PENGCHENG APARTMENT

Reviews of PENGCHENG APARTMENT

PENGCHENG APARTMENT

Room 2316, Longyuan Chuangzhan Building, intersection of Jiefang Road and Baoan South Road, Luohu District, Shenzhen, Guangdong, 518000, ChinaSee Hotel Details
PENGCHENG APARTMENT
PENGCHENG APARTMENTPENGCHENG APARTMENTPENGCHENG APARTMENT
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1 night

Guest Reviews

9.1/10
Good
206 Reviews
Verified reviews
Location9.1
Amenities8.9
Service9.3
Cleanliness9.0
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All reviews(206)
Positive reviews(194)
Reviews with photos/video(38)
Large rooms(21)
Easy to get around(19)
Classy environment(7)
Average sound insulation(7)
Friendly front desk staff(7)
Convenient for shopping(7)
Loved the view(6)
Close to metro(4)
Negative reviews(12)
Pranav Savaria
Deluxe Executive Suite
Stay Date Mar 2025
Business traveler
2 Reviews
10/10
Outstanding
Posted on May 22, 2025
It was a great experience staying at this property. Value for money deal.
Response from Property: Thank you very much for your stay and five-star praise. Your affirmation is our motivation to move forward. In the days to come, we will continue to work hard and strive to do our best. Let everyone live comfortably and at ease. Welcome to visit us next time
Nimo ❤️
Deluxe Queen Room
Stay Date Mar 2024
Family
1 Reviews
9.5/10
Amazing
Posted on Apr 19, 2024
Great experience! Room was clean balcony view was so good will book it again
Response from Property: Thank you very much for your stay and good comments. We will continue to work hard to do better so that you can have a better experience next time. Looking forward to your next visit and five-star praise
neville628
Deluxe Queen Room
Stay Date Apr 2025
Family
11 Reviews
6.0/10
Posted on May 26, 2025
The customer service was very good. Seeing that I was a family of three, they gave me a 1.8-meter-wide king-size bed room, but the equipment and hygiene in the room were not very good. I like to travel abroad during holidays. I personally feel that in the past two months, the hotel rents in Shenzhen have begun to rise sharply, especially for hotels above 3 stars. The previous price was 3xx, but now it has risen to 4xx. This is no wonder, because when I dare to charge 3xx for a hotel of this level, how can hotels above 3 stars not increase the price to highlight their level? Really, the cost-effectiveness of hotels in Shenzhen is constantly declining. As for this hotel, I will not complain, you can look at the pictures for yourself.
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6/13
Response from Property: Dear guest, thank you for your review and recognition of our service. We are very sorry for the bad experience you have had! We have contacted the technician to repair and replace the problem you mentioned. We hope to give you a better experience next time you stay. I wish you a happy life!
Kaixindexiaoyecha
Deluxe Queen Room
Stay Date Apr 2025
Solo traveler
22 Reviews
9.2/10
Great
Posted on May 14, 2025
It feels pretty good. The price is very cost-effective for this location. The girl at the front desk is very good-tempered. She gave me directions all the way and upgraded the room. I could see the sunset and sunrise of Luohu District. The room is quite large, spacious and bright. The sanitation is good and clean. Thumbs up👍
Show OriginalGoogle Translated
Response from Property: Thank you very much for your stay and five-star praise. Your affirmation is our motivation to move forward. In the days to come, we will continue to work hard and strive to do our best. Let everyone live comfortably and at ease. Welcome to visit us next time
jys_1024
Korean-Style Comfy Room (Double Bed)
Stay Date Apr 2025
Family
8 Reviews
10/10
Outstanding
Posted on May 4, 2025
The room is very good, the service attitude is good, recommended
Show OriginalGoogle Translated
Response from Property: 非常感謝您的入住和五星好評,您的肯定是我們前進的動力,在今後的日子裏,我們會再接再厲,爭取做到最好。讓大家可以住的舒心安心。歡迎您的下次光臨
香港旅遊人
Deluxe Executive Suite
Stay Date Mar 2025
Family
35 Reviews
8.0/10
Very Good
Posted on Apr 19, 2025
The location is good, the room is big, but the maintenance is old.
Show OriginalGoogle Translated
Response from Property: Dear guests, thank you very much for your stay and comments. Your satisfaction is our ultimate goal. We will continue to serve every customer well. Welcome to visit us next time~
Anonymous User
Deluxe Queen Room
Stay Date Dec 2024
Family
10 Reviews
9.5/10
Amazing
Posted on Feb 1, 2025
The hotel has convenient transportation and ideal sanitary environment. There are large shopping malls and restaurants nearby. It takes about ten minutes to walk to the East Gate. However, the air conditioning and heating of the hotel are central. When the weather is not too cold, the heating is too hot. Finally, the service attitude of the hotel staff is very good.
Show OriginalGoogle Translated
Response from Property: Dear guests, thank you very much for your comments. Your satisfaction is our ultimate goal. Your satisfaction is our driving force for progress. We will continue to serve every customer well. Welcome to visit us next time.
Guest User
Deluxe Queen Room
Stay Date Dec 2024
Traveling with friends
13 Reviews
8.0/10
Very Good
Posted on Apr 12, 2025
The room is generally good, with a dressing table, good location, and a nice view of the city. Just be careful of the gaps between the sofas, as there may be garbage stuffed in by the previous customer. Overall, the experience is good.
Show OriginalGoogle Translated
Response from Property: Dear guests, thank you very much for your stay and comments. We will strengthen training based on your feedback to bring you and future guests a better experience. Your satisfaction is our ultimate goal and the driving force for our progress. We will continue to work hard to serve every customer. Welcome to visit us next time.
Shudaoshanren
Deluxe Queen Room
Stay Date Dec 2024
Family
99 Reviews
10/10
Outstanding
Posted on Feb 6, 2025
Stayed for two nights on New Year's Eve and the first day of the ***** new year. It was nice and convenient. It was close to the Old Street, Litchi Park, Grand Theater, Xiaoping Portrait Square, the Grand Theater subway entrance and the Old Street subway entrance. It was just across the street from the Diwang Building, but the entrance was behind the building.
Show OriginalGoogle Translated
Response from Property: Dear guests, thank you very much for your comments. Your satisfaction is our ultimate goal. Your satisfaction is our driving force for progress. We will continue to serve every customer well. Welcome to visit us next time.
Guest User
Deluxe Business Twin Room
Stay Date May 2025
Traveling with friends
2 Reviews
9.5/10
Amazing
Posted on Jun 11, 2025
The room is quite big and well-equipped, but it looks a bit old. However, the price-performance ratio is good at this price.
Show OriginalGoogle Translated
Response from Property: Dear guests, we regularly maintain the room equipment. We will promptly rectify the problems you raised. We look forward to your next visit.
xiaoy25
Deluxe Queen Room
Stay Date Apr 2025
Traveling with friends
2 Reviews
8.5/10
Very Good
Posted on May 9, 2025
The hotel location is not very accurate on the navigation. You need to navigate to the building and take the elevator to the 23rd floor to check in. The elevator gate needs to be contacted by phone. The service is very good. The front desk spoke in a gentle tone. The internal facilities are old, so they are dirty. The sheets are a little damp. The basic facilities are available. The price-performance ratio is moderate. It can be considered for consumption in Beijing.
Show OriginalGoogle Translated
Response from Property: Dear guests, thank you for your choice and comments. You can find the location by following the navigation, or you can call for guidance. We are online at any time~ Check in. You can swipe the room card to enter the gate on the first floor. The elevator does not require a card. It is very convenient to enter and exit. We have regular maintenance on the facilities. It has rained recently and the humidity will be higher. Thank you for your comments and recognition. We will strive to do better. Welcome to stay next time!
Guest User
Deluxe Queen Room
Stay Date Apr 2025
Couple
37 Reviews
10/10
Outstanding
Posted on May 6, 2025
I booked this apartment on short notice. It's a very nice apartment hotel. It has a 2-meter wide bed. It has air conditioning, washing machine, and refrigerator. It's great! The sanitation is also very good. It's in a convenient location.
Show OriginalGoogle Translated
Response from Property: Thank you very much for your stay and five-star praise. Your affirmation is our motivation to move forward. In the days to come, we will continue to work hard and strive to do our best. Let everyone live comfortably and at ease. Welcome to visit us next time
Kwai Yiu
Deluxe Business Twin Room
Stay Date Apr 2025
Family
2 Reviews
7.0/10
Posted on May 5, 2025
The place is a bit old, and it is inconvenient to enter and exit without a room card. The shower is not strong enough. I will not choose to stay here next time. The fee is too expensive. There are no facilities. The hygiene is not very good. I dare not use any cups or towels!
Show OriginalGoogle Translated
Response from Property: 親愛的顧客您好,對於您所提出的問題,我們會認真對待積極改善。房間是有房卡的,可以掃樓下閘機,如果房門用的密碼,可以跟前台要閘機卡的,很抱歉給您帶來不便。房間所有用品都是一客一換的,除了一次性毛巾,和洗漱用品都是一次性的,至於杯子和浴巾我們確實沒有一次性的,就是星級酒店也都是這種的。有特殊需要的,需要找前台索要的。至於價格的話,看您追求的是什麼吧,我們這裏性價比還是很高的。總之,無論哪位顧客入住吧,在住期間有任何問題都可以第一時間聯繫我們解決,我們都會盡量滿足解決的。畢竟你們也是為了當時住的舒適滿意嘛。還是要感謝您的入住與點評
Guest User
Family Panorama Room (2 Beds)
Stay Date Mar 2025
Family
1 Reviews
7.5/10
Posted on Apr 20, 2025
The service is very enthusiastic. The air conditioner remote control broke down and was fixed immediately. If there is a problem with the TV projection, it will be dealt with immediately. The only downside is that the bathroom in the room has a peculiar smell, like the smell of a sewer. The door opening noises of the rooms on the left and right are quite loud at night
Show OriginalGoogle Translated
Response from Property: 尊敬的賓客,十分感謝您的入住及點評,我們會根據您的反饋加強培訓,為給您及之後的客人帶來更好的體驗,讓您們滿意是我們最終的目的更是我們前進的動力,我們會再接再厲服務好每一位顧客。歡迎您的下次光臨。
Guest User
Deluxe Queen Room
Stay Date Sep 2024
Couple
29 Reviews
8.0/10
Very Good
Posted on Oct 22, 2024
It's OK. We upgraded the room. But we upgraded the double bed. The main feature is the separation of wet and dry areas. Hygiene: OK, Environment: OK Service: OK Facilities: Average. Comprehensive evaluation: Four hearts.
Show OriginalGoogle Translated
Response from Property: 尊敬的賓客,感謝您的認可,我們會再接再厲,爭取做的更好,歡迎您的下次光臨