零停留服務、叫醒服務，同時推出護旅有JIA創新服務，可加借生活必需品、辦公文具、醫葯物品等，為您解決旅途中行李過重的後顧之憂，讓您的外出更加便捷，再次感謝您的肯定，我們期待您的再次光臨！感謝您對酒店的肯定，我們會再接再厲不辜負您的好評。期待您的再次光臨，祝您旅途愉快！
Guest User
Standard Queen Room (No Window)
Stay Date Apr 2026
Family
1 Reviews
10/10
Outstanding
Posted on May 14, 2026
The lady at the front desk saw that we had a large group and upgraded us to a more spacious room. It was well-equipped and very comfortable to stay in. The hotel's air conditioning was also excellent, with great cooling and heating, and hardly any noise.
Show OriginalGoogle Translated
Response from Property: 尊敬的住客，非常感謝您對酒店誠摯的點評，也感謝您對酒店的肯定，這是我們強大的動力。我們一直會熱情服務於每一位賓客，酒店地理位置優越，步行即可到深圳灣公園、錦綉中華等旅遊景點。酒店提供行李寄存服務、零停留服務、叫醒服務，同時推出護旅有JIA創新服務，可加借生活必需品、辦公文具、醫葯物品等，為您解決旅途中行李過重的後顧之憂，讓您的外出更加便捷，再次感謝您的肯定，我們期待您的再次光臨！感謝您對酒店的肯定，我們會再接再厲不辜負您的好評。期待您的再次光臨，祝您旅途愉快！
Guest User
Standard Queen Room (No Window)
Stay Date Apr 2026
Couple
1 Reviews
10/10
Outstanding
Posted on May 12, 2026
The WiFi was consistently strong and reliable throughout my stay, and the facilities were well-equipped. The independent air conditioning unit was remarkably quiet, completely noiseless, and worked perfectly for both cooling and heating. The room itself was also very clean.
Show OriginalGoogle Translated
Response from Property: 尊敬的住客，非常感謝您對酒店誠摯的點評，也感謝您對酒店的肯定，這是我們強大的動力。我們一直會熱情服務於每一位賓客，酒店地理位置優越，步行即可到深圳灣公園、錦綉中華等旅遊景點。酒店提供行李寄存服務、零停留服務、叫醒服務，同時推出護旅有JIA創新服務，可加借生活必需品、辦公文具、醫葯物品等，為您解決旅途中行李過重的後顧之憂，讓您的外出更加便捷，再次感謝您的肯定，我們期待您的再次光臨！感謝您對酒店的肯定，我們會再接再厲不辜負您的好評。期待您的再次光臨，祝您旅途愉快！
Guest User
Standard Queen Room (No Window)
Stay Date Apr 2026
Couple
1 Reviews
10/10
Outstanding
Posted on May 12, 2026
The mattress in the room was just right – not too soft, not too firm – and the pillows were the perfect height. The bedding was clean and soft, allowing me to fall asleep quickly and undisturbed. My sleep quality was excellent, and the location was great too.
Show OriginalGoogle Translated
Response from Property: 尊敬的住客，非常感謝您對酒店誠摯的點評，也感謝您對酒店的肯定，這是我們強大的動力。我們一直會熱情服務於每一位賓客，酒店地理位置優越，步行即可到深圳灣公園、錦綉中華等旅遊景點。酒店提供行李寄存服務、零停留服務、叫醒服務，同時推出護旅有JIA創新服務，可加借生活必需品、辦公文具、醫葯物品等，為您解決旅途中行李過重的後顧之憂，讓您的外出更加便捷，再次感謝您的肯定，我們期待您的再次光臨！感謝您對酒店的肯定，我們會再接再厲不辜負您的好評。期待您的再次光臨，祝您旅途愉快！
Guest User
Standard Queen Room (No Window)
Stay Date Apr 2026
Couple
1 Reviews
10/10
Outstanding
Posted on May 10, 2026
The pure cotton bedding was incredibly comfortable, I slept soundly without any discomfort. The hairdryer was powerful and worked perfectly every time. The room's location was also great, very quiet.
Show OriginalGoogle Translated
Response from Property: 尊敬的住客，非常感謝您對酒店誠摯的點評，也感謝您對酒店的肯定，這是我們強大的動力。我們一直會熱情服務於每一位賓客，酒店地理位置優越，步行即可到深圳灣公園、錦綉中華等旅遊景點。酒店提供行李寄存服務、零停留服務、叫醒服務，同時推出護旅有JIA創新服務，可加借生活必需品、辦公文具、醫葯物品等，為您解決旅途中行李過重的後顧之憂，讓您的外出更加便捷，再次感謝您的肯定，我們期待您的再次光臨！感謝您對酒店的肯定，我們會再接再厲不辜負您的好評。期待您的再次光臨，祝您旅途愉快！