To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.3
Amenities4.2
Service4.3
Cleanliness4.3
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All reviews(337)
Positive reviews(297)
Reviews with photos/video(50)
Classy environment(40)
Strange smell in room(15)
Many dining options(8)
Would stay again(6)
Convenient public transportation(6)
Convenient for shopping(6)
Friendly front desk staff(5)
Close to metro(5)
Negative reviews(40)
SiuMing
Garden Hotel Suite
Checked in Jun 2023
Solo travelers
10 Reviews
5.0/5
Outstanding
Posted on Jun 4, 2023
decent place to stay over night
Anonymous User
Spring Sunshine Exquisite Double Bed Room
Checked in Jul 2024
Business travelers
6 Reviews
1.7/5
Posted on Jul 8, 2024
The guest room was not cleaned at all
There was water on the floor, a used toothbrush on the sink, and used rubber bands and hair on the sofa. It was outrageous.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! We are very sorry for the above issues you have reported. Shenzhen Berkeley City B&B changed its operation team in July this year. It is now operated by a professional operation team. We are deeply sorry for the inconvenience caused to you in the process. If you have any questions in the future, you can always call our butler customer service number or WeChat. I hope you can come and experience it again, and it will definitely bring you a different experience. Looking forward to visiting again and wishing you a pleasant journey!
GMichael
Spring Sunshine Exquisite Double Bed Room
Checked in Jul 2024
Family
2 Reviews
4.7/5
Amazing
Posted on Jul 6, 2024
This is my first time staying at this B&B. The atmosphere is really good. The house manager is very enthusiastic and has a good sense of service. He tries his best to meet our requirements. Like it~
Original TextTranslated by Google
6/7
Response from Property: Dear guest, thank you very much for your five-star review of our city homestay. We will continue to work hard to live up to your review. Thank you again for your affirmation of the hotel. We look forward to visiting you again. I wish you a pleasant journey!
Guest User
Standard Hotel Room (2 Beds)
Checked in Feb 2024
Family
2 Reviews
5.0/5
Outstanding
Posted on Feb 14, 2024
There are several hotels near the Union Building, and I chose the one with the best value for money. There are two other hotels in the building, both priced at 500-600 yuan. I think the price of this 300-400 yuan hotel is suitable. You can get there in a few minutes by subway navigation, and the overall environment is good. , as well as dryer and washing machine.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city always has a reason to miss you, every season has its scenery that we can’t leave behind, and every hotel has its sweet and warm memories. , I hope Berkeley City B&B will be the warmest and unique one in your memories! Wish you: Have a happy journey!
米寶❤️
Themed Room (Tatami)
Checked in Oct 2023
Family
16 Reviews
2.5/5
Posted on Oct 15, 2023
When I entered the hotel, I felt that the furnishings were quite good and the environment was quite good. Entering the room will be a little disappointing! The reception at the front desk was OK, I saw that I had children who gave us bath towels once.
Original TextTranslated by Google
Response from Property: Thank you for staying at Berkeley Apartments and giving us your feedback about your stay. We are very sorry that this stay did not meet your expectations. We sincerely hope to get in touch with you to learn more details so that we can make corresponding improvements. You can call the hotel switchboard to give us your valuable suggestions. We hope that our improvements will welcome your visit again!
Ellylau
Comfy Room (Double Bed)
Checked in Sep 2023
Travel with friends
13 Reviews
4.0/5
Very Good
Posted on Sep 25, 2023
The geographical location is convenient, close to Zhuoyue Intown and Huangting Plaza.
There is a convenience store downstairs from the hotel.
The hotel's address makes it easy for people to go to the business center next to it.
You can contact hotel staff to guide you on the correct route. Hotel staff are polite.
Disposable slippers can be provided to hotel staff.
With the password door lock, you don't need to carry the room card, which is very convenient.
A refrigerator and washing machine are provided in the room.
But the room was dark and humid.
The air conditioner failed during training in the middle of the night.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for sharing your stay experience with us and providing us with valuable comments and suggestions for our work! We have made improvements in time and failed to leave you with perfect memories this time. We look forward to your next visit We can make up for it all this time (give us a chance!) We are working hard and look forward to your witness! Wish you all the best!
Baby-G
Themed Room (Tatami)
Checked in Aug 2023
Family
29 Reviews
3.5/5
Posted on Aug 23, 2023
The hotel is very close to the subway station 🚉
There are also many shopping malls and restaurants near the hotel
It's a very convenient place
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing Berkeley Apartment! What you want when traveling is comfort. How can we not work hard to meet your wishes, because this is also our wish. We hope you can give us more suggestions. I hope everyone who comes to Berkeley Apartments is happy!
艾沙基露露
Themed Room (Tatami)
Checked in Oct 2023
Family
18 Reviews
1.0/5
Posted on Oct 22, 2023
I stayed as a family of three and booked this room based on the information provided to us, but when I checked in I found that the room and bed were smaller than the photos, it was simply a scam! It’s so different from the photo!
Environment: Very deserted all around, and harder to find, there are no clear instructions in the lobby downstairs, and the environment is gloomy!
Hygiene: Generally, the toilet is quite neat, but there are small cockroaches and mosquitoes! Bath towels have stains, only have to bring them yourself, they used those to lay the floor! Because the washroom cannot do dry and wet separation, the floor will be very slippery after the shower!
Noise: When the family fell asleep after about 12 o'clock, there was a loud "bang bang" sound outside for no reason, my husband and I were woken up, and then did not fall asleep for a long time because we were very uneasy! Not long after everyone fell asleep again, about 2 am, there was another strong closing sound, our family was startled awake, and the sound was loud as if it was made in the room, but the bathroom door was not closed, I do not know where the sound came from Come! I didn't dare to go out to find out because I didn't know what happened! All night my husband and I were unable to fall asleep again and checked out immediately this morning while waiting for the kids to get up!
Overall, originally wanted to leave overnight without changing locations, but in the end it turned out to be a big scare!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Standard Hotel Room (2 Beds)
Checked in Jan 2023
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Jan 8, 2023
I stayed here for half a month on a business trip, and I am generally satisfied. Every day, someone would come to change the garbage bags. Because the floor I live in is not too low, I feel that opening the windows will make the air better. The location of the hotel is good. There is a bus stop just across the bridge downstairs. It takes about 8 minutes to walk to the subway station. There are also many shopping malls nearby for shopping and eating. The hotel just changed the wifi equipment when we stayed, the signal was not stable and sometimes dropped. There are also washing machines and dryers here, which is quite nice for business travelers.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your five-star praise on our apartment, we will make persistent efforts to live up to your praise. We are communicating with relevant personnel for rectification. We look forward to seeing you again and wish you a pleasant journey!
Ailifangfang
Standard Hotel Room (2 Beds)
Checked in Jun 2024
Business travelers
20 Reviews
4.7/5
Amazing
Posted on Jun 30, 2024
出差去會展中心做活動,這裏很近,打車五分鐘或走路就到,聯合廣場 B 座 15 樓直接上去,聯繫拿密碼開門,無接觸入住,還挺方便,叫外賣下去拿,樓下有個 711 便利店每天早餐都很方便,房間算乾淨整潔的,性價比很高。