Reviews of Homeinn · neo (Shenzhen East Railway Station Buji Old Street)
Homeinn · neo (Shenzhen East Railway Station Buji Old Street)
5F, Jiukuang Building, No.8 Jixin Street, Buji Old Street, Longgang District, Shenzhen, Guangdong, 518112, ChinaSee Hotel Details
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1 night
Guest Reviews
9.4/10
Outstanding
1078 Reviews
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.3
Amenities9.4
Service9.5
Cleanliness9.6
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All reviews(1078)
Positive reviews(1053)
Reviews with photos/video(236)
Friendly front desk staff(98)
Easy to get around(84)
Classy environment(74)
Average sound insulation(44)
Delicious breakfast(40)
Close to metro(26)
Stayed multiple times(9)
Excellent afternoon tea(6)
Negative reviews(24)
Serena.99
Double Room A
Stay Date Mar 2025
Solo travelers
1 Reviews
10/10
Outstanding
Posted on May 20, 2025
I recently stayed and had a generally pleasant experience. The check-in process was smooth and efficient, and the staff were welcoming and helpful throughout my stay. The room was clean, well-maintained, and had all the basic amenities I needed for a comfortable stay.
One thing I really appreciated was breakfast provided in the morning. It made my stay more enjoyable and convenient.
However, the room I booked was a bit small, the size is perfect for me since I'm solo traveller.
Overall, I’d consider staying here again on my next visit.
Response from Property: Dear lady! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Home Inn Neo-Shenzhen East Station Buji Old Street will always stand in this city, waiting for your arrival! See you there! Wish you always smile^_^!
BG吴
Double Room A
Stay Date Nov 2024
Business travelers
6 Reviews
10/10
Outstanding
Posted on Dec 17, 2024
Everything is great. 太好了。Though the breakfast is basic but it’s great and value for money. 早餐很好。The staff are well trained and polite. 服务员很好。Rooms are clean. 房间干净。In general, HIGHLY recommended for all types of traveller, holiday or business and solo or family! 推荐个人,家庭入住。👍👍👍👏🏻❤️
Response from Property: We always believe that good reputation and service must be spread by you, and we are honored to provide you with high-quality services.
Dooginoo
2-bed Room
Stay Date Dec 2024
Family
6 Reviews
10/10
Outstanding
Posted on Jan 19, 2025
Thank you 😊 your best service
Response from Property: 感謝您對我們的認可,君子之交淡如水,期望萍水相逢的一面之緣為您留下深刻的印象,茶水已備好,我們真誠的期待您的再次光臨。
Vincentius Simeon Weo Budhyanto
Queen Room
Stay Date Jul 2024
Business travelers
7 Reviews
10/10
Outstanding
Posted on Sep 2, 2024
Great start and great services. Love it and would definitely come back here. There also free laundry machines.
Response from Property: Wow, hearing you had a fantastic stay and loved our services makes our day! Were thrilled you enjoyed the complimentary laundry facilities too. Cant wait to welcome you back for another amazing experience soon.
RRRRRRRRRR
2-bed Room
Stay Date Sep 2024
Travel with friends
3 Reviews
8.5/10
Very Good
Posted on Oct 13, 2024
I do not expect much for a $2XX hotel twin bed room, but turns out the stay is okay
room is clean, has everything you need, you can even use their app to request any amenities you need
aircon is strong, water pressure of shower is good, most importantly no smell of smoke in the room, corridor and lobby
however the sound isolation is bad, you can hear the travellers passing through the corridor and hustle and bustle in the streets, but given the price I am fine with this (and the hotel has provided a pair of earplugs on the bedside cupboard already)
overall an okay experience :)
Response from Property: Thank you for your honest review. Were pleased to know that our clean accommodations and comprehensive amenities met your expectations. Were also glad you found our apps amenity request feature convenient. Although were satisfied that the air conditioning, water pressure, and smoke-free environment were to your liking, we acknowledge the need for improvement in sound insulation. We appreciate your understanding and are glad the provided earplugs helped. Your feedback is invaluable as we strive to enhance our guests experiences. Thank you for staying with us.
imad-ah
2-bed Room
Stay Date Sep 2024
Solo travelers
8 Reviews
4.0/10
Posted on Oct 14, 2024
The breakfast not west ...not so good maybe just for Chinese persons
Also we are booking for large room but the hotel give us small room so not same our booking
Response from Property: Thank you for choosing us as your accommodation! We are deeply sorry that the breakfast did not meet your expectations. Your feedback has been received, and we will continue to explore and improve in order to provide more diversified meal options. Regarding the improper room arrangement, we are very sorry for the inconvenience caused to you, and we are working on optimizing the reservation process to avoid similar situations. The hotel has three larger double rooms, and since all three rooms have been occupied by long-term guests, they have not checked out during the period. Your valuable opinions are the ladder for our progress, and we look forward to welcoming you again with better services in the near future.
Guest User
Double Room A
Stay Date Jun 2024
Solo travelers
1 Reviews
10/10
Outstanding
Posted on Jul 26, 2024
Very easy to find and convenient to get to and from Shenzhen East station. Very active area with lots of places to eat. Staff are friendly and helpful. Would come again for sure.
Response from Property: 非常感謝您的肯定與喜愛,我們會繼續努力提供更優質的服務和保持良好的環境,期待您再次光臨。
Leostar33
Queen Room
Stay Date Mar 2024
Business travelers
18 Reviews
10/10
Outstanding
Posted on May 5, 2024
Hotel is clean (look new), and very comfortable bed. Good location and many eateries within walking distance. Breakfast is good (not included upon booking, but can pay at hotel at a small cost). Will stay here again if happen to be in this area (Shenzhen Buji town).
Response from Property: Thank you for your praise. The snow is just beginning to fall, the sky is clear, the ice is gradually fading, and I send you my greetings. Shenzhen East Station Buji Home Inn welcomes you to come again!
Guest User
Queen Room
Stay Date Nov 2023
Family
4 Reviews
9.0/10
Great
Posted on Dec 7, 2023
I fall in love with the area. Many many restaurants in the area. I will certainly will book this hotel again when next time I go to Shenzhen again.
Response from Property: 不是每一次相遇,都能成為美好的開始,但您如此真實客觀的評價,讓我們彼此認可了這是一次美好的相遇。
Samantha
Double Room A
Stay Date Jan 2024
Couples
5 Reviews
8.5/10
Very Good
Posted on Feb 17, 2024
Everything was very clean and the staff were friendly and very helpful.
Response from Property: "After parting, we are so happy. We are so lucky to receive such a good review!!!" Thank you so much for your good review. We are so moved. We believe that every encounter in life is not easy. We are very happy to bring you good memories after parting. We hope that every friend who comes to Home Inn·neo-Shenzhen East Station Buji Old Street Store can feel the warmth and comfort of neighbors. We look forward to your coming again!!!
terry
Double Room A
Stay Date Mar 2024
Travel with friends
2 Reviews
10/10
Outstanding
Posted on Apr 2, 2024
Happy to stay here. Fantastic fromdesk service
Response from Property: 看到您的五星點評,小如頓時覺得渾身都充滿了力量呢,首先非常感謝您的信任,在眾多酒店中選擇了小如,給您提供貼心優質的服務是我們義不容辭的責任,小如就是為了讓出門在外的您在陌生的城市也能感受到如家般的温暖,希望您的每一次旅途都有小如相伴,為您的生活帶來意外和感動!非常感謝您,期待您的下一次入住
Alice愛麗絲
Double Room A
Stay Date Sep 2023
Business travelers
66 Reviews
10/10
Outstanding
Posted on Oct 15, 2023
Good location and great service. Nearby to station and very convenient.
Response from Property: 親愛小主!非常感謝您對酒店的支持和各方面的認可,我們所做的一切都衹為每一位賓客帶來不一樣的入住體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來。
kaypaige
Queen Room
Stay Date May 2023
Solo travelers
9 Reviews
7.0/10
Posted on Jun 12, 2023
Location of this hotel was great, the room was clean and the amenities were basic, but perfectly doable.
Unfortunately, my room was near enough to the local karaoke joint that pounding music, sub-par singing and drunken screaming was all I could hear until from about 8 pm to 3 am.
It's a shame, but I'm not sure I would book here again.
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Regarding the noise problem you reported, because the room you live in is on the street, it would be much better to close the windows when you rest at night. You can try our room next to the community when you check in next time, it will be quieter. We hope you can book this hotel again and give us a chance to apologize. Looking forward to visiting again!
R_A_J_
Queen Room
Stay Date Apr 2023
Business travelers
58 Reviews
8.0/10
Very Good
Posted on Jun 15, 2023
Good place to stay for a short period as it’s in the good location
Response from Property: 親愛噠!最感動的時刻,來自被你的想起,最美的時刻,源於你由衷的讚美:遇見你一定是我們的緣分,我們一直在,不忘初心,期待您再次入住如家•neo-深圳東站布吉老街店。回覆人:微笑的小如!
Guest User
2-bed Room
Stay Date Apr 2025
Solo travelers
5 Reviews
10/10
Outstanding
Posted on May 24, 2025
The hotel has convenient transportation, a warm lobby, a newly upgraded laundry room, and it is very convenient to check the laundry status directly on TV. The front desk service attitude is also very good.
Show OriginalGoogle Translated
6/9
Response from Property: 我們始終相信好的口碑和服務一定是您這裏傳播出去的,我們很榮幸能夠給您提供優質的服務。