Raffles Shenzhen

Opened in 2019
One Shenzhen Bay, 3008 Zhongxin Road, Shenzhen, Guangdong, ChinaShow on map
Opened: 2019 Located in the centre of Shenzhen Bay Super Headquarter Zone, Raffles Shenzhen is an urban oasis that occupies the top floors of the 72-story tower in the prestigious One Shenzhen Bay.Show More

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  • Very Clean4.8
  • Excellent Amenities4.7
  • Excellent Location4.7
  • Excellent Service4.6

4.7/5Outstanding

Great service, Classy environment
96% Recommended
  • Very Clean4.8
  • Excellent Amenities4.7
  • Excellent Location4.7
  • Excellent Service4.6

4.7/5Outstanding

Great service, Classy environment
96% Recommended
  • 26.1km
  • 6.3km
  • 880m
4 places of interest within 1000m
View Map
Wi-Fi in designated areas
Airport pickup service
Restaurant
Café
Bar
Show All Amenities
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room overview picture
Deluxe King Bed city View Room
City view
2 adults
1 king bed
60m²35-45F
Photos and Amenities
room overview picture
Deluxe Twin Beds City View Room
City view
2 adults
2 double beds
60m²35-45F
Photos and Amenities
room overview picture
Deluxe King Bed Sea View Room
Sea view
2 adults
1 king bed
60m²35-45F
Photos and Amenities
room overview picture
Deluxe Twin Bed Sea View Room
Sea view
2 adults
2 double beds
60m²35-45F
Photos and Amenities
room overview picture
Premier King Bed City View Room
2 adults
1 king bed
72m²35-45F
Photos and Amenities
room overview picture
Junior Suite
Landmark view
2 adults
1 king bed
75m²41-45F
Photos and Amenities
room overview picture
Studio Suite - Garden-View
2 adults
1 king bed
72m²35-45F
Photos and Amenities
room overview picture
Raffles Suite
2 adults
1 king bed
159m²35-45F
Photos and Amenities
room overview picture
Ambassador Suite
2 adults
1 king bed
190m²41-42F
Photos and Amenities

Reviews(1295 verified guest reviews)

  • profile picture

    HAIYI

    China

    • Junior Suite
    • Stayed in October 2021
    • Friends
    • 10 Reviews
    5/ 5
    Perfect

    A very satisfying journey~ Thank the hotel butler Xiao Wu for his warm hospitality~ Also upgraded my room Changed my favorite latex pillow~ No dreams all night, sleep very soundly All drinks and food in the small refrigerator are free, and fruits are delivered every day

    Translation provided by Google
    Posted November 10, 2021
    Helpful
    profile picture

    岩沼市丁大全

    China

    • Deluxe King Bed Sea View Room
    • Stayed in November 2021
    • Friends
    • 2 Reviews
    5/ 5
    Perfect

    Excellent check-in experience, thank you for the room recommended by the lady at the front desk. The view is excellent. It is adjacent to Shenzhen Bay and Talent Park. The view is great. The hardware configuration of the room is very good. Star-rated standard, it is definitely worth living in the case of sufficient funds!

    Translation provided by Google
    Posted November 21, 2021
    Helpful
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    Mr Q 5615

    China

    • Studio Suite - Bay-View
    • Stayed in November 2021
    • Couples
    • 5 Reviews
    5/ 5
    Perfect

    Booked a hotel proposal, the butler specially cooperated and helped with the arrangement, delivered fruits and red wine, and also delivered souvenirs after leaving the hotel. Very good experience. Special mention is made of the butler Xiao Yu, Xiao Song and Sharro! ! ! Attentive service!

    Translation provided by Google
    Posted November 29, 2021
    Helpful
    profile picture

    MINGSHI

    China

    • Premier King Bed Sea View Room
    • Stayed in November 2021
    • Couples
    • 2 Reviews
    5/ 5
    Perfect

    It is worthy of the hotel in Shenzhen Bay, with high-end and comfortable facilities, invincible scenery, and the housekeeper Xiao Yu is particularly good. This time I came to arrange the proposal, follow up and communicate before and after, help with the arrangement and send red wine 🥰

    Translation provided by Google
    Posted November 28, 2021
    Helpful
    profile picture

    QI

    China

    • Deluxe Twin Bed Sea View Room
    • Stayed in November 2021
    • Families
    • 2 Reviews
    5/ 5
    Perfect

    For my daughter’s birthday, I chose the Black Pearl Restaurant Yun Jing in Raffles Hotel. I also want to stay for one night to experience the five-star hotel I’ve heard of. I booked a deluxe sea-view twin room. The whole environment of the hotel is still very good. The picture is the scenery outside the window I took. However, the corridors of the hotel are narrower than the InterContinental Hotels I often go to, and the facilities in the rooms are generally good. It's just that the tea bar needs to open the door, which is a bit inconvenient. The best thing about Raffles is the service, whether it is the check-in lobby staff, the waiter in the restaurant, and the concierge staff are very good and enthusiastic. The tone of communication with guests also feels very polite. Especially Renekton, the young man who helped us deliver the luggage to the car after the checkout, was very warm and thoughtful. Will come again next time.

    Translation provided by Google
    Posted November 6, 2021
    Helpful (1)
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Hotel Policy

Check-in and Check-out
Check-in from 15:00Check-out before 12:00
Children and Extra Beds
Children are welcome at this hotel.

Need to Know

Important
During the epidemic prevention period, if the travel code is marked with an asterisk, the nucleic acid test certificate within 48 hours shall be provided. If you have been abroad within 14 days and need centralized isolation, please confirm the reception policy with the hotel before placing an order, so as not to affect your stay.

Hotel Description

  • Opened: 2019
  • Renovated: 2019
  • Number of Rooms: 168
Located in the centre of Shenzhen Bay Super Headquarter Zone, Raffles Shenzhen is an urban oasis that occupies the top floors of the 72-story tower in the prestigious One Shenzhen Bay. Continuing a 134-year tradition, the legendary Raffles Butlers bring graceful and personalized service. 168 luxuriously guest rooms and suites start from 60 square meters, featuring stunning views of Shenzhen Bay and Hong Kong. Raffles Shenzhen offers outstanding levels of gastronomy from around the world in the hotel’s six signature restaurants and bars, each complemented by spectacular views and natural day light environments. Indulge in over 1,500 square meters of spa and wellness facilities including state-of-the-art fitness centre with Technogym equipment and indoor swimming pool, where natural day-light brings you closer to nature.

Services & Amenities

  • Restaurant
  • Bar
  • Gym
  • Spa
  • Indoor swimming pool
  • Multi-function room
  • Wedding service
Transportation Services
  • Drop-off Service (Airport)(Additional fee)
    Fees, Service Hours, and Booking Info
  • Airport pickup service(Additional fee)
    Fees, Service Hours, and Booking Info
  • Pickup service (bus/train station)(Additional fee)
    Fees, Service Hours, and Booking Info
  • Drop-off Service (Bus/Train Station)(Additional fee)
    Fees, Service Hours, and Booking Info
Activities
  • Indoor swimming poolFree
  • Heated pool
Health & Wellness
  • Gym
  • Private trainer
  • Fitness classes
  • Yoga classes
  • Foot massage
  • Spa
  • Massage
  • Facials
  • Manicures
  • Body treatments
Front Desk Services
  • Bellhops
  • Luggage storageFree
  • Front desk safe
  • Duty manager (24 hours)
  • Taxi booking
  • Concierge service
  • Attraction ticket service
  • Wake-up call
  • Credit cards accepted
  • Express check-in/check-out
  • Front desk (24 hours)
  • Door attendant
  • Tourist map
  • Postal service
  • Pay once for all purchases at check-out
  • Private check-in/check-out
Cleaning Services
  • Ironing service
  • Laundry service
Food & Drink
  • Restaurant
  • Café
  • Room service
  • Bar
Other
  • Butler service
  • Multilingual staff
  • Wedding service
  • Dry cleaning
  • Security staff
Public Area
  • Wi-Fi in designated areasFree
  • Lobby seating area
Business Services
  • Multimedia system
  • Multi-function room
General
  • Elevator
  • Lobby bar
  • Audio system & speakers
  • Accessible rooms
  • Newspaper in lobby
  • Non-smoking public areas
  • All rooms non-smoking
  • Non-smoking floor
  • CCTV in public areas
  • Security alarm
  • Fire alarm
  • Fire extinguisher
  • Smoke alarm
Kid's Facilities
  • Kids’ toothbrush
  • Kids’ bathrobes
  • Kids’ slippers

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