1815 Nakamura, Shimanto City, Kochi Prefecture, 787-0000, JapanSee Hotel Details
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1 night
Guest Reviews
8.7/10
Very Good
5 Reviews
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Verified reviews
Location8.6
Amenities8.7
Service8.7
Cleanliness8.7
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Ong
Garden View Japanese-Style Room 10 To 15 Sq M
Stay Date Oct 2023
Couples
1 Reviews
8.0/10
Very Good
Posted on Nov 28, 2023
Food and Service is good however the hotel location is abit hard to find and the room is quite old and basic
Chiyoki
Deluxe Scenic View Room
Stay Date Dec 2024
Family
4 Reviews
7.5/10
Posted on Jan 4, 2025
Everyone was very kind. The room was clean and relatively new. We were given work clothes, but at this time of year the chanchanko in the room was a bit chilly. There were many different types of food, but they were delicious. Especially the desserts. The water in the large public bath was very smooth and made my skin feel silky smooth. I didn't take a bath in the morning, so I don't know what the view was like. It took about 20 minutes to get to the Shimanto River submerged bridge.
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Escape21353694484
Stay Date Sep 2023
Family
2.0/10
Posted on Oct 28, 2023
I had high expectations because the hotel was located on a hill and could see the Shimanto River, but the room was on the second floor, facing the mountain, and I could only see the unmaintained backyard, let alone the Shimanto River.I asked to change the room, but they said it was fully booked. It was not possible due to this. The meal was served in a dish bowl, with various side dishes served in small portions on a large plate, but none of them were exquisite, and they were all mediocre and completely disappointing. It felt like a 3000 yen dish served in the city. The hot spring was small and clean, but the sound of the water was so warm that no matter how much I used it, I felt uncomfortable. I think 23,000 yen per person per night is too expensive. It's a no-brainer and I'll probably never visit again.
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Response from Property: Thank you very much for staying at our inn. We are very sorry that you were not satisfied with our most popular dish, "Sarabachi cuisine". The dinner included mostly natural sweetfish, mantis shrimp, and other ingredients from Shimanto, and the price was 8,500 yen. We were shocked to find that it is offered for around 3,000 yen in other areas. Considering the cost of purchase, it is hard to imagine that it is natural from Shimanto. The room reservation was for two rooms [standard rooms with bathroom and toilet on the mountain side], but one room with a better view was given to the single person. Please understand that the two people were given the type of room on the mountain side as reserved, and that it was not a different room from the reservation. We think that you may have misunderstood the location of the inn itself and the room type. We will check if there was any misleading notation. This time, the price is set at 20,200 yen for two people, including the Sarabachi cuisine, but the price will inevitably increase if you use it alone. In addition to the above, there are several other room types, such as those overlooking the Shimanto River, Japanese-style rooms, and Japanese-Western style rooms, depending on the environment, and the prices vary accordingly. We received your request to change the room on the day, but unless you confirm the type before making your reservation, it is difficult to meet your request. We would like to ask for your understanding again.