Hilton Shreveport Reviews

Hotel was not prepared for influx of guests arriving for Mardi Gras Ball at convention center attached to hotel. 2/4 elevators didn’t work and rooms were not ready as well as valet understaffed.

The stay was nice but I self parked but was charged for valet service. No big deal except I could not exit the parking garage, luckily the valet guy was there to help me exit. For such a nice facility, that was a little of a let down. I will probably still stay there again in the future visiting my daughter at Centenary.

Hotel was nice but our toilet was not working. We reported the problem, but wasn’t fixed while we were out of the room for 7 hours!

Great rooms, friendly staff, and good food! Would stay here again in a heartbeat!

The hotel in my opinion is one of the better ones in the area. The staff was excellent and the breakfast was good as well. There is a fee for breakfast, but it’s made to order. You can either valet or choose to park across the street. If you have bags you can drop them off at hotel then go park. Make sure to talk to staff for parking discount across the street. Overall, we enjoyed our stay.

It was a little dated. The convention hall room used for the Marine Corps ball needs updating for the cost of the rooms paid.

Thank you for making my stay so pleasant. Normally I worry about cleanliness and customer service that’s provided. I’m pleased to say the staff was awesome. This is my new hotel to stay at when visiting Shreveport.

The restaurant staff was horrible, only because the bar tender was the only one working . Really wasn’t her fault . You guys should not let someone work alone , she was frustrated. And so was the customers.

I paid for 2 queen beds and got 1 king with no explanation

Everything was great, room temp, room service, only thing that could improve is water pressure but other than that we enjoyed our stay!

It was my first time in a Hilton, and I have to say I was very disappointed. My room wasn't ready, despite having made a reservation in advance, I was asked if I really needed a disabled room. They then tried to give me a room with two queens, when I was on a trip with my partner. I couldn't find a cart for my luggage and only one of four employees was willing to help. The room was clean, but nothing special.

I’m extremely impressed by our experience at the Hilton! The rooms were luxurious, the gym was beautiful, the outdoor pool was fantastic! I’ve stayed at tons of hotels at varying price ranges and this was the nicest hotel I’ve stayed out in awhile.

The whole experience was the quietness the beautiful pool the artwork the pictures the cleanest the the compliment Hilton shuttle everything was just 100 I love the Hilton and 100 plus I love the

Staff were friendly. The restaurant was great.