Harsha The Fern Shivamogga, Series by Marriott

They didn't provide fridge, when asked about it, they told will provide in 5 min but didn't gave, i called 6-7 times till night, they didn't respond, they charged for drinking water bottles, didn't gave complementary, they charged double the price with taxes. No tissue, broken table, broken dustbin, broken chair, blankets are not clean smelly, not worth it. You won't get premium feel for what you are paying for... Won't recommend this to anyone...

The hotel is OK, I stayed in 3 Fern hotels on my trip, this was the best. The rooms are OK, a little bit more effort in cleaning the bathrooms would help. Breakfast was a complete waste of time. The coffee was undrinkable and very little options at the buffet. It was OK for the 2 nights, but thats it.

So impressed with the staff hospitality and very accommodating to what we need.

Good hotel at a reasonable price. The location is outside the city limits, but traffic is not heavy. Room service and restaurant prices are very high.

Visited Harsha The Fern recently and unfortunately had a disappointing experience. The front desk service was not up to the expected standard, possibly due to inexperience. The breakfast spread and quality were also below expectations. Rooms, swimming pool, and other facilities need better cleanliness and maintenance. Considering it is a 4-star hotel, the overall experience did not feel like a true 4-star stay. Also located far away from City but not providing driver stay facility which is again a painful experience.

Rahul is the front office very roude to the customer . He don’t know how to behaviour is very harsh towards customer don’t all Shivamogga Harsha hotel

I had visited Harsha The Fern by a recommendation. But one of the worst hotel I have stayed ever. I had booked winter premium room number 503 From the time i entered the room I am not at all statistied and raised the below concern form the time I entered the hotel. 1) some construction work and there was continues drilling noise 2) Requested to change the broken and dirty kettle which is not replaced as an when I speak now (Hot water purpose is for baby) 3) mini fridge doesn’t work 4) AC is not working from aft noon 2pm (2nd may) and even after complaining no use. 5) Room cleaning service happens at 2pm and the bed spreads are not been changed. 6) Today lunch was order from the restaurant and other food was fine. But the curd rice was so bad, they had mixed it with spoilt curd and it was so bad and we had to return it and the hotel personal acknowledged it was spoilt and did not charge us. I can list down 2 more things which i don’t want to do. Note: Apart from front off there is no managers available to address the concern. One of the worst hotel I have stayed ever. I strongly recommend people not to visit this hotel for stay and loose your money and time

Room was nice but the service is very worst including gate keeper. Phone issue to connect the restaurant. Kindly opt for other hotels

The service was very great and the hotel has very spacious and quality rooms. The Staff Member Jenny was very polite and helpful. Would Recommend to other people as well.