Hilton Shenzhen Shekou Nanhai

Hilton Shenzhen Shekou Nanhai Reviews

Hilton Shenzhen Shekou Nanhai

No. 1177 Wanghai Road, Nanshan District, Shenzhen, Guangdong, 518067, ChinaView Hotel Details
Hilton Shenzhen Shekou Nanhai
Hilton Shenzhen Shekou NanhaiHilton Shenzhen Shekou NanhaiHilton Shenzhen Shekou Nanhai
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Hilton Shenzhen Shekou Nanhai Guest Reviews

4.8/5
Excellent
6273 Reviews
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(6273)
Positive reviews(6121)
Reviews with photos/video(2639)
Nice sea view(933)
Delicious breakfast(420)
Friendly front desk staff(393)
Great swimming pool(184)
Perfect for kids(162)
Close to beach(63)
Excellent afternoon tea(33)
Negative reviews(152)
Scott
King One Bedroom Sea View Suite Nanhai Wing
Checked in Feb 2025
Couples
7 Reviews
4.7/5
Amazing
Posted on Mar 23, 2025
We had a fantastic time at the Hilton She Kou. Our room was upgraded to a huge beautiful three balcony room with view of Shenzhen bay and Hong Kong. The rooftop bar Eden is great too! The only downside was the outdoor pool is shut for maintenance, but that was shown before we booked.
Response from Property: Dear guest, Thank you for taking the time to share your positive feedback about your recent experience at our hotel and recommending us to the Ctrip community!Your wonderful comments have been shared to the team members and they were thrilled you enjoyed your time at the hotel.Thank you again for staying with us and looking forward to having you "Home" again soon.Yours sincerely,Hotel Management Team
Nman UnliTravel
Twin Guest Room City View Wanghai Wing
Checked in Feb 2025
Family
22 Reviews
5.0/5
Outstanding
Posted on Mar 11, 2025
This hotel has the best front desk staff. Very friendly and fast. The seaview room is amazing! The soft and comfortable beds are perfect. The bath tub is the best part to soak in. Definitely we will book again
Response from Property: Dear guest, Thank you for taking the time to share your positive feedback about your recent experience at our hotel and recommending us to the Ctrip community!Your wonderful comments have been shared to the team members and they were thrilled you enjoyed your time at the hotel.Thank you again for staying with us and looking forward to having you "Home" again soon.Yours sincerely,Hotel Management Team
chichi tsang
Twin Guest Room City View Wanghai Wing
Checked in Feb 2025
Family
18 Reviews
5.0/5
Outstanding
Posted on Mar 9, 2025
It has been an absolute pleasure to stay in this hotel. Jason at the front desk has been very helpful and nice, he offered to extend our check out time !!Also loved the indoor swimming pool, the kids have had a wonderful time. Buffet breakfast was great and lots of variety!
6/7
Response from Property: Dear guest, Thank you for taking the time to share your positive feedback about your recent experience at our hotel and recommending us to the Ctrip community!Your wonderful comments have been shared to the team members and they were thrilled you enjoyed your time at the hotel.Thank you again for staying with us and looking forward to having you "Home" again soon.Yours sincerely,Hotel Management Team
Max Sher
Hillside Suite Nanhai Wing
Checked in Jan 2025
Business travelers
9 Reviews
2.5/5
Posted on Feb 16, 2025
They do not have Sauna!!! Ridiculous Here is breakdown: 0-5 - Location: 3.5 (if your meetings around Nanshan and Shekou you’re fine, also have many bars and restaurants nearby, but if have meetings in futian choose different hotel) - Breakfast: 2.0 (really not a good variety of foods) - Rooms: 3.5 (Choose The Wanghai Side, more newer, the Nanhai rooms smells and really old, and you need to take some cart to get there, which is super not convenient. Also choose the room with the view to the sea, otherwise money wasted) - Gym: 3.0 (Bit old, but view is nice) - No Sauna (((((( really pathetic: Big Minus!! (the told me they gave steam rooms, but you need to go to some other side of the building which is also not convenient) - Swimming pools: 4.5 (Nice swimming pools) - Staff: 3.0 (The front desk barely speaks English, okay… okay!!) Conclusion: Looks 5 star, but really not. I would not stay there again. I believe decent 5 stars should have great gym facilities and saunas, and nice breakfast varieties of food. There are better options available.
Response from Property: Dear guest, Thank you for taking the time to share your feedback about your recent experience at our hotel. It is regretted to learn that we failed to provide a stay experience which meet your expectation. Your feedback has been shared with our team concerned immediately and we truly hope that you will give us an opportunity to demonstrate our commitment to Make it Right, please let us know more details and to improve. We sincerely hope to have a chance to restore your confidence with us and make us your home in Shenzhen.Yours sincerely,Hotel Management team
Guest User
King Executive Room City View Wanghai Wing
Checked in Jan 2025
Family
9 Reviews
5.0/5
Outstanding
Posted on Feb 8, 2025
Stayed here many times, always satisfied with service. Good location, nice view, delicious food.
Response from Property: 尊敬的賓客,非常感謝您選擇入住深圳蛇口希爾頓南海酒店並在此分享您的入住體驗,很榮幸得知您在酒店度過了愉快的時光並對酒店的設施及服務感到滿意。酒店位於深圳灣西側,交通便捷,緊鄰港珠澳,休閑娛樂及親子設施豐富,無論休閑還是商務旅客,均可在酒店找到豐富現代的會議空間、舒適怡人的住宿選擇、便捷高效的專業服務、以及眾多精選可口的佳餚。再次感謝您的入住及分享,期待您的再次入住!
Sebaa
Hillside Suite Nanhai Wing
Checked in Dec 2024
Family
23 Reviews
5.0/5
Outstanding
Posted on Feb 13, 2025
Great hotel and service. Never be disappointed from the Hilton hotel. Overall 5 stars nothing more to add. Definitely will stay here again if travel to Shenzhen
Response from Property: 尊敬的賓客,非常感謝您選擇入住深圳蛇口希爾頓南海酒店並在此分享您的入住體驗,很榮幸得知您在酒店度過了愉快的時光並對酒店的設施及服務感到滿意。酒店位於深圳灣西側,交通便捷,緊鄰港珠澳,休閑娛樂及親子設施豐富,無論休閑還是商務旅客,均可在酒店找到豐富現代的會議空間、舒適怡人的住宿選擇、便捷高效的專業服務、以及眾多精選可口的佳餚。再次感謝您的入住及分享,期待您的再次入住!
King Guest Room City View Wanghai Wing
Checked in Dec 2024
Solo travelers
5 Reviews
4.2/5
Very Good
Posted on Jan 26, 2025
The location is great, close to a mountain and plenty of restaurants. The service was really good and they offered me a late checkout which was kind of them. I think the breakfast is okay, a lot of the food didn’t seem to be fresh.
Response from Property: Dear guest, thank you very much for choosing to stay at Hilton Shenzhen Shekou Nanhai and sharing your stay experience here. It is a great honor to know that you had a great time in the hotel and were satisfied with the hotel's facilities and services. The hotel is located on the west side of Shenzhen Bay, with convenient transportation and close to Hong Kong, Zhuhai and Macao. It has abundant leisure and entertainment and parent-child facilities. Whether you are a leisure or business traveler, you can find rich and modern meeting space, comfortable and pleasant accommodation options, convenient and efficient professional services, and a wide selection of delicious dishes in the hotel. Thank you again for your stay and sharing, and look forward to your stay again!
bun
Twin Guest Room City View Wanghai Wing
Checked in Feb 2025
Family
4 Reviews
5.0/5
Outstanding
Posted on Mar 17, 2025
Thanks hotel assistance to change arrival date and very helpful
Response from Property: Dear guest, Thank you for taking the time to share your positive feedback about your recent experience at our hotel and recommending us to the Ctrip community!Your wonderful comments have been shared to the team members and they were thrilled you enjoyed your time at the hotel.Thank you again for staying with us and looking forward to having you "Home" again soon.Yours sincerely,Hotel Management Team
Anonymous User
King One Bedroom Sea View Suite Nanhai Wing
Checked in Dec 2024
Family
3 Reviews
5.0/5
Outstanding
Posted on Jan 4, 2025
What a fantastic journey with family. Papa mama are happy The sea view from our suite is sparkling and extraordinary, of course with sunrise Teochew food restaurant is amazing Staff are friendly
Response from Property: Dear guest, Thank you for taking the time to share your positive feedback about your recent experience at our hotel and recommending us to the Ctrip community!Your wonderful comments have been shared to the team members and they were thrilled you enjoyed your time at the hotel.Thank you again for staying with us and looking forward to having you "Home" again soon.Yours sincerely,Hotel Management Team
Anonymous User
King One Bedroom Sea View Suite Nanhai Wing
Checked in Dec 2024
Solo travelers
31 Reviews
4.2/5
Very Good
Posted on Jan 28, 2025
Good good good Good good good Good good good Good good good Good good good
Response from Property: Dear guest, Thank you for taking the time to share your positive feedback about your recent experience at our hotel and recommending us to the Ctrip community!Your wonderful comments have been shared to the team members and they were thrilled you enjoyed your time at the hotel.Thank you again for staying with us and looking forward to having you "Home" again soon.Yours sincerely,Hotel Management Team
Miss Jc
Twin Guest Room City View Wanghai Wing
Checked in Jan 2025
Solo travelers
28 Reviews
5.0/5
Outstanding
Posted on Feb 15, 2025
All time favourite hotel , location is convenient, stuff is nice
Response from Property: 尊敬的賓客,非常感謝您選擇入住深圳蛇口希爾頓南海酒店並在此分享您的入住體驗,很榮幸得知您在酒店度過了愉快的時光並對酒店的設施及服務感到滿意。酒店位於深圳灣西側,交通便捷,緊鄰港珠澳,休閑娛樂及親子設施豐富,無論休閑還是商務旅客,均可在酒店找到豐富現代的會議空間、舒適怡人的住宿選擇、便捷高效的專業服務、以及眾多精選可口的佳餚。再次感謝您的入住及分享,期待您的再次入住!
Guest User
King Guest Room City View Wanghai Wing
Checked in Nov 2024
Travel with friends
1 Reviews
4.7/5
Amazing
Posted on Dec 15, 2024
Beautiful and clean hotel.  Smooth check in/ out with Aileen, who was very attentive. Breakfast buffet had a great selection from Chinese to international. Great place & great staff.  Hotel is a short walk from sea world and has great sea view rooms.
Response from Property: Dear guest, Thank you for taking the time to share your positive feedback about your recent experience at our hotel and recommending us to the Ctrip community!Your wonderful comments have been shared to the team members and they were thrilled you enjoyed your time at the hotel.Thank you again for staying with us and looking forward to having you "Home" again soon.Yours sincerely,Hotel Management Team
Anthony’s Adventures
King Accessible Room(Naihai Wing)
Checked in Oct 2024
Family
13 Reviews
5.0/5
Outstanding
Posted on Nov 25, 2024
Amazing location! So convenient. *Across the street, 5 minutes from Lamborghini, Shekou Sea World. 海上世界。 **Free Shuttle, 5 minutes from Shekou Cruise Center: To Hong Kong Airport. CATHAY PACIFIC luggage and lounge complete with Checkin onsite at Shekou Cruise Center. ***Hong Kong airport Ferry tickets purchased at Hilton Concierge, all in house.
Response from Property: Dear guest, Thank you for taking the time to share your positive feedback about your recent experience at our hotel and recommending us to the Ctrip community!Your wonderful comments have been shared to the team members and they were thrilled you enjoyed your time at the hotel.Thank you again for staying with us and looking forward to having you "Home" again soon.Yours sincerely,Hotel Management Team
heng ong huat
Twin Deluxe Room Sea View Wanghai Wing
Checked in Sep 2024
Business travelers
7 Reviews
5.0/5
Outstanding
Posted on Nov 24, 2024
Hotel with great scenery.. my 2nd time in this hotel.. never disappointing.. the concierge also give good service.. always willing to help
Response from Property: Dear guest, Thank you for taking the time to share your positive feedback about your recent experience at our hotel and recommending us to the Ctrip community!Your wonderful comments have been shared to the team members and they were thrilled you enjoyed your time at the hotel.Thank you again for staying with us and looking forward to having you "Home" again soon.Yours sincerely,Hotel Management Team
Ageless
Hillside Suite Nanhai Wing
Checked in Sep 2024
Couples
9 Reviews
5.0/5
Outstanding
Posted on Nov 2, 2024
Stayed 2 nights at the hotel and very impressed with the service. Hotel is very convenient, close to the shopping mall and cruise centre. Room was big and clean and the hotel service was great. Levi at the reception realised it was my birthday when we were at the reception and sent up some birthday snacks. A very good stay!
Response from Property: Dear guest, Thank you for taking the time to share your positive feedback about your recent experience at our hotel and recommending us to the Ctrip community!Your wonderful comments have been shared to the team members and they were thrilled you enjoyed your time at the hotel.Thank you again for staying with us and looking forward to having you "Home" again soon.Yours sincerely,Hotel Management Team