Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.1
Amenities8.9
Service9.2
Cleanliness9.3
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All reviews(572)
Positive reviews(560)
Reviews with photos/video(61)
Classy environment(21)
Quiet & comfortable(20)
Easy to get around(17)
Perfect for business trips(11)
Large rooms(11)
Friendly front desk staff(9)
Delicious breakfast(6)
Would stay again(5)
Negative reviews(12)
Denzil Jr.
Superior Elegant Room (2 beds) (No window)
Stay Date Jun 2024
Family
25 Reviews
9.0/10
Great
Posted on Jul 23, 2024
I have had the pleasure of visiting the Hengfeng Haiyue International Hotel not once, but twice with my family, and both times have been truly enjoyable. We particularly loved the night swimming experience, the immaculately clean rooms, the friendly and accommodating staff, and the delicious food options available in the vicinity. Based on our positive experiences, I wholeheartedly recommend this hotel to other friends looking for a wonderful getaway.
Response from Property: Thank you for your support of Heng Xiaoyue. Fortunately, our efforts have satisfied you. We will keep our original aspirations in mind and continue to be a better version of ourselves. We look forward to seeing you again!
Guest User
Superior Elegant Room (Double bed) (No window)
Stay Date Aug 2024
Business travelers
1 Reviews
10.0/10
Outstanding
Posted on Sep 25, 2024
The hotel service is great and the room is very clean. Location is also very convenient.
Response from Property: Heng Xiaoyue has always been very hardworking, very hardworking, just to make every guest satisfied. Thank you very much for your recognition. Each room comes with free welcome fruit and mineral water. Thank you very much for your trust and recognition. Looking forward to our next meeting! Wishing you peace and success!
Yahya Azzam
Superior Elegant Room (Double bed) (No window)
Stay Date Oct 2023
Business travelers
1 Reviews
10.0/10
Outstanding
Posted on Dec 8, 2023
Thanks for everything it will not first time I like every thing people very friendly very polite very kind
Response from Property: Your choice, Yue 'er heart is very happy, your satisfaction, Yue 'er from head to toe is the taste of happiness. Hengxiaoyue is located in the center of Baoan District, adjacent to Ganglong City shopping Center, is the perfect rest place for business trips, tourist holidays, shopping and enjoying food. And Baoan Central Hospital, Xixiang Street Office adjacent, living is very convenient. Come often!
Guest User
Superior Elegant Room (Double bed) (No window)
Stay Date Apr 2024
Business travelers
1 Reviews
9.0/10
Great
Posted on May 5, 2024
I was on a business trip and this hotel has everything I needed for the night. The hotel was clean and the staff was professional. Highly recommended.
Response from Property: Your choice, Yue 'er heart is very happy, your satisfaction, Yue 'er from head to toe is the taste of happiness. Hengxiaoyue is located in the center of Baoan District, adjacent to Ganglong City shopping Center, is the perfect rest place for business trips, tourist holidays, shopping and enjoying food. And Baoan Central Hospital, Xixiang Street Office adjacent, living is very convenient. Come often!
ROCCHI
Superior Elegant Room (Double bed) (No window)
Stay Date Jun 2023
Business travelers
48 Reviews
7.0/10
Posted on Aug 22, 2023
Average. Not bad.
Response from Property: Your choice, Yueer is extremely happy, your satisfaction, Yueer is the taste of happiness from head to toe, we will continue to "perfect" ourselves, we will live up to you, let peace of mind, peace of mind, warmth, comfort, heart to you. I wish you a happy life!
Zaijianshilanxin
Superior Elegant Room (Double bed) (No window)
Stay Date Jan 2023
Business travelers
14 Reviews
8.0/10
Very Good
Posted on Mar 18, 2023
The service was nice. But the hotel is too old.it’s easy to take the taxi to your destination.
Response from Property: Your choice, Yue 'er heart is very happy, your satisfaction, Yue 'er is the taste of happiness from head to toe. Hengxiaoyue is located in the center of Baoan District, adjacent to Ganglong Shopping Center. It is a perfect resting place for business trips, tourist vacations, shopping and food. And Baoan Central Hospital, Xixiang street Office for neighbors, very convenient to live. Come here often!
John Gareth Williams
Superior Elegant Room (2 beds) (No window)
Stay Date Mar 2023
Travel with friends
1 Reviews
10.0/10
Outstanding
Posted on Apr 9, 2023
The staff were very helpful and always smiling
Response from Property: Thank you very much for your favor and affection to our hotel! The pace of progress will never stop, in order to your trust, we will be more unremitting efforts.
Guest User
Superior Elegant Room (Double bed) (No window)
Stay Date Mar 2025
Family
11 Reviews
8.0/10
Very Good
Posted on Apr 20, 2025
This is the first five-star hotel I booked in Shenzhen. Although it is not close to the subway station and you have to walk a distance, it feels good when you enter the hotel. The waiter is very friendly.
Show OriginalGoogle Translated
Response from Property: 您的選擇,悦兒內心無比欣喜,您的滿意,悦兒從頭到腳都是幸福的味道。恆小悦座落於寶安區商圈中心,毗鄰港隆城購物中心,是商務出行,旅遊度假,購物和享受美食之餘的完美休息處。並與寶安中心醫院、西鄉街道辦為鄰,居住非常便利。常來哦!
Koeru
Garden View Room
Stay Date Jan 2025
Business travelers
22 Reviews
10.0/10
Outstanding
Posted on Mar 30, 2025
The hotel is conveniently located, the rooms are large, clean, and the breakfast is rich. It should be noted that there is a charge for mineral water, 25 yuan per bottle. I just took the wrong bottle, haha
Show OriginalGoogle Translated
Response from Property: 非常感謝您對我們酒店如此的青睞和喜愛!前進的腳步永不停歇,為了您的信賴,我們將更加堅持不懈地努力。
關委員
Superior Elegant Room (Double bed) (No window)
Stay Date Nov 2024
Family
8 Reviews
10.0/10
Outstanding
Posted on Dec 23, 2024
The hotel has all the necessary facilities such as billiards, fitness room and swimming pool. My youngest daughter was also lucky enough to enjoy swimming in this hotel during the summer.
Show OriginalGoogle Translated
Response from Property: Time will not be wasted, don’t forget your original intention. Hengxiaoyue will always satisfy you. The sky garden and open-air swimming pool will give you the feeling of being one with nature. The Internet celebrity gym, tennis court, table tennis room and badminton court built by the water allow you to relax both physically and mentally. With complete leisure and sports facilities, you can exercise and meet a better you without leaving the hotel. Looking forward to your next visit and wishing you all the best!
Piaoapiaoa
Deluxe Queen Room
Stay Date Oct 2024
Business travelers
82 Reviews
10.0/10
Outstanding
Posted on Dec 7, 2024
The hotel is very comfortable! There are many places to eat nearby, and it is very convenient to get on the highway! The hotel is very comfortable! There are many places to eat nearby, and it is very convenient to get on the highway! The hotel is very comfortable! There are many places to eat nearby, and it is very convenient to get on the highway!
Show OriginalGoogle Translated
Response from Property: Thank you for choosing us. Heng Xiaoyue has nearly 300 rooms (sets) with more than 10 room types, which can meet various accommodation and reception needs for business, travel, parent-child, honeymoon and wedding banquets. The classical European-style atrium garden has large and small seating areas where guests can take photos and rest. There are 8 elevators in the guest room area, so you are not afraid of peak periods, saving time and convenience. We look forward to your next visit and wish you all the best!
Guest User
Superior Elegant Room (Double bed) (No window)
Stay Date Sep 2024
Booked for others
6 Reviews
10.0/10
Outstanding
Posted on Nov 20, 2024
The room is spacious, quiet, odorless, and clean. The hotel is very large. It took me a long time to find the room. It is also very convenient to shop downstairs. They sell everything. It is good.
Show OriginalGoogle Translated
Response from Property: 感謝您對恆小悦5分的表白,恆小悦很是歡喜,在未來的日子裏,恆小悦會一直讓您滿意不斷。在所有的道別裏,恆小悦還是喜歡和您説明天見!祝您生活處處有温暖。
Pulayadakongsaisangdouying
Garden View Room
Stay Date Feb 2025
Business travelers
3 Reviews
6.7/10
Posted on Apr 9, 2025
I booked it because I saw they had a swimming pool, but when I arrived they said the pool was under renovation and could not be used.
In this case, the hotel booking homepage must state this
It is deceiving consumers
Show OriginalGoogle Translated
Response from Property: Dear guest, we are sorry that your experience at the hotel did not meet your expectations. If you feel unwell, you can dial "8888" from your room phone during your stay. The Guest Service Center will provide you with considerate service 24 hours a day. Or you can contact the hotel's customer service manager at any time to answer your questions. We look forward to your visit next time and giving us a chance to apologize in person. I wish you all the best!
Anonymous User
Superior Elegant Room (Double bed) (No window)
Stay Date Feb 2025
Business travelers
1 Reviews
10.0/10
Outstanding
Posted on Mar 27, 2025
Warm and comfortable, clean and hygienic, the front desk security and restaurant service staff are polite and well-educated.
Show OriginalGoogle Translated
Response from Property: Thank you for your 5-point confession of love for Heng Xiaoyue. Heng Xiaoyue is very happy. In the days to come, Heng Xiaoyue will always satisfy you. Among all the goodbyes, Heng Xiaoyue still likes to say see you tomorrow! I wish you warmth everywhere in your life.
Guest User
Garden View Room
Stay Date Feb 2025
Business travelers
81 Reviews
10.0/10
Outstanding
Posted on Mar 22, 2025
The hotel is nice and in a great location. It is located in New Town Plaza, very close to the airport and very convenient. There is a McDonald's downstairs, which is open 24 hours a day, so it is very convenient to eat. It is a very nice hotel.
Show OriginalGoogle Translated
Response from Property: Thank you for your favor and praise. Heng Xiaoyue is about a 25-minute drive from Shenzhen International Convention and Exhibition Center, and is located on the side of National Highway 107, only 2 kilometers away from the entrance of Beijing-Hong Kong-Macao Expressway. It is convenient to travel back and forth between the exhibition and the exhibition. Located in the center of Baoan District business district, adjacent to Ganglongcheng Shopping Center, it is very convenient for food, accommodation, shopping and entertainment. Looking forward to seeing you again!