Hotel Wing International Shimonoseki

Hotel Wing International Shimonoseki Reviews

Hotel Wing International Shimonoseki

Takezaki-cho 3 Chome-11-2, Shimonoseki City, Yamaguchi Prefecture, 750-0025, JapanView Hotel Details
Hotel Wing International Shimonoseki
Hotel Wing International ShimonosekiHotel Wing International ShimonosekiHotel Wing International Shimonoseki
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Hotel Wing International Shimonoseki Guest Reviews

3.8/5
Good
44 Reviews
Verified reviews
Location3.8
Amenities3.8
Service3.9
Cleanliness3.8
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All reviews(44)
Positive reviews(38)
Reviews with photos/video(9)
Convenient location(10)
Awesome stay(9)
Great service(9)
Great location(8)
Clean and tidy(7)
Negative reviews(6)
Dick KM Mak
Semi Double Room-Non-Smoking
Checked in Jun 2024
Couples
10 Reviews
3.2/5
Posted on Jun 26, 2024
Hotel lobby is small and oldie, room size is small but quite clean. A good Japanese restaurant just next to the hotel.
Response from Property: TIHKlxrqwpy****様お部屋の広さやロビーの古さについてのご指摘、誠にありがとうございます。当ホテル1階にございますレストランはお楽しみ頂けたようで何よりです。ホテルウィングインターナショナル下関 フロント
Muhammad Sufyan
Standard Single Room
Checked in Mar 2024
Business travelers
1 Reviews
3.7/5
Posted on Mar 20, 2024
I chose 3 star hotel but room is very small its my fault because I didn’t check room size before i booked
Response from Property: Dear GuestThank you very much for choosing Hotel Wing International Shimonoseki.We are very sorry to hear that your room was too small for your satisfaction.We have double and twin rooms available at a slightly higher rate, which we would be happy to consider.Thank you for taking time out of your busy schedule to provide us with your valuable feedback and evaluation.We sincerely look forward to having the opportunity to serve you again.Hotel Wing International ShimonosekiFront Desk
Guest User
Standard Twin Room
Checked in Mar 2024
Family
1 Reviews
4.0/5
Very Good
Posted on Mar 25, 2024
This is not the Hotel in the photo added. The hotel is a reasonable Japanese style business hotel. The staff were very kind and friendly and tried to help us with the booking problem cause by Trip.com. The booking agency (Trip.com) had booked us as 6 guests and charged us accordingly. We were 4 adults and one child and were overcharged by Trip.com by 1/3 of the price (about 10,000 yen). The hotel staff were helpful but they couldn't do anything as this was a mistake by the agents not the hotel. I will be contacting Trip.com to ask for a refund of the amount they charged us in error.
Response from Property: Thank you very much for staying at our hotel.We apologize for the delay in replying to you.We are very sorry that there was a mistake in the number of people who made reservations for your stay and that there was nothing we could do to help you.We are concerned that you chose our hotel for your trip to Japan, and that you may have left with a sense of disappointment.However, the only thing that we can say is that we are glad to hear that you found our staff to be friendly and helpful.Thank you so much.I will share this information with the staff who responded to you.If you have the opportunity to visit Japan again someday, I sincerely hope that this time you will have a wonderful trip.Thank you very much.Hotel Wing International Shimonoseki, Front Manager.
Makmur Tanudjaja
Standard Semi Double Room
Checked in Aug 2023
Couples
15 Reviews
4.0/5
Very Good
Posted on Aug 28, 2023
Though struggling in English translation, staff were very helpful in giving directions to surrounding areas. Upon departing from hotel in the early morning, one of the male staff even checking for us the connecting train, they even prepared the breakfast especially for us to eat before leaving hotel. Very touching and grateful to them. Thank you. Arigato gozaimatsu.
Response from Property: お客様へこの度は、ホテルウィングインターナショナル下関をご利用いただき、 誠にありがとうございます。お忙しい中、貴重なご意見をお寄せいただき、ありがとうございます。機会がございましたら、またのご利用を心よりお待ち申し上げております。ホテルウィングインターナショナル下関フロント 
bang
Standard Semi Double Room
Checked in Mar 2024
Business travelers
6 Reviews
4.0/5
Very Good
Posted on Apr 4, 2024
It was good for my two nights.
Response from Property: Dear Guest,Thank you very much for choosing Hotel Wing International Shimonoseki from among many hotels.Thank you for taking time out of your busy schedule to provide us with your valuable feedback and evaluation.We sincerely look forward to having the opportunity to serve you again.Hotel Wing International ShimonosekiFront Desk 
felixlee0530
Standard Semi Double Room
Checked in Aug 2023
Solo travelers
25 Reviews
5.0/5
Outstanding
Posted on Nov 8, 2023
Close to JR Shimonoseki Station.
Response from Property: Thank you very much for using Hotel Wing International Shimonoseki.Thank you for taking the time out of your busy schedule to provide us with your valuable feedback.We look forward to using your service again if you have the opportunity.Hotel Wing International Shimonosekifront
Oki
One 122 Cm Wide Bed[Semi-Double Room][Smoking]
Checked in May 2024
Solo travelers
1 Reviews
4.5/5
Great
Posted on May 4, 2024
Nice!!!
Response from Property: お客様へこの度は数あるホテルの中から、ホテルウィングインターナショナル下関をご利用いただき、 誠にありがとうございます。お忙しい中、貴重なご意見及び高いご評価をお寄せいただき、ありがとうございます。機会がございましたら、またのご利用を心よりお待ち申し上げております。ホテルウィングインターナショナル下関フロント 
Edison2
Standard Single Room
Checked in Jun 2023
Solo travelers
92 Reviews
3.7/5
Posted on Jun 8, 2023
Access to the bathroom from the room is inconvenient due to the high handrail The breakfast is so simple that it feels lacking. But the convenience is right in front of Shimonoseki Station there is
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Response from Property: Dear Customer, Thank you for giving us a good review of our hotel. We are delighted to hear that you had a good time during your stay, and we hope to see you again soon. Thank you.
Sachiko Kato
Twin Room
Checked in Jul 2022
Family
1 Reviews
5.0/5
Outstanding
Posted on Jul 9, 2022
In the pouring rain, when I arrived at the front desk and started the check-in procedure, the staff brought me a towel. I have a small child and I am very grateful for your concern. The Japanese set meal for breakfast was also delicious. I thought that the location was convenient for guests using the train because it was close to the train station. In order to go to the Kaikyokan, I stayed in the hotel before boarding, but it took 6 minutes from the hotel to the destination.
Original TextTranslated by Google
Guest User
Semi Double Room
Checked in Dec 2021
Couples
2 Reviews
4.2/5
Very Good
Posted on Jan 9, 2022
The location is very good, walking distance from the JR station. The hotel is good, however the rooms are showing their age and could use some cleaning and updating.
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Guest User
Semi Double Room-Non-Smoking
Checked in Jul 2024
Other
3 Reviews
2.5/5
Posted on Jul 27, 2024
今回は5泊したのですが、 宿泊のチェックインの時点では、 2日後に消防訓練が有る事を伝えてもらえなくて、 いきなり当日の朝にフロントから連絡が有り、 本日の午前中(10時頃)に消防訓練が有るため。 ベルの音などの高い音が聞こえますとの、 お知らせが消防訓練の当日に有りました。 なぜ今の連絡なのか? 不思議に感じました。 消防訓練もホテルでは大切な行事ですから 行うのは当たり前だと十分に分かってますが、 消防訓練の当日にいきなりフロントから連絡なんて、当日にいきなり連絡なんてありえない事だから 戸惑いを感じました。 スタッフのユニフォームがアロハシャツって言うのは とても、良いですね! 緊張感を解された気分になりました。 次回も是非、宿泊してみたいホテルです。 5泊の旅も快適な気分になりました。
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Response from Property: お客様へこの度は数あるホテルの中から、ホテルウィングインターナショナル下関をご利用いただき、 誠にありがとうございます。消防訓練の告知につきまして、お客様には大変ご迷惑をお掛けしましたことを深くお詫び申し上げます。お客様のご指摘の通り、消防訓練の実施日は既に決まっていましたので、チェックイン時にその旨のご案内をすべきでございました。今後は当然のことですが、全てのお客様に対して事前の告知を徹底してまいります。お忙しい中、貴重なご意見及びご評価をお寄せいただき、ありがとうございます。機会がございましたら、またのご利用を心よりお待ち申し上げております。ホテルウィングインターナショナル下関フロント 
GeonaKim
Semi Double Room-Smoking
Checked in Oct 2024
Solo travelers
17 Reviews
3.2/5
Posted on Oct 22, 2024
시모노세키역에서 지하도를 따라 왼쪽으로 가면 있었던것으로 기억합니다. 이 호텔에는 특이하게 TV가 미러링을 할 수 있습니다. TV를 잘 안보시는분들도 자기 휴대전화를 이용해서 보고싶은 영상을 볼 수 있겠습니다.
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Response from Property: 고객님께수많은 호텔 중 호텔 윙 인터내셔널 시모노세키를 이용해 주셔서 진심으로 감사드립니다.객실 내 TV 미러링에 대해 만족하셨다니 매우 기쁘게 생각합니다.바쁘신 와중에도 소중한 후기 남겨주셔서 감사합니다.기회가 되신다면 다시 한번의 방문을 진심으로 기다리고 있겠습니다.호텔 윙 인터내셔널 시모노세키프론트 데스크 
Guest User
One 122 Cm Wide Bed[Semi-Double Room][Non-Smoking]
Checked in May 2024
Other
2 Reviews
4.0/5
Very Good
Posted on Jun 10, 2024
Jr역 가깝고 직원도 친절하고 아침식사도 만족했음 쇼핑몰도 가까운곳에 있어 편리했고 대체적으로 가격대비 만족스러움
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Response from Property: 이 번 저희 호텔에 숙박해 주셔서 대단히 감사합니다.그리고 호의적인 리뷰 감사합니다!직원 일동은 매우 기쁘게 생각합니다.JR 시모노세키 역에서 가깝고, 직원들의 친절한 서비스, 만족스러운 조식, 쇼핑몰과 가까운 편리한 위치를 즐기신 것 같아 안심이 됩니다.앞으로도 고객의 기대에 부응할 수 있도록 노력하겠습니다.다시 시모노세키에 오실 기회가 있으시면 꼭 저희 호텔에 숙박해 주시면 감사하겠습니다.감사합니다.호텔 윙 인터내셔널 시모노세키 프론트 매니저
Guest User
One 122 Cm Wide Bed[Semi-Double Room][Non-Smoking]
Checked in Mar 2024
Solo travelers
2 Reviews
4.2/5
Very Good
Posted on Mar 21, 2024
下関からの韓国旅行前日に利用しました。到着が0時過ぎになってしまいましたが、駅から歩いて3分程度の便利な場所にありました。部屋は十分なスペースがあり、必要な各種アメニティはフロント前に置いてあり、また客室にはガウンも用意されていました。 コンビニも数m先にあり、チェックアウト後は荷物を預けて壇之浦や対岸の門司港レトロの観光が出来ました。 下関は国際色豊かな楽しい街です。また訪れたいです。
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Response from Property: この度は当館へご宿泊頂きまして誠にありがとうございました。また、私共からの返信が遅れました事をお詫び申し上げます。ご滞在中、何かご不便な点はございませんでしたでしょうか。ご到着が遅いお時間だったとの事ですが、ゆっくりとお寛ぎいただけましたら幸いです。また、下関にお越しになる機会がございましたらぜひ当館へお越し下さいませ。スタッフ一同心よりお待ち申し上げております。貴重なご投稿を誠にありがとうございました。ホテルウィングインターナショナル下関 フロントマネージャー
ウミガメ
Twin Room-Non-Smoking
Checked in Aug 2024
Family
6 Reviews
2.5/5
Posted on Aug 16, 2024
昔の韓国ドラマに出てくるファッションホテルのような構造で、壁紙などの雰囲気がより場末感をかもし出している。 部屋のドア、ユニットバスなどはリノベーションされていてきれいだが、全体的に老朽化は否めない。 ウォシュレットは聞いた事がないブランドで、ノズルが前後に動かないためお尻まで水が届かず使えない。 エアコンは水漏れしており、鏡台前の床がビチョビチョに。 シーツ、ベッドマットは清潔だが、掛け布団の破れはテープで補修されたままだった。 立地は地図上では駅近だが、実際は大きなスーツケースを持って地下道は渡れないため、ぐるっと回り道して横断歩道を渡らなければならず、近いとは言い難い。 近道の地下道はなんとも言えない臭いがしていて、身の危険を感じたため途中で引き返した。 ホテルスタッフは丁寧で親切であった。 シャンプーなどのアメニティは質の良いもので、使い心地もよかった。 朝の食事は効率化されていて手際よく供されるので忙しい朝にはよいサービスと感じた。また食事の味も美味しかった。
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Response from Property: TIJP14jdpu4x様、お忙しい中、貴重なご意見をありがとうございます。壁紙や部屋の設備に関するご指摘を真摯に受け止め、今後の改善に活かして参ります。フロントスタッフの接客にお褒めの言葉を頂戴し、誠にありがとうございます。またのご利用心よりお待ちしております。ホテルウィングインターナショナル下関 フロント