Home Inn NEO (Shenzhen Dongmen Pedestrian Street Sunbu Subway Station)

Reviews of Home Inn NEO (Shenzhen Dongmen Pedestrian Street Sunbu Subway Station)

Home Inn NEO (Shenzhen Dongmen Pedestrian Street Sunbu Subway Station)

No.67 Shaibu Road, Luohu District, Shenzhen, Guangdong, 518001, ChinaSee Hotel Details
Home Inn NEO (Shenzhen Dongmen Pedestrian Street Sunbu Subway Station)
Home Inn NEO (Shenzhen Dongmen Pedestrian Street Sunbu Subway Station)Home Inn NEO (Shenzhen Dongmen Pedestrian Street Sunbu Subway Station)Home Inn NEO (Shenzhen Dongmen Pedestrian Street Sunbu Subway Station)
Choose dates to check available rooms
We Price Match
1 night

Guest Reviews

9.1/10
Good
1751 Reviews
Verified reviews
Location9.1
Amenities8.9
Service9.3
Cleanliness9.2
Filter by:
Sort by:
All reviews(1751)
Positive reviews(1691)
Reviews with photos/video(294)
Easy to get around(273)
Close to metro(154)
Friendly front desk staff(129)
Average sound insulation(70)
Delicious breakfast(65)
Convenient for shopping(63)
Stayed multiple times(18)
Luggage delivery service(8)
Negative reviews(60)
Jiun How Jason
Guestroom (2 Beds)
Stay Date Apr 2025
Family
4 Reviews
10/10
Outstanding
Posted on May 11, 2025
Room is clean and good, staff is nice and friendly to accommodate request. Good stay over there. Have robot to deliver food takeout up.
Response from Property: Dear guest, hello! Thank you very much for your stay and good comments. Xiaoru is honored to have you along the way. Guest satisfaction is our eternal pursuit. We will redouble our efforts to do better. Xiaoru looks forward to your visit again and wish you a happy life!
JeremyLoke
Double Room A
Stay Date Feb 2025
Family
1 Reviews
9.5/10
Amazing
Posted on Mar 23, 2025
Room was clean and comfortable, location was good near Shaibu Metro Station. Good value for money. On the way walking to Shaibu Metro Station from the hotel, there is a delicious Shantou Cheong Fun shop under a big tree perfect for breakfast.
Response from Property: Your satisfaction makes us extremely happy, and your recommendation makes us feel extremely honored. We know that only with unremitting efforts can we do better to win your love. Let more friends recommend us! We will work harder to be more exquisite and surprising!
Cho Kwan
Guestroom (2 Beds)
Stay Date Mar 2025
Family
2 Reviews
10/10
Outstanding
Posted on May 1, 2025
Room is big and clean, nice service, good price with breakfast
Response from Property: Dear guest, your kind words are worse than anything else. Thank you for your trust and love for us. It is like meeting an old friend again when we first met. We believe that guests are family members. We want to make every trip feel like home and let you spend a pleasant time here. We are looking forward to seeing you again!
Lee Yeen
Business Double Room
Stay Date Jan 2025
Travel with friends
2 Reviews
10/10
Outstanding
Posted on Mar 2, 2025
Had a great stay! The receptionist was very helpful and welcoming, making check-in smooth and hassle-free. The room was spacious, clean, and comfortable, providing a relaxing atmosphere. Would definitely recommend and stay again!
Response from Property: Xiaoru is very happy to be loved by you! Providing high-quality and considerate service and accommodation experience to every guest who comes is the goal that Duoer has always insisted on. I hope Xiaoru can become a beautiful memory point in your travel and a warm home on your journey! Welcome to come home next time~~ I wish you a happy new year in 2025 and good luck.
Flying Pan
Superior Room (2 Beds)
Stay Date Dec 2024
Travel with friends
50 Reviews
2.0/10
Posted on Feb 2, 2025
Will not recommend, check in held up during the busy hour. Air conditioner was not stable. Tap in bathroom also broken and wallpaper tear…..
Response from Property: Dear guest, we are very sorry for the bad stay experience. We attach great importance to the problems in the room you reported. We have arranged personnel to investigate and follow up. We hope to bring you a better stay experience next time. Your satisfaction is the greatest motivation that Xiaoru has always pursued. Xiaoru will always maintain the best attitude to provide warm service to our guests. I hope you can feel our changes when you stay next time. We look forward to bringing you a satisfactory stay experience next time! I wish you all the best in 2025. Good luck!
Yangqianhui
Business Double Room
Stay Date Dec 2024
Travel with friends
1 Reviews
6.0/10
Posted on Jan 6, 2025
The unforgettable room, cannot believe the room condition. Definitely not come again. Please flea when u see this comment.
6/11
Response from Property: Dear guest, we are deeply sorry for your experience during your stay at the hotel. Your valuable comments are very important to us, and we will inform the relevant departments of your comments to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!
Pavena
Double Room A
Stay Date Dec 2024
Couples
7 Reviews
9.5/10
Amazing
Posted on Jan 12, 2025
Very good location, near metro shanbui and dongmen market, room is standard clean, breakfast has variety Chinese style. Worth for the price.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Katherine
Double Room
Stay Date Feb 2025
Family
1 Reviews
10/10
Outstanding
Posted on Mar 23, 2025
very good nice experience convinced will stay again
Response from Property: 謝謝小主的稱讚啦~世人常言,世有伯樂,然後方有千里馬,正因為有了您的支持,才讓我們變得更加強大,未來可期!
SMT.Rung
Guestroom (2 Beds)
Stay Date Nov 2024
Family
7 Reviews
10/10
Outstanding
Posted on Dec 9, 2024
Hotel is clean. The staff is nice. The location is great not far from shaibu station. Recommend to book.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Double Room A
Stay Date May 2025
Family
4 Reviews
10/10
Outstanding
Posted on Jun 13, 2025
Staff were professional and helpful. The location was good for shopping and sightseeing. They provided clear instructions for us to go to our destinations. They helped us to call a car to drop off us to the railway station. I had stayed there for several days before I booked the room again. I'll stay there again when I travel again.
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Business Double Room
Stay Date Apr 2025
Solo travelers
18 Reviews
9.0/10
Great
Posted on May 22, 2025
This hotel is conveniently located, very close to Exit D1 at Shaibu Station. In the vacinity of the hotel, is Dong Men, so have everything you needed in there. I stayed in Room 323, the hair dryer was out of order, when I asked the cleaning lady for help, she could not offer any help. Then I went to the Reception, the two receptionists in there were very helpful, they offered me one of the staff hair dryer, that solved my problem. The only problem with this hotel is that the windows were single glazed, therefore, a bit noisy at night.
Response from Property: 尊敬的賓客您好!小如看到您的反饋就馬不停蹄的進行了改正,希望您下次可以見到全新的讓您喜歡的小如。您的鞭策使小如不斷成長,知錯能改善莫大焉,小如一定勤奮努力,時刻反省,相信您一定可以看到小如的進步,歡迎您的再次光臨!
I MADE ADI
Business Double Room
Stay Date Apr 2025
Solo travelers
9 Reviews
8.0/10
Very Good
Posted on May 18, 2025
Sure! Here’s a more natural version of your sentence in English: “The location is great—very close to pedestrian streets, shopping areas, and lively spots. However, the hotel is right next to a main road, so the noise from traffic can be quite loud and makes it hard to sleep.”
Response from Property: 尊敬的賓客您好!非常抱歉給您帶來了不好的入住體驗,對於您反饋的房間內問題我們非常重視,已經安排人員去排查跟進,希望下次能帶給您更好的住宿體驗。您的滿意是小如一直追求的最大動力,小如會一直保持最好的姿態為我們的賓客提供温暖的服務,希望您下次入住時能感受到我們有變化,期待下次給您帶來滿意的入住體驗喲!
Anonymous User
Double Room
Stay Date Apr 2025
Travel with friends
49 Reviews
8.0/10
Very Good
Posted on May 20, 2025
Overall everything are ok , however it takes too much time to check in and we have to wait for few hours .
Response from Property: 尊敬的賓客您好!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
HN La
Superior Room (2 Beds)
Stay Date Sep 2024
Family
30 Reviews
7.5/10
Posted on Oct 27, 2024
300m walk from Shaibu station. Near 东门 shopping street. But the immediate neighbourhood is mostly hardware shops. Not really a tourist zone. Room is clean and big, but the light is too dim. Water pressure for shower is strong.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Business Double Room
Stay Date Oct 2024
Couples
1 Reviews
10/10
Outstanding
Posted on Nov 7, 2024
Very nice hotel! Love people in here. Room so clean and fresh
Response from Property: Wow! Seeing your high recognition of us, I want to give you a big hug. Your praise for us will be firmly remembered in our hearts, which will become the motivation for us to work harder and bring you constant surprises.