Hotels near Sunset Christ Jesus Park in Shreveport

FIRST IMPRESSIONS CAN EITHER MAKE OR BREAK ANY BUSINESS!!!! Keep reading…….. We were attending a Cornhole tournament and the selection of Sam’s Town Hotel and ****** was A WIN!!!! From the amazing customer service by Natalie at the Front Desk, who deserves recognition by Hotel Management for representing the Hotel with outstanding customer service and going beyond her duties!! Both at our check in and check out, Natalie was FIVE STAR!!!! Also, Traig, who we were lucky to have as our AWESOME Bellman, SO POLITE AND PERSONABLE!!!! We also lucked out by having his assistance as we checked in and when we checked out! He also should be recognized for his excellent attitude and being a GREAT REPRESENTATIVE of Sam’s Town Hotel! Our room was absolutely beautiful and so clean and well stocked, I highly recommend this Hotel!! My only negative experience was when I was getting my “Rewards Card”, the young man’s comment about being reimbursed for the first $300 in loss with promotions in the mail in approximately 7-10 days, just started my gambling with a NEGATIVE thought process. I think something better to welcome first time players needs to be implemented; don’t start a gamblers evening with such a negative comment!! Overall, we enjoyed our stay, but may not return due to the bad feeling about gambling there! But, the Hotel was a great experience and we were very pleased!!! But, gambling, I did not get off to a great start, but I was shocked at the comment and hope this explanation gets changed to not start your guests off with Negative Vibes.

Our last experience should have been our final but, we decided to give our former beloved Eldorado ****** a second chance. When reservations were made it was implied there had been some good changes to the property. It was not true. Updates and upkeep is apparently not on the agenda. The rooms remain outdated. They were just dirty and I am talking “deep dirty” that has been ignored far too long. Here are just a few examples of my hotel room experience. I spilled a glass of water and grabbed a towel to blot it up and in a matter of seconds the towel had large brown stains on it. The brown stains are left up to the imagination of what it came from. The last night of our stay my door would not open. I found housekeeping staff member to try their master key and was told the door was broken. After two phone calls to the front desk, I was put in another room and was told I was being upgraded to a suite. I could've cared less if I had an upgraded room or not. I only needed a room to sleep a few hours and the common decency of the staff in expressing their regrets that the BLASTED door couldn't be fixed. It was of no surprise the suite had not been updated and dust was prominent everywhere. We are living in epidemic times and most hotel properties have protocols in place and abide by them to ensure their guest safety. The restaurant food was not horrible. The main problem we would select an option only to learn they didn’t have it. In addition we were told they had not had selection for some time. During our stay, the steakhouse was not open. The gift shop has limited hours. The spa has limited hours and limited massage therapists. The staff at the spa were efficient and welcoming. I generally play slots vs table games. There were only a limited number of slots than what they have had in the past. Most of the slot machines were old and several machines had signs on them as inoperable. If you are a smoker there is no smoking inside the property per city ordinance. They are in process of building a “Patio” that was advertised on the flyer we received in the mail but, it has not been completed. The whole environment of this property is OFF. To say some of the staff were not customer service oriented would seem to be an exaggeration, I assure you it is not. With the name change one might think the property has been revamped. It is not. If management doesn’t get it up to the standards that most guests/players have come to expect, the outlook for this property is grim.

PLEASE BEWARE! I travel for business year round and have for more than 20 years. This is by far the worst hotel experience I have ever had. The worst part was taking my drivers license, copying it without permission, and not returning the copy when I checked out. I was told it was hotel policy in case of damages. In the morning, I told them I would gladly wait while my room was checked for damages, but insisted on getting it back. They refused. At first saying they did not return these copies, then saying it had been shredded last night. This made no sense. I further insisted on knowing what happened and where the copy was. At this point they threatened to call the police. I was not being confrontational so I was taken aback by this move. That being said, I certainly stayed to discuss it with the authorities. They told the officers the copy had been shredded. I did not believe this but agreed to leave. This was the most combative situation I’ve ever been confronted with at an IHG property. I’m a Diamond Elite with them and very loyal. However, this is making me consider changing hotel brands. Please understand, I do not want to be critical. I’ve never written a negative hotel review, but this is too much, too far. I have filed an official complaint with IHG, have a case number, and waiting to hear back.

Upon arrival when we went to room. Toilet was not clean. We did complain the next day and it was taken care of. Also daily cleaning as well as towels were not done. I was advised that we needed to notify them and I feel like for over 200.00 a night this should be a given Even though we did notify them the next day it was also not done. Stains on chairs and doesn't look like it is maintained. Bathrooms should have bars to hold onto while showering and shower surface did not have antifall on the bottom. Very dangerous for seniors. Power went out on our last night due to storms. No generators !! I understand that losing power is not their fault but I cant understand why they don't have generators. This is not what I expected from a Hilton !

Had a blast here. Room was very clean and housekeeping couldn't be nicer. Food was GREAT compared to the other ******s. The gaming was the best as I won my 1st jackpot. Only thing was that the pool was closed. It looked clean and its mid July, don't know why. Overall, was a great trip. Visited all the ******s in Shreveport/Bossier this time, but could have just stayed at this one. Definitely will be back!

If I could rate 10 Stars…I would! Kia: Front Desk Manager Shaketha: Breakfast Taurus: Houskeeping LaTonya: Housekeeping Cleanest rooms ever!!! This whole team was extremely inviting, friendly, professional and in tune to our needs. We were traveling and decided on this Marriott over others and I’m so happy we did!!! Everything was wonderful and LaTonya hunted down a few more makeup remover wipes that I desperately needed. It’s the little things that matter! Great job everyone, continue the phenomenal teamwork and we’ll stay here every time we travel or visit Shreveport! 🙌🏽👊🏽💯 Room rate well worth it!

With a stay at Sleep Inn And Suites Shreveport in Shreveport, you'll be within a 15-minute drive of Bally's Shreveport Casino & Hotel and Margaritaville Resort Casino. This hotel is 10.6 mi (17.1 km) from Louisiana Boardwalk and 1 mi (1.7 km) from Shreve Memorial Library.Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a fitness center.A complimentary buffet breakfast is included.Featured amenities include a business center, express check-in, and express check-out. Planning an event in Shreveport? This hotel has 872 square feet (81 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.Make yourself at home in one of the 80 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and plasma televisions with satellite programming provide entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

With a stay at Holiday Inn Express & Suites Shreveport South Park Plaza, an IHG Hotel in Shreveport (Springlake), you'll be within a 15-minute drive of Bally's Shreveport Casino & Hotel and Louisiana Boardwalk. This hotel is 8.9 mi (14.4 km) from Margaritaville Resort Casino and 0.5 mi (0.8 km) from CHRISTUS Shreveport-Bossier Health System - Highland.Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access and gift shops/newsstands.A complimentary buffet breakfast is included.Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.Make yourself at home in one of the 69 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Let me begin by saying we’re “Diamond” with Hilton. (Not bragging, just setting up my review.) At check in, we ask where the elevators are, and proceed to, what we thought, was our room. After repeatedly trying our key, we heard a voice say, “who is this?!” Turns out, they share the building with another Hilton property. Seems like the staff could’ve prevented this embarrassing incident. Secondly, we brought dinner to our room. Because we’re quite familiar with this hotel brand, we knew we’d have plates & silverware. Nope. Every, single piece was dirty in the dishwasher that nobody had run. Third, we thought we’d enjoy some pool & hot tub time. Well, the jacuzzi was out of order and, despite it being July in Louisiana, the pool was ice cold. Lastly, we bought a few things at the grocery store for the fridge. Every time we thought we’d closed said refrigerator, I’d walk by and it was ajar. Folks, these may not seem like much to y’all but, when you add it all up, it’s very disappointing. Hilton, you can do better than this.

We stayed overnight and thoroughly enjoyed our room. It was very large and luxurious. It even had a great view of Bossier City and nearby Shreveport. The room is extremely attractive and comfortable. We highly recommend it. We are not gamblers, but our local friends tell us that Margaritaville provides an excellent ****** experience.