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Cbh Prince Rupert Hotel Guest Reviews
3.8/5
Good
111 Reviews
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Verified reviews
Location3.8
Amenities3.8
Service3.8
Cleanliness3.8
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All reviews(111)
Positive reviews(10)
Reviews with photos/video(6)
Negative reviews(1)
Reedi
Suite
Checked in Jun 2024
Family
3 Reviews
5.0/5
Outstanding
Posted on Jun 30, 2024
We booked for the Shrewsbury School speech day and leavers ball so the whole town was fully booked. Thankfully there was a suite available at my favourite local hotel. We needed a room for 3 and the hotel staff were super helpful in accommodating our needs. It’s family owned and the culture of care is pervasive. It’s a hotel where the staff like to say yes. Not to mention the character of the hotel itself. It’s a mixture of 12th, 15th and 17th century architecture forming an elaborate maze of rooms covering the block. The Matthews family have truly created a 5 star hotel experience. I was even offered a glass of sherry by the night watchman when I checked in on once at 1am. I cannot recommend this hotel enough.
LucyJ
Standard Double Room
Checked in Sep 2023
Travel with friends
6 Reviews
4.0/5
Very Good
Posted on Oct 1, 2023
Overpriced for what you get. The room is tired; a few damaged items - dripping tap, very loose door handle, toilet seat, flickering light, crumbs on the carpet. The lift isn't currently working so not ideal with heavy bags up flights of stairs.
Very friendly staff, especially the ladies on the breakfast service. Breakfast offering had good options and it's a good location for being right in the town centre.
Bee Wg
Standard Single Room
Checked in Sep 2023
Solo travelers
2 Reviews
4.2/5
Very Good
Posted on Sep 10, 2023
Very nice location. Convenient and near to the town center. The staff are helpful too.
Llewelyn
Standard Double Room
Checked in Mar 2023
Couples
2 Reviews
5.0/5
Outstanding
Posted on Mar 27, 2023
An excellently located hotel - spitting distance to St Alkmund’s Church, the Bear Steps, and Pride Hill.
A nice clean room and excellent service, even a little complimentary sherry!
A tasty and varied breakfast available with a good selection to eat and drink.
Very recommended for anyone staying in Shrewsbury!
MKarthik
Standard Double Room
Checked in May 2022
Travel with friends
2 Reviews
3.0/5
Posted on May 8, 2022
Positives : Located in prime location, Very friendly staff, nice breakfast options.
Negatives: Too expensive, rooms are not worth for the money we pay, decent place tho but very old build and expensive. only one charging socket.
zywjason
Standard Twin Room
Checked in Mar 2024
Travel with friends
10 Reviews
5.0/5
Outstanding
Posted on Mar 23, 2024
A very old hotel, built in the 12th century, it seems to have been a hotel for more than a hundred years. When you check in at the hotel, you will be given a glass of delicious local wine, which is very special and delicious. The hotel room is clean and tidy, and the breakfast is very good. Except for some bread, I ordered my favorite English breakfast. The hotel restaurant is decorated with many antique utensils that are hundreds of years old.
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6/12
Guest User
Standard Twin Room
Checked in Jun 2024
Family
12 Reviews
5.0/5
Outstanding
Posted on Jul 7, 2024
The hotel is old and the room is small. It is OK for two people to live together. The hotel's elevator is a small elevator from a long time ago, which is OK in such a small town. The room is relatively clean
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Mike
Standard Twin Room
Checked in Aug 2024
Family
20 Reviews
1.0/5
Posted on Sep 3, 2024
It's too long, almost like the 1990s in China... I strongly don't recommend it
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Tongtongaimilk
Standard Double Room
Checked in Jul 2023
Family
8 Reviews
3.0/5
Posted on Jul 24, 2023
The hotel is relatively old, and the front desk didn't take the initiative to say hello to the hotel before two o'clock. After waiting for an hour at the front desk, other guests got their room cards one after another at 2:35, and I asked for my room card three times before giving it at 3:20. At that time, I wondered, it seemed that my room was very special. Sure enough, I entered the room and saw that the room was very small. The aisle at the door was less than 1 meter, and the bed was only 1.35 meters. I asked the hotel front desk to communicate. The front desk said that the same room type varies from big to small. I booked a discounted room online, so it is smaller. It is the first time I heard this saying that it needs to add another 40 pounds to change to another room. Although I changed the room after coordination with Ctrip, it wasted more than an hour and I felt particularly bad.