Star Hotel

Star Hotel Reviews

Star Hotel

3-5F, Huishang Center Mall, Jiahui New Town, No. 3027, Shennan Middle Road, Funan Community, Futian Street, Futian District, Shenzhen, Guangdong, ChinaView Hotel Details
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Star Hotel Guest Reviews

4.6/5
Very Good
6938 Reviews
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.6
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All reviews(6938)
Positive reviews(6765)
Reviews with photos/video(652)
Classy environment(310)
Easy to get around(288)
Friendly front desk staff(219)
Delicious breakfast(121)
Close to metro(91)
Perfect for business trips(67)
Stayed multiple times(53)
Excellent afternoon tea(45)
Negative reviews(173)
bwssttbbb
Duplex Queen Room
Checked in Sep 2024
Family
17 Reviews
3.5/5
Posted on Dec 4, 2024
The stay of this hotel was quite nice The staff are friendly and helpful The hotel offered a free afternoon snack set. But the room was not cleaned enough There was a strong bad smell coming from the washroom that affected to stay and sleep So, we had to ask the reception help to change the room. Finally in the new room, no any bad smell anymore. But, there was a cigarette left behind the room door.
Response from Property: Dear guest: Hello, thank you for staying at Xingchen Hotel. I didn't receive your five-star review, and Xiaochen is still a little disappointed. There are still areas where we couldn't do it well. If you have any problems with the room during your stay, please contact the front desk as soon as possible. The hotel front desk is available 24 hours a day to assist you. Thank you for your feedback. We will strengthen the training of our employees' service awareness, hygiene quality supervision and management, to ensure that such problems will not occur again during your next stay. Looking forward to your next choice, Xiaochen will always be here waiting for you.
Marie F. T
Multi-level Superior Queen Room
Checked in Nov 2024
Couples
5 Reviews
4.5/5
Great
Posted on Dec 16, 2024
Great hotel at a prime location. Easy to access.
Response from Property: Dear guest, hello! Thank you for your support and encouragement of our hotel. The hotel is located at No. 3027 Shennan Middle Road, Jiahui Square, Futian District, Shenzhen, in a bustling area near Huaqiangbei and the Convention and Exhibition Center. The hotel can be reached within 500 meters from Exit C of Huaqiang Road on Metro Line 1, making transportation very convenient. Thank you also for taking detailed photos for our hotel, which is a free promotion for Xingchen Hotel! Sincerely looking forward to your next stay.
Peace.ene
Multi-level Deluxe Queen Room
Checked in Nov 2024
Couples
2 Reviews
5.0/5
Outstanding
Posted on Dec 22, 2024
Room was clean and reception was helpful. Easy to find.
Response from Property: 尊敬的賓客，您好！感謝您對本酒店的支持與鼓勵，酒店位於深圳市福田區深南中路3027號嘉滙廣場，地處繁華地段，臨近華強北，會展中心。距離地鐵站1號線華強路C出口500米即能到達酒店，交通十分方便，出行香港也非常方便哦，距離各個口岸僅3公里左右，酒店還配備自助洗衣房及健身房，限時提供免費下午茶、免費美式咖啡哦，酒店公區還有很多個網紅拍照打卡點，期待您再次打卡體驗哦。祝： 工作順利， 天天開心~ O（∩_∩）O~
Pawa524
Duplex Queen Room
Checked in Sep 2024
Business travelers
8 Reviews
5.0/5
Outstanding
Posted on Oct 19, 2024
Very clean and tidy room. Friendly front desk staffs.
Response from Property: 尊敬的賓客，您好！感謝您對本酒店的支持與鼓勵，酒店位於深圳市福田區深南中路3027號嘉滙廣場，地處繁華地段，臨近華強北，會展中心。距離地鐵站1號線華強路C出口500米即能到達酒店，交通十分方便，出行香港也非常方便哦，距離各個口岸僅3公里左右，酒店還配備自助洗衣房及健身房，限時提供免費下午茶、免費美式咖啡哦，酒店公區還有很多個網紅拍照打卡點，期待您再次打卡體驗哦。祝： 工作順利， 天天開心~ O（∩_∩）O~
Jianchi
Elegant Mini Room With Fresh Air System
Checked in Nov 2024
Solo travelers
27 Reviews
4.0/5
Very Good
Posted on Dec 6, 2024
Overal service Above average
Response from Property: Dear guest: Hello! Thank you for your support of Xingchen Hotel. Your satisfaction is the driving force behind the hotel's progress. We look forward to your visit again and will serve you wholeheartedly. Wishing you smooth work and a good mood every day. O (∩_ ∩) O~
Constancia Urrutia
Elegant Mini Room With Fresh Air System
Checked in May 2023
Solo travelers
13 Reviews
5.0/5
Outstanding
Posted on Jun 26, 2023
The hotel is inside a mall, the name in chinese is different than in english, so you must ask around because you won't find the "Star" name outside. There is a 7/11 , McDonalds, KFC & Starbucks next to it. Also a big commercial area 2 blocks away. Metro is walking distance. My room was clean and comfortable.
Response from Property: 尊敬的賓客，您好！世界那麼大，能相遇已不易；酒店那麼多，能選擇我們，實在是榮幸。感謝您的垂注，願一路與您相伴，期待您的下次光臨！祝您生活愉快~
Guest User
Elegant Mini Room With Fresh Air System
Checked in Sep 2024
Business travelers
21 Reviews
5.0/5
Outstanding
Posted on Oct 16, 2024
双人精致下午茶:👌 设施：OK 卫生：👌 环境：👌 服务：👌
Response from Property: 尊敬的賓客，您好！感謝您對本酒店的支持與鼓勵，酒店位於深圳市福田區深南中路3027號嘉滙廣場，地處繁華地段，臨近華強北，會展中心。距離地鐵站1號線華強路C出口500米即能到達酒店，交通十分方便，出行香港也非常方便哦，距離各個口岸僅3公里左右，酒店還配備自助洗衣房及健身房，限時提供免費下午茶、免費美式咖啡哦，酒店公區還有很多個網紅拍照打卡點，期待您再次打卡體驗哦。祝： 工作順利， 天天開心~ O（∩_∩）O~
Solo Treveller
Elegant Mini Room With Fresh Air System
Checked in Apr 2023
Other
22 Reviews
4.0/5
Very Good
Posted on Jun 1, 2023
A new budget hotel which is close to Metro subway system. The mini-suite room is small with space suitable for one but would be too crowded for two. However, the room is very clean with very clean towels, good air conditioner, and great shower. The price is excellent.
6/8
Response from Property: Dear guests: Hello! Thank you for your strong support to Star Hotel. Your satisfaction is the driving force for the hotel to move forward. Needless to say, just come here often! I wish: smooth work, good mood every day O(∩_∩)O~
mrsuper
Multi-level Superior Queen Room
Checked in May 2023
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Jul 26, 2023
very nice experience and service ,I will go back here when I travel here again .
Response from Property: 尊敬的賓客，您好！感謝您對我們酒店的五星好評。快樂的方式有很多種，最直接的就是見到你。期待您再次入住！祝您生活愉快~
ValentinaC.
Elegant Mini Room With Fresh Air System
Checked in Mar 2023
Couples
2 Reviews
5.0/5
Outstanding
Posted on May 1, 2023
The room is small but comfortable, the bathrooms are spacious and the whole facilities are very modern and clean. Would recommend!
Response from Property: 尊敬的賓客： 您好！ 感謝您 5 分的點評哦！ 每個城市總會有讓人惦念的理由， 每個季節都有我們難捨的景色，每個酒店都有他們甜美而有温馨的回憶，我們近期也將推出提供限量免費下午茶，希望您有機會下次來入住時品嚐，星辰酒店會是您回憶裏最温馨最獨特的那個！常回星辰酒店看看哦， 祝： 工作順利， 天天好心情 O（∩_∩）O~
Guest User
Duplex Queen Room
Checked in Dec 2024
Couples
1 Reviews
5.0/5
Outstanding
Posted on Jan 19, 2025
staff was nice
Response from Property: 尊敬的賓客，您好！感謝您對本酒店的支持與鼓勵，酒店位於深圳市福田區深南中路3027號嘉滙廣場，地處繁華地段，臨近華強北，會展中心。距離地鐵站1號線華強路C出口500米即能到達酒店，交通十分方便，出行香港也非常方便哦，距離各個口岸僅3公里左右，酒店還配備自助洗衣房及健身房，限時提供免費下午茶、免費美式咖啡哦，酒店公區還有很多個網紅拍照打卡點，期待您再次打卡體驗哦。祝： 工作順利， 天天開心~ O（∩_∩）O~
Guest User
Elegant Mini Room With Fresh Air System
Checked in Sep 2024
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Oct 25, 2024
Verd Good. Good!
Response from Property: 尊敬的賓客，您好！感謝您對本酒店的支持與鼓勵，酒店位於深圳市福田區深南中路3027號嘉滙廣場，地處繁華地段，臨近華強北，會展中心。距離地鐵站1號線華強路C出口500米即能到達酒店，交通十分方便，出行香港也非常方便哦，距離各個口岸僅3公里左右，酒店還配備自助洗衣房及健身房，限時提供免費下午茶、免費美式咖啡哦，酒店公區還有很多個網紅拍照打卡點，期待您再次打卡體驗哦。祝： 工作順利， 天天開心~ O（∩_∩）O~
Guest User
Duplex Queen Room
Checked in Nov 2024
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Dec 29, 2024
Good good good
Response from Property: 尊敬的賓客，您好！感謝您對本酒店的支持與鼓勵，酒店位於深圳市福田區深南中路3027號嘉滙廣場，地處繁華地段，臨近華強北，會展中心。距離地鐵站1號線華強路C出口500米即能到達酒店，交通十分方便，出行香港也非常方便哦，距離各個口岸僅3公里左右，酒店還配備自助洗衣房及健身房，限時提供免費下午茶、免費美式咖啡哦，酒店公區還有很多個網紅拍照打卡點，期待您再次打卡體驗哦。祝： 工作順利， 天天開心~ O（∩_∩）O~
longing26197
Elegant Mini Room With Fresh Air System
Checked in Nov 2024
Business travelers
80 Reviews
5.0/5
Outstanding
Posted on Dec 29, 2024
Good good 👍👍
Response from Property: 尊敬的賓客，您好！感謝您對本酒店的支持與鼓勵，酒店位於深圳市福田區深南中路3027號嘉滙廣場，地處繁華地段，臨近華強北，會展中心。距離地鐵站1號線華強路C出口500米即能到達酒店，交通十分方便，出行香港也非常方便哦，距離各個口岸僅3公里左右，酒店還配備自助洗衣房及健身房，限時提供免費下午茶、免費美式咖啡哦，酒店公區還有很多個網紅拍照打卡點，期待您再次打卡體驗哦。祝： 工作順利， 天天開心~ O（∩_∩）O~
Guest User
Multi-level Superior Queen Room
Checked in May 2023
Solo travelers
117 Reviews
3.0/5
Posted on Jun 10, 2023
The loft level is too short and it is so easy to bump your head. No window, internet reception is not good. The location is good and relatively new and clean.
Response from Property: 尊敬的賓客：您好，感謝您選擇我們酒店， 我們萬分榮幸能為您服務，酒店準備了多種不同佈局的房型以供不同客人選擇， 希望我們真誠的服務能夠帶給您更愜意的體驗， 酒店全體員工衷心期待您的再次光臨！