Raffles Shenzhen
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Raffles Shenzhen

Discover Raffles Shenzhen, an 5-star stay in Shenzhen. With a score of 9.4/10 based on 2273 reviews, it offers an outstanding blend of quality and value, with prices starting from US$363.

Check-In & Check-Out

From 15:00 until 12:00

Nearby Attractions

Shenzhen Talent Park: 0.74 km away

Shenzhen Bay Culture Square: 0.72 km away

Shenzhen Huarun Building Art Center: 1.09 km away

Amenity Highlights

Pets policy: Pets are not allowed.

Breakfast style: Western,Chinese,Vegetarian

Food & Drink: Room service, Cafe, Restaurant, Convenience store/kiosk, Bar, Lobby bar

Raffles Shenzhen

No. 2 of Luxury Hotels in Guangdong
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We Price Match
China travel essentials
Scenic nightscapes
Picture-perfect
Acclaimed dining options
Ideal location
Oceanview room
+5 more
Amenities
All amenities
Property Description
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Excellent experience, hotel staff is nice and room is clean.
Surroundings
Metro: Talent Park
(720m)
Metro: Dengliang
(770m)
Airport: Shenzhen Bao'an International Airport
(22.4 km)
Train: Futian Railway Station
(14.8 km)
Train: Shenzhenbei Railway Station
(20.3 km)
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6

Premier Studio Sea View

1 King bed
72m² | Floor: 35-38
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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7

Raffles Suite

1 King bed
159m² | Floor: 35-45
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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7

Metropolitan Suite City View

1 King bed
75m² | Floor: 41-45
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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8

STRESSLESS Nordic Comfort Space - Deluxe Sea-View Double Bed Room

1 King bed
60m² | Floor: 45
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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5

Metropolitan Suite City View Twin - Nanshan Skyline View

2 Double bed
75m² | Floor: 45
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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7

Mi Jing Healing Journey - Deluxe Sea-View Double Bed Room

1 King bed
60m² | Floor: 35-45
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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15

Fantasy Little Prince Family Room - Sunset View of Nanshan

1 King bed and 1 Bunk bed
60m² | Floor: 40
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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8

Zhen Meng Shi Ke Theme Sea-View Double Bed Room - Shenzhen Bay Panoramic Sea View

1 King bed
60m² | Floor: 35
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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6

Deluxe Twin City View

2 Double bed
60m² | Floor: 35-39
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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7

Deluxe King City View

1 King bed
60m² | Floor: 35-45
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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8

Bay-Shore Presidential Suite

Bedroom 1:1 King bed ● Bedroom 2:1 King bed
261m² | Floor: 43
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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8

One Shenzhen Bay Suite

1 King bed
190m² | Floor: 41-42
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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5

Metropolitan Studio Bay View

1 King bed
72m² | Floor: 37-39
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
7

Deluxe King Sea View

1 King bed
60m² | Floor: 35-45
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
7

Deluxe Twin Sea View

2 Double bed
60m² | Floor: 35-39
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
6

Premier Studio Bay View

1 King bed
72m² | Floor: 35-45
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
15

Metropolitan Suite Sunset View

1 King bed
159m² | Floor: 41
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
6

Metropolitan Suite Sea View

1 King bed
75m² | Floor: 41-45
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
10

Sky - Line Presidential Suite

Bedroom 1:1 King bed ● Bedroom 2:1 King bed
434m² | Floor: 45
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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6

Yunduan Cute Parent-Child Theme Twin Room

2 Double bed
60m² | Floor: 36-37
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
11

STRESSLESS Nordic Comfort Space - Raffles Panoramic Suite

1 King bed
159m² | Floor: 45
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
6

Premier Room City And Sea View

1 King bed
72m² | Floor: 35-42
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Hide Room Types

80 guests in a row gave their stay a positive rating.This property hasn't received any negative reviews in the past 1 month.
Average for similar properties in Shenzhen
Y‍u‍e‍m‍i‍n‍g‍z‍h‍i‍y‍u‍n‍q‍i‍a‍n
May 5, 2026
I stayed in the only suite with a Hästens bed, and the room environment was incredibly comfortable, spacious, and luxuriously decorated. The 'world's best mattress' lived up to its reputation – it was just the right balance of soft and firm, and I slept wonderfully. The hotel's location is very close to the newly opened MixC shopping mall. The service was also excellent, with a great attitude. Our butler team, Echo Qian, Kathryn, Maddy, and Riley, responded to messages promptly. I highly recommend the lunch tea set at the 70th-floor Chinese restaurant; it offers fantastic value for money, and the ingredients and taste are superb! I'll definitely stay here again next time I'm in Shenzhen.
Original TextTranslation provided by Google
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
May 6, 2026
The butler team, especially Echo Qian and Kathryn Maddy, provided incredibly thoughtful service, including preparing welcome amenities, proactively connecting on WeChat to understand my itinerary, and arranging a high-floor room. On the downside: the housekeeping scheduling during holidays was a bit poor. I've stayed at Mandarin Oriental Shenzhen during Chinese New Year and Andaz during National Day, and only at Raffles during the May Day holiday did I have to wait past 3 PM for check-in.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 5, 2026
The room was satisfactory, but what truly stood out was the hotel's service quality. The handwritten birthday card prepared by the butler was incredibly heartwarming, showing an amazing attention to detail! The mini-bar was well-stocked with a thoughtful selection of snacks and drinks. The hotel staff provided attentive and professional service throughout my stay. Overall, this was an excellent experience. The hotel's location has a great ambiance, perfect for resting and recharging. The view downstairs is like a signature postcard of the city.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 5, 2026
The service was excellent; they even escorted us directly to our room. The environment was very clean and tidy, and being right by the sea, the ocean view was stunning. However, for someone like me who grew up by the ocean, I personally find cityscapes more beautiful.
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S‍e‍b‍a‍s‍t‍i‍a‍n‍X
May 4, 2026
It was an unforgettable experience staying at Raffles Shenzhen. The hotel offers truly unbeatable panoramic views that took our breath away every single day. We want to give a huge thank you to Front Office Manager Mr. Lu and his outstanding team, as well as our wonderful butler Nora, for their exceptional service and personal touches that made it the most magical day for our child and visiting grandparents. The entire staff went above and beyond to ensure everything was perfect. We highly recommend Raffles Shenzhen — it’s the perfect blend of luxury, breathtaking scenery, and heartfelt hospitality!
A‍a‍a‍D‍i‍D‍a
May 3, 2026
Shenzhen Bay Cloud Treasure Hotel💫 High-altitude views directly facing Shenzhen Bay, with the city skyline laid out before you. The room layout is elegant and upscale, the bedding is incredibly soft and comfortable for sleeping, and the toiletries are high-quality. The butler service is meticulous and thoughtful; Nora, Kathryn, Qian, Annie, Naomi, Singer, Vava, Camilla, Shirley, and Reily from the team are always on call for any needs. It's quiet and private, away from the city's hustle and bustle, perfect for relaxing and unwinding~
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 3, 2026
Raffles Shenzhen truly exceeded my expectations! ✨ It boasts breathtaking views of Shenzhen Bay, and the high-rise lobby, infinity pool, and廊 bar are all incredibly photogenic. The rooms are spacious and comfortable, and our butler, Nora, provided thoughtful and attentive service. The entire team, including Kathryn, Qian, Annie, Naomi, Singer, Vava, Camilla, and Shirley, were incredibly dedicated. The dining was exquisite, and the overall ambiance was simply phenomenal. This is, without a doubt, the pinnacle of luxury hotels in Shenzhen!
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 9, 2026
The room was spotless and the view was fantastic! The best part was that any food deliveries to the room were automatically brought up by staff. It's so convenient not having to constantly call the front desk at a hotel of this caliber. Raffles is my only choice when I'm in Shenzhen, truly a top-tier hotel in China! Special shout-out to Howard and Annie for their amazing service, they really went above and beyond!
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 6, 2026
The service was good, and the environment was nice too. But it's strange because even though everything was fine, I still felt like something was missing. Perhaps it was too conventional, lacking a bit of character or a lived-in feel.
Original TextTranslation provided by Google

Services & Amenities

瑞廊 RUI Lounge
Open for: Brunch, Lunch, Afternoon tea, Dinner
Business hours: [Mon - Sun] 10:00-21:30
云璟
Cuisine: Cantonese
Open for: Brunch, Lunch, Dinner
Business hours: [Mon - Sun] 11:30-14:30, 17:30-22:00
西点Patisserie
Open for: Breakfast, Brunch, Lunch
Business hours: [Mon - Sun] 08:00-20:00
此间日本餐厅 Kokoni
Cuisine: Japanese
Open for: Brunch, Lunch, Dinner
Business hours: [Mon - Sun] 11:30-14:00, 17:30-22:00
星空坊Sky Cafe
Open for: Breakfast, Lunch, Dinner
Business hours: [Mon - Sun] 06:30-10:30, 12:00-14:30, 18:00-22:00
长廊酒吧 Long Bar
Open for: Lunch, Afternoon tea
Business hours: [Mon - Thurs,Sun] 14:00-01:00 the next day,[Fri - Sat] 14:00-02:00 the next day

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from all countries/regions are welcome at this property

Child policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 1 year old and under
Extra crib: Free

Breakfast
CuisineWestern, Chinese, Vegetarian
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
AgeFee
Children 5 years old and under
Free
Children 6–12 years old
CNY 149.00 (approx. US$21.87) per person
Children 13–17 years old
CNY 298.00 (approx. US$43.74) per person
Adult
Buffet:CNY 298.00 (approx. US$43.74) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is CNY 2,000.00 (approx. US$293.57) per night.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

Local hotel name: 深圳鹏瑞莱佛士酒店
  • Opened: 2019
  • Renovated: 2019
  • Number of Rooms: 168
Phone:+86-755-86668666
Located in the centre of Shenzhen Bay Super Headquarter Zone, Raffles Shenzhen is an urban oasis that occupies the top floors of the 72-story tower in the prestigious One Shenzhen Bay.
Continuing a 134-year tradition, the legendary Raffles Butlers bring graceful and personalized service. 168 luxuriously guest rooms and suites start from 60 square meters, featuring stunning views of Shenzhen Bay and Hong Kong. Raffles Shenzhen offers outstanding levels of gastronomy from around the world in the hotel’s six signature restaurants and bars, each complemented by spectacular views and natural day light environments. Indulge in over 1,500 square meters of spa and wellness facilities including state-of-the-art fitness centre with Technogym equipment and indoor swimming pool, where natural day-light brings you closer to nature.

You might be wondering

What are the check-in and check-out times at Raffles Shenzhen?

Check-in time at Raffles Shenzhen starts at 15:00, and check-out time is by 12:00.

Does Raffles Shenzhen have a pool?

Yes, Raffles Shenzhen has a swimming pool for guests.

Are pets allowed at Raffles Shenzhen?

No, pets are not allowed at Raffles Shenzhen.

Does Raffles Shenzhen serve breakfast?

Yes, Raffles Shenzhen serves breakfast for guests. Breakfast options include Western, Chinese, Vegetarian style.

How much does it cost to stay at Raffles Shenzhen?

Room prices at Raffles Shenzhen vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

How to get to Raffles Shenzhen from the nearest airport?

The nearest airport is Shenzhen Bao'an International Airport, located about 1 hour 3 mins from hotel by car (22.4 km) away.

What’s the cancellation policy at Raffles Shenzhen?

The cancellation policy at Raffles Shenzhen depends on your room type and booking terms.

Does Raffles Shenzhen offer airport transfers?

Yes, Raffles Shenzhen offers Airport pick-up service, Airport drop-off service for guests. We recommend contact ahead to confirm availability and pricing.

About This Property

Nearest AirportShenzhen Intl. Airport
Distance to Airport22.44KM
Nearest Train StationFutian Railway Station
Distance to Train Station14.8KM
Nearest Subway StationTalent Park
Distance to Subway Station0.72KM
Average Price FromUSD1900
Hotel Star Rating5