SOVIS Haihe Hotel (Shenzhen Luohu Port Guomao Metro Station Branch) Reviews
SOVIS Haihe Hotel (Shenzhen Luohu Port Guomao Metro Station Branch)
Second floor, West, Xilong Building, No. 2059 Renmin South Road, Nanhu Street, Luohu District, Shenzhen, Guangdong, ChinaView Hotel Details
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SOVIS Haihe Hotel (Shenzhen Luohu Port Guomao Metro Station Branch) Guest Reviews
4.4/5
2762 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.3
Amenities4.3
Service4.4
Cleanliness4.4
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All reviews(2762)
Positive reviews(2687)
Reviews with photos/video(533)
Friendly front desk staff(265)
Easy to get around(264)
Convenient location(246)
Great value for money(235)
Classy environment(136)
Close to metro(116)
Perfect for business trips(57)
Small room size(45)
Negative reviews(75)
Guest User
Japanese-Style Single Room A (Hotel Provides Self-Service Laundry)
Checked in Jul 2024
Solo travelers
27 Reviews
4.0/5
Very Good
Posted on Aug 29, 2024
The first time, it can upgrade you to woth window. Dint live in room without window. Small and stuffy.
Response from Property: Hello! Thank you for choosing our Haihe Hotel. We are glad that you have a pleasant stay in the hotel. Thank you for your support and trust in us. Thank you for your valuable suggestions for the hotel. We will continue to work hard to provide you with a more comfortable and warm stay experience. We look forward to your visit again!
Peter Ka Lin
Japanese-Style Single Room A (Hotel Provides Self-Service Laundry)
Checked in Nov 2024
Couples
8 Reviews
3.0/5
Posted on Dec 27, 2024
Breakfast was bad. Service was kind of acceptable but the girl at the front desk was not very friendly. Not very clean.
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable comments are very important to us, and we will distribute them to relevant departments to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize to you. Looking forward to seeing you again!
Richard_Bkk
Japanese-Style Single Room A (Hotel Provides Self-Service Laundry)
Checked in Sep 2024
Solo travelers
6 Reviews
5.0/5
Outstanding
Posted on Oct 20, 2024
This is my favorite hotel in Luohu and Shenzhen. Great location. Nearby are great restaurants and shopping. People at hotel are always friendly and helpful, including Shao Zhang. The rooms are always clean, and they have a great laundry service. I've stayed here 3 times already. And will come again. 5-stars ⭐⭐⭐⭐⭐
Response from Property: 感謝您下榻海和酒店。很高興看到您對酒店地理位置、衞生狀況和服務質量的好評。酒店毗鄰鑽石/柏麗廣場、國貿購物中心,吃喝玩樂,一應俱全。同時我們酒店還提供配套的洗衣房、共享廚房等,歡迎您下次來體驗。
Li Yean
Japanese-Style Hotel Room (1 Bed)
Checked in Feb 2024
Couples
15 Reviews
3.7/5
Posted on Mar 27, 2024
Location is very good, near to guomao mrt station. Room is very small and bed is not comfortable.
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable comments are very important to us, and we will distribute them to relevant departments to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize to you. Looking forward to seeing you again!
GeorgeOwen
Japanese-Style Hotel Room (1 Bed)
Checked in Feb 2024
Solo travelers
1 Reviews
5.0/5
Outstanding
Posted on Mar 23, 2024
It’s good enough for 1 person a solitary night for me. Location is well situated within Guomao Metro Station where it can take u to the airport.
Response from Property: Dear guest of Xiaohai, thank you very much for your support and recognition of our Haihe Hotel. Everything we do is to bring a different holiday experience to each guest. Seeing your satisfaction and affirmation, we It's really touching. We will continue to work hard and be ready to welcome you back at any time.
ÑearAndFªr
Japanese-Style Hotel Room (1 Bed)
Checked in Jun 2024
Business travelers
78 Reviews
3.5/5
Posted on Jul 7, 2024
Near metro stations, and the Honkers border crossing, also has free laundy at some point. But the no smoking rules are never enforced
Response from Property: 客官是不是漏點了小星星呢,看到您總體對酒店還是非常滿意的,怎麼沒有給小和5分呀!如果您覺得有什麼可以提成的地方,可以直接和小和講哦,小和超希望能通過細緻的服務打動您,讓您給一個大大的五分好評呀!
FYS2023
Japanese-Style Single Room A (Hotel Provides Self-Service Laundry)
Checked in Jun 2024
Solo travelers
75 Reviews
4.0/5
Very Good
Posted on Jul 26, 2024
Good location, standard room, fair price, stay for half day something is suitable lol
Response from Property: Did the guest officer miss some stars? I see that you are generally very satisfied with the hotel. Why didn't you give Xiaohe 5 stars? If you think there is anything that can be used for commission, you can talk to Xiaohe directly. Xiaohe hopes to impress you with its meticulous service and get you to give it a five-star rating!
Amircn
Japanese-Style Single Room A (Hotel Provides Self-Service Laundry)
Checked in Nov 2023
Business travelers
18 Reviews
3.2/5
Posted on Dec 18, 2023
So small room , near street room very noisy, coz down floor is restaurant and until 3 am so many person eat and drink and too noisy. Staff hotel so friendly, location is nice , 3 minutes to metro .
Response from Property: Dear guests, thank you for your review! We are sorry for your experience during your stay at the hotel. You can tell our hotel staff that we can change you to a quiet room. Your valuable advice is very important to us. We'll distribute it to the authorities. To improve the quality of service, we also hope you can book this hotel for us again. Give us a chance to apologize and look forward to seeing you again
ericT
Japanese-Style Hotel Room (1 Bed)
Checked in Mar 2023
Solo travelers
23 Reviews
3.0/5
Posted on Apr 9, 2023
Location is convenient, close to subway and checkpoint. As shown in Trip.com, the room is not big. TV signal and Wi-Fi are poor, suitable for short stay only.
Response from Property: Did the guest officer miss the little star? Seeing that you are generally very satisfied with the hotel, why didn't you give Xiaohe 5 points! If you think there is anything that can be improved, you can talk to Xiaohechao directly. Xiaohechao hopes to impress you through meticulous service, and let you give a big five-point praise!
Guest User
Japanese-Style Single Room A (Hotel Provides Self-Service Laundry)
Checked in Jun 2023
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Jul 28, 2023
The hotel is to much near to railway station, metro station, retardants and markets just by walk. Staff also very much Cooperative and good attitude. Specially now smell in hotel. I Love and enjoy to stay here.
Response from Property: Thank you for staying at Haihe Hotel. I'm glad to hear your positive comments about the hotel's location, cleanliness and service quality. The hotel is adjacent to Diamond/Parkside Plaza and Guomao Shopping Center, where you can find everything you need to eat, drink and have fun. At the same time, our hotel also provides supporting laundry rooms, shared kitchens, etc. You are welcome to experience it next time.
Guest User
Japanese-Style Single Room A (Hotel Provides Self-Service Laundry)
Checked in Apr 2023
Business travelers
3 Reviews
5.0/5
Outstanding
Posted on May 8, 2023
Very good choice, the hotel room is very clean. The waiter's service is also very good, can help to wash clothes is very good
Response from Property: 非常感謝您對我們海和酒店的支持和各方面的認可,我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力,時刻準備着,歡迎您隨時回來。
Guest User
Japanese-Style Single Room A (Hotel Provides Self-Service Laundry)
Checked in Aug 2023
Solo travelers
2 Reviews
5.0/5
Outstanding
Posted on Sep 13, 2023
Good locations. Friendly service. The room is quite clean.
Response from Property: Thank you very much for your support and recognition of our Haihe Hotel in all aspects. Everything we do only brings a different vacation experience to every guest. Seeing your satisfaction and affirmation, we are truly moved. We will continue to work hard, always be prepared, and welcome you back anytime.
LAW KIN FAT
Japanese-Style Single Room A (Hotel Provides Self-Service Laundry)
Checked in Jul 2023
Solo travelers
12 Reviews
3.0/5
Posted on Sep 12, 2023
Um well hey so far so good ..bit expensive tho
Response from Property: My guest, did you miss out on Little Star? I see that you are still very satisfied with the hotel overall. Why didn't you give Xiaohe 5 points! If you feel there is anything you can improve on, you can directly talk to Xiaohe. Xiaohe Chao hopes to impress you through meticulous service and give you a big five point review!
Huangyunyun
Japanese-Style Single Room A (Hotel Provides Self-Service Laundry)
Checked in Apr 2024
Other
10 Reviews
5.0/5
Outstanding
Posted on May 18, 2024
Henhao Z
Response from Property: 感謝您下榻海和酒店。很高興看到您對酒店地理位置、衞生狀況和服務質量的好評。酒店毗鄰鑽石/柏麗廣場、國貿購物中心,吃喝玩樂,一應俱全。同時我們酒店還提供配套的洗衣房、共享廚房等,歡迎您下次來體驗。
Guest User
Japanese-Style Single Room A (Hotel Provides Self-Service Laundry)
Checked in Feb 2025
Solo travelers
1 Reviews
4.7/5
Amazing
Posted on Mar 25, 2025
The sanitation is quite clean and tidy. Xiao Yang's service is very warm and thoughtful. He also gave me small gifts. I like it very much. There are small fruit gifts on the table when entering the room. The service is very attentive [strong]. I feel very satisfied with the stay experience in this hotel. It is very good to choose this one here. The transportation is very convenient.
Original TextTranslated by Google
Response from Property: Thank you for staying at Haihe Hotel. I am glad to see your good comments on the hotel's location, hygiene and service quality. The hotel is adjacent to King Glory Plaza and Guomao Shopping Center, where you can eat, drink and have fun. At the same time, our hotel also provides supporting laundry rooms, shared kitchens, etc. You are welcome to experience it next time.