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Huangyuxuan Hotel (Fumin Subway Station of Shenzhen Convention and Exhibition Center) Guest Reviews
4.3/5
2030 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.3
Amenities4.2
Service4.4
Cleanliness4.3
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All reviews(2030)
Positive reviews(1934)
Reviews with photos/video(492)
Easy to get around(213)
Friendly front desk staff(147)
Close to metro(134)
Delicious breakfast(63)
Convenient parking(37)
Strange smell in room(36)
Stayed multiple times(26)
Delicious buffet(9)
Negative reviews(96)
XUXIAOYAN
Deluxe Ai Smart Double Bed Room (Hotel Provides Self-Service Laundry)
Checked in Jun 2024
Travel with friends
3 Reviews
5.0/5
Outstanding
Posted on Jun 21, 2024
The hotel facilities are very new, the service attitude is very good, the environment is very sanitary and clean, it is worth recommending
Response from Property: 尊敬的賓客:您好! 非常感謝您選擇皇御軒酒店以及非常分享您的入住體驗。非常感謝您對我們酒店的認可。皇御軒酒店在福田CBD中心區,臨近深圳會展中心與福田口岸,購物公園和市民中心都在兩公里範圍內,水圍村步行街與皇崗村美食都在我們旁邊,吃喝玩樂都非常方便,非常歡迎您無論商務出差或是旅行再次選擇我們酒店! 真誠期待您的再次光臨!
Tracy A Pool
Standard Double Bed Room (Hotel Provides Self-Service Laundry)
Checked in Jul 2024
Solo travelers
10 Reviews
2.5/5
Posted on Jul 10, 2024
A bit outdated, mold, the carpet needs to be pulled up. The bed was ok and the location.
Response from Property: 您好!感謝您選擇皇御軒酒店並點評,如您在入住期間內發現房間存在任何問題,您可以通知前台工作人員,我們都會第一時間幫您解決。再次感謝您對酒店的支持,希望能再次預訂本酒店,給我們一個機會致歉, 我們將繼續努力, 為您提供更加舒適温馨的入住體驗。 期待着您的再次光臨和惠顧!
It’s Me Anto
Romantic Themed Room With Round Bed (Air Purifier) (Hotel Provides Self-Service Laundry)
Checked in Oct 2023
Couples
15 Reviews
4.7/5
Amazing
Posted on Oct 20, 2023
Unfortunately the reception doesn’t speak any English at all, all the rest was good. Great location next to an entrance to the metro station and the breakfast was great too.
Response from Property: Dear guests: Hello! Thank you for choosing Huang Yuxuan Hotel and commenting. We are deeply sorry that we could not receive your 5-star praise. Your valuable opinions are very important to us. We will inform the relevant departments of your opinions to improve service quality. Thank you again for your support of the hotel. If you come here next time, I hope to book this hotel again and give us a chance to apologize. We will continue to work hard to provide you with a more comfortable and warm stay experience. Looking forward to your visit and patronage again!
step king
Deluxe Ai Smart Double Bed Room With Modern Bathtub (Hotel Provides Self-Service Laundry)
Checked in Sep 2023
Business travelers
41 Reviews
4.7/5
Amazing
Posted on Sep 4, 2023
Pros: Cleanliness is one of the best I ever stayed in the few hotels in Shenzhen, automated lights curtains, very nice bed and pillow and location is good, MRT is just 2mins walk away.
Cons: not much sound proofing, can heard door open and close bang at night, phone usb charging point provided so better to bring own cable. Breakfast limited choice and simple and no ear cotton bud.
Overall: I’m not a light sleeper and not particular about breakfast so I will stay here again, most important is cleanliness.
Response from Property: Dear guests: Hello! Thank you very much for your visit, and also sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our unshirkable responsibility to provide guests with a wonderful stay experience. It is our unshirkable responsibility to receive your praise. We are deeply honored, but we are very sorry that we could not receive your 5-star praise. We will work harder to provide you with more perfect services. We look forward to your next visit and wish you a happy life!
P P
Superior Double Bed Room (Hotel Provides Self-Service Laundry)
Checked in Oct 2023
Other
6 Reviews
4.2/5
Very Good
Posted on Oct 7, 2023
The location is convenient and within close proximity to MRT. The room is reasonably good value. Bearing in mind the walls are thin. There’s not much sound proofing. I could hear activities from next door. There was faint smell lingering in the room from cigarettes.
Response from Property: Dear guests: Hello! Thank you for choosing Huang Yuxuan Hotel and commenting. We are deeply sorry that we could not receive your 5-star praise. Your valuable opinions are very important to us. We will inform the relevant departments of your opinions to improve service quality. Thank you again for your support of the hotel. If you come here next time, I hope to book this hotel again and give us a chance to apologize. We will continue to work hard to provide you with a more comfortable and warm stay experience. Looking forward to your visit and patronage again!
Destiny CHANNEL
Fashionable Themed Room (No window)
Checked in Apr 2024
Solo travelers
18 Reviews
5.0/5
Outstanding
Posted on Apr 17, 2024
Clean with good service and not too expensive.
Response from Property: Hello! By chance, we met you. By chance, you chose us. There are too many choices in life. Every choice you make is a kind of fate. Thank you for your thoughtfulness. , your care will surely gain a lifetime of warmth. Looking forward to seeing you again
Justlawesome
Deluxe Ai Smart Double Bed Room With Trendy Bathtub (Hotel Provides Self-Service Laundry)
Checked in Mar 2023
Solo travelers
17 Reviews
5.0/5
Outstanding
Posted on Apr 14, 2023
Very modern and AI hotel!!! Front desk is really helpful and fast check in!!! If you have ordered food from outside, the robot will deliver the food once it arrives the hotel!!! Highly recommended if you’re staying for a night or 2!!!
Response from Property: Dear guests: Thank you very much for choosing Huangyuxuan Hotel and giving us a very good evaluation. I am so happy to be recognized by you. All the hotel staff and robots will serve you 24 hours a day. Welcome to come again!
Guest User
Deluxe Business Room (Hotel Provides Self-Service Laundry)
Checked in Jul 2023
Other
1 Reviews
4.2/5
Very Good
Posted on Jul 9, 2023
Good location and near to the mtr station
But on the website
It didn't mention which exit
It should mention the exit G
Response from Property: 尊敬的賓客: 您好! 感謝您選住皇御軒酒店,酒店周圍有5個臨近的地鐵口,最近的是福民地鐵站F出口,出門就是馬路,打車出行也是很方便的,去會展中心商圈一個站,再次感謝親的支持, 我們會延續一如既往的好品質和更加完善的服務, 來謝謝您的支持與厚愛, 期待您的再次光臨, 祝您開心的度過每一天!
Guest User
Romantic Themed Room With Round Bed (Air Purifier) (Hotel Provides Self-Service Laundry)
Checked in Aug 2023
Other
17 Reviews
5.0/5
Outstanding
Posted on Aug 10, 2023
good good good good good good good good good good good good good good good