Hotels near Stage-Stars Museum in Shreveport

FIRST IMPRESSIONS CAN EITHER MAKE OR BREAK ANY BUSINESS!!!! Keep reading…….. We were attending a Cornhole tournament and the selection of Sam’s Town Hotel and ****** was A WIN!!!! From the amazing customer service by Natalie at the Front Desk, who deserves recognition by Hotel Management for representing the Hotel with outstanding customer service and going beyond her duties!! Both at our check in and check out, Natalie was FIVE STAR!!!! Also, Traig, who we were lucky to have as our AWESOME Bellman, SO POLITE AND PERSONABLE!!!! We also lucked out by having his assistance as we checked in and when we checked out! He also should be recognized for his excellent attitude and being a GREAT REPRESENTATIVE of Sam’s Town Hotel! Our room was absolutely beautiful and so clean and well stocked, I highly recommend this Hotel!! My only negative experience was when I was getting my “Rewards Card”, the young man’s comment about being reimbursed for the first $300 in loss with promotions in the mail in approximately 7-10 days, just started my gambling with a NEGATIVE thought process. I think something better to welcome first time players needs to be implemented; don’t start a gamblers evening with such a negative comment!! Overall, we enjoyed our stay, but may not return due to the bad feeling about gambling there! But, the Hotel was a great experience and we were very pleased!!! But, gambling, I did not get off to a great start, but I was shocked at the comment and hope this explanation gets changed to not start your guests off with Negative Vibes.

Our last experience should have been our final but, we decided to give our former beloved Eldorado ****** a second chance. When reservations were made it was implied there had been some good changes to the property. It was not true. Updates and upkeep is apparently not on the agenda. The rooms remain outdated. They were just dirty and I am talking “deep dirty” that has been ignored far too long. Here are just a few examples of my hotel room experience. I spilled a glass of water and grabbed a towel to blot it up and in a matter of seconds the towel had large brown stains on it. The brown stains are left up to the imagination of what it came from. The last night of our stay my door would not open. I found housekeeping staff member to try their master key and was told the door was broken. After two phone calls to the front desk, I was put in another room and was told I was being upgraded to a suite. I could've cared less if I had an upgraded room or not. I only needed a room to sleep a few hours and the common decency of the staff in expressing their regrets that the BLASTED door couldn't be fixed. It was of no surprise the suite had not been updated and dust was prominent everywhere. We are living in epidemic times and most hotel properties have protocols in place and abide by them to ensure their guest safety. The restaurant food was not horrible. The main problem we would select an option only to learn they didn’t have it. In addition we were told they had not had selection for some time. During our stay, the steakhouse was not open. The gift shop has limited hours. The spa has limited hours and limited massage therapists. The staff at the spa were efficient and welcoming. I generally play slots vs table games. There were only a limited number of slots than what they have had in the past. Most of the slot machines were old and several machines had signs on them as inoperable. If you are a smoker there is no smoking inside the property per city ordinance. They are in process of building a “Patio” that was advertised on the flyer we received in the mail but, it has not been completed. The whole environment of this property is OFF. To say some of the staff were not customer service oriented would seem to be an exaggeration, I assure you it is not. With the name change one might think the property has been revamped. It is not. If management doesn’t get it up to the standards that most guests/players have come to expect, the outlook for this property is grim.

PLEASE BEWARE! I travel for business year round and have for more than 20 years. This is by far the worst hotel experience I have ever had. The worst part was taking my drivers license, copying it without permission, and not returning the copy when I checked out. I was told it was hotel policy in case of damages. In the morning, I told them I would gladly wait while my room was checked for damages, but insisted on getting it back. They refused. At first saying they did not return these copies, then saying it had been shredded last night. This made no sense. I further insisted on knowing what happened and where the copy was. At this point they threatened to call the police. I was not being confrontational so I was taken aback by this move. That being said, I certainly stayed to discuss it with the authorities. They told the officers the copy had been shredded. I did not believe this but agreed to leave. This was the most combative situation I’ve ever been confronted with at an IHG property. I’m a Diamond Elite with them and very loyal. However, this is making me consider changing hotel brands. Please understand, I do not want to be critical. I’ve never written a negative hotel review, but this is too much, too far. I have filed an official complaint with IHG, have a case number, and waiting to hear back.

Let me begin by saying we’re “Diamond” with Hilton. (Not bragging, just setting up my review.) At check in, we ask where the elevators are, and proceed to, what we thought, was our room. After repeatedly trying our key, we heard a voice say, “who is this?!” Turns out, they share the building with another Hilton property. Seems like the staff could’ve prevented this embarrassing incident. Secondly, we brought dinner to our room. Because we’re quite familiar with this hotel brand, we knew we’d have plates & silverware. Nope. Every, single piece was dirty in the dishwasher that nobody had run. Third, we thought we’d enjoy some pool & hot tub time. Well, the jacuzzi was out of order and, despite it being July in Louisiana, the pool was ice cold. Lastly, we bought a few things at the grocery store for the fridge. Every time we thought we’d closed said refrigerator, I’d walk by and it was ajar. Folks, these may not seem like much to y’all but, when you add it all up, it’s very disappointing. Hilton, you can do better than this.

With a stay at Sleep Inn And Suites Shreveport in Shreveport, you'll be within a 15-minute drive of Bally's Shreveport Casino & Hotel and Margaritaville Resort Casino. This hotel is 10.6 mi (17.1 km) from Louisiana Boardwalk and 1 mi (1.7 km) from Shreve Memorial Library.Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a fitness center.A complimentary buffet breakfast is included.Featured amenities include a business center, express check-in, and express check-out. Planning an event in Shreveport? This hotel has 872 square feet (81 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.Make yourself at home in one of the 80 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and plasma televisions with satellite programming provide entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Got there at check in time had around 10 other folks waiting with us to check in. Waited 5 min before an associate came out and asked if we knew what happened we said no so she said oh well that sucks and chuckled and started counting down a register and then handed out checks to employees who where walking out and cussing in front of us. After waiting 45 min I finally got to check in only to find boogers and hairs in the Bible boogers on the wall and a huge ball of hair in the bathroom sink. We where assured the rooms where clean and that's why the check in took so long. On top of that this app nor the hotel tells you that you are going to be charged extra up front at check in which supposedly gets refunded to you 7 to 10 days later which at check in after finding out about the extra charges I was assured I would have it back at check out which was a complete lie. Will not be going back to this hotel or any other comfort suites after how this all happened. A vacation is supposed to be a relaxing time and your hotel is your home away from home. You expect it to be clean and expect to have atleast half way decent customer service. The only person in that hotel that was not unprofessional was the manager Brian but the way everything was handled shows me this company does not care about its customers. Oh also be aware the elevator is extremely slow which the staff finds hilarious watching its patrons waiting while they snicker in the background. The ice machine also did not work both nights I was there. The only positive about the breakfast was that the waffle station made okay waffles everything else was disgusting. I have never had an experience this bad that I've had to leave a review on. I hope whoever is looking at this hotel as a place to stay reads my review and looks elsewhere. It's just not worth it. Also once arriving to my room and finding things like the boogers and the extra charge upfront I attempted to reach the front desk from both room phone neither of which worked. I then used my cell phone to call the hotel to inform them on everything and ask why I was charged extra. I waited 5 min on hold before I walked to the elevator. After waiting 5 min for the elevator to reach the 2nd floor I finally was able to get to the front desk mind you I'm still on hold on the phone. The manager was speaking with a guest to the side and the clerk was standing there with one customer so I hung up and waited another 5 min before I could speak with someone by this point I had lost my temper and forgotten to mention certain issues that I am bringing up right this moment. I would have canceled my room and found a different hotel but because of the new federal holiday there where no rooms left in town and we did not have the extra funds to find a new hotel. All our eggs where in 1 basket and the basket was apparently made from wet cardboard because it failed terribly. DO NOT STAY HERE!

Located in Shreveport, Holiday Inn Express & Suites Shreveport - Downtown, an IHG Hotel is in the business district, a 5-minute walk from Shreveport Festival Plaza and 8 minutes by foot from Shreveport Aquarium. This hotel is 0.6 mi (0.9 km) from Bally's Shreveport Casino & Hotel and 0.7 mi (1.1 km) from Sam's Town Casino.Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional features at this Art Deco hotel include complimentary wireless internet access, a television in a common area, and a vending machine.A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.Make yourself at home in one of the 124 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Satellite programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature designer toiletries and hair dryers.

When you stay at La Quinta Inn & Suites by Wyndham Shreveport Airport in Shreveport, you'll be near the airport, within a 15-minute drive of Bally's Shreveport Casino & Hotel and Margaritaville Resort Casino. This hotel is 10.6 mi (17 km) from Louisiana Boardwalk and 1 mi (1.5 km) from Shreve Memorial Library.Enjoy recreational amenities such as an outdoor pool and a spa tub. Additional features at this hotel include complimentary wireless internet access and a television in a common area.Grab a bite from the grocery/convenience store serving guests of La Quinta Inn & Suites by Wyndham Shreveport Airport. A complimentary on-the-go breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.Make yourself at home in one of the 117 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, and housekeeping is provided weekly.

The room was ABOMINABLE! Even with the LOW nightly rate I got it was HORRENDOUS! If this is what Wyndham wants to rep, you have reached a new low! Let's see where do I start: phone was completely dead for me to report that the TV did not work AND that the TV remote had no back to keep the batteries in. So, I had to walk to the office where the maintenance men just happened to be. They came over and ”fixed” the TV, which had the grainiest picture I have EVER seen, ever! Some channels were so bad I couldn't even watch them. Their ”repair” for the lack of a battery cover was to take some clear packing tape and wrapped it around the remote! REALLY??? Then, the best for last as the next day when I went to take a shower I noticed the porcelain in the shower was pock marked like it was 30+ years old, to th point of being disgusting looking, BUT, hold your breath, then I notice many HAIRS stuck to the bottom of the tub, FROM ANOTHER HUMAN BEING! GROSSSSSSSSSSSSS!!! OMG! I had to rinse and rinse to get those digesting short little black hairs out of the tub so I could take a shower and get the F out of that hellhole of a room! I have pictures to document if you are even interested!? Can't even give the hotel a 1 out of 10!

A stay at Hampton Inn by Hilton Shreveport/Bossier City places you in the heart of Bossier City, within a 5-minute drive of Louisiana Boardwalk and Shreveport Convention Center. This hotel is 5.1 mi (8.2 km) from Barksdale Air Force Base.Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a picnic area, and complimentary use of a nearby fitness facility.Take advantage of the hotel's room service (during limited hours). A complimentary continental breakfast is served daily from 6 AM to 10 AM.Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. A roundtrip airport shuttle is complimentary (available on request).Make yourself at home in one of the 123 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.