37 St Julian's Friars, Shrewsbury, SY1 1XL, United KingdomView Hotel Details
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Darwin's Townhouse Guest Reviews
4.6/5
Great
46 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(46)
Positive reviews(45)
Reviews with photos/video(4)
Negative reviews(1)
Xiaobaobi
Single Room Ensuite
Checked in Oct 2023
Solo travelers
7 Reviews
5.0/5
Outstanding
Posted on Oct 10, 2023
Very good, very clean and tidy
Original TextTranslated by Google
Guest User
Double Room Ensuite
Checked in Feb 2024
Solo travelers
15 Reviews
5.0/5
Outstanding
Posted on Feb 15, 2024
The landlady is very welcoming and I am very happy to stay here.
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Guest User
Large Double Room With Garden View
Checked in Nov 2023
Solo travelers
14 Reviews
5.0/5
Outstanding
Posted on Dec 6, 2023
Very satisfied!
Original TextTranslated by Google
garyhR6986PV
Checked in Sep 2024
Couples
5.0/5
Outstanding
Posted on Sep 20, 2024
Had three nights in the Darwin in a King Superior room. We loved this hotel. Room was very roomy, clean and very comfortable. The breakfast choices were probably the best we’ve seen. The hotel is close to the river for lovely walks with lots of cafes, pubs and restaurants close by. Not far from the railway and bus stations , which made it easy for us to go to Iron Bridge and Ludlow. Special mention to the team who work there as they made our stay so welcoming. We would highly recommend this hotel
Response from Property: Dear Guest, Thank you for your fantastic review! We are so pleased to hear that you enjoyed your three-night stay in our King Superior room. It’s wonderful to know that you found the room to be spacious, clean, and comfortable. We’re particularly glad you appreciated our breakfast offerings and our convenient location near the river, cafes, pubs, and restaurants. It’s great to hear that you took advantage of the nearby transport options to explore Iron Bridge and Ludlow. A special thank you for your kind words about our team! We strive to create a welcoming atmosphere for our guests, and it’s gratifying to hear that our efforts contributed to your positive experience. We truly appreciate your recommendation and hope to welcome you back for another five-star stay in the near future! Warm regards, Darwin's Townhouse
Nia G
Checked in Aug 2024
Family
5.0/5
Outstanding
Posted on Aug 26, 2024
So glad we found this place, ideal for the centre of town, even though it’s a gradual up hill ! Staff are so welcoming and nothing is too much trouble for them. Breakfast is all home made- even the chocolate brownies! There is a choice of continental and cooked breakfast, loved the egg Benedict. Rooms from what I spoke to others varied in size, was nice and clean and had choices of hot drinks.The mattress was a bit hard, but that was just my personal choice. The bar was well stocked and and worked well with writing what you had and paid on check out. We will most certainly be visiting here again when in the area next.
Response from Property: Hello Nia, Thank you so much for taking the time to share your wonderful review! We are thrilled to hear that you enjoyed your stay and found our location convenient for exploring the town. We're particularly glad to hear that you appreciated our welcoming staff. They strive to ensure that every guest feels at home, so your kind words mean a lot to them. It’s also fantastic to know you enjoyed our homemade breakfast, especially the Eggs Benedict and chocolate brownies - our kitchen team will be delighted to hear your feedback! We understand that room preferences can vary, and we appreciate your input regarding the mattress comfort. Your comfort is important to us, and we’ll certainly take your comments into consideration for future improvements. It's great to know you enjoyed our bar offerings and the convenient checkout process as well. We can’t wait to welcome you back during your next visit to the area. Thank you again for your kind words and for choosing to stay with us! Warm regards, The Townhouse Team.
peter102110
Checked in Jul 2024
Couples
3.0/5
Posted on Jul 29, 2024
For £440 for two nights in a king superior room I was expecting fairly good things from the Darwin's Townhouse. In terms of the positives – the location is great, the décor is mostly cute and quirky, the room was large and bright, the staff were friendly, responsive and professional and the breakfast was superb. On the not-so-positive side – the blinds in the room did not cover the whole windows, so we were woken up at 5am on both days with the sun coming through. A number of the pillows on the bed stank quite badly. There were mould stains around the bathtub. And the fake plants really don’t elevate the room experience. Pretty basic stuff you’d expect even a Travelodge to get right. Even more oddly when I mentioned the above when checking out, I was told the blinds do cover the windows and the pillows are new. Definitely a novel way to react to actionable feedback and tell your guest they are wrong.
Response from Property: Dear Peter, Thank you for taking the time to share your feedback regarding your recent stay at Darwin's Townhouse. We truly appreciate both the positive comments and the constructive criticism you provided. We’re delighted to hear that you enjoyed our location, the décor, and found our staff friendly and responsive. It’s also wonderful to know that you enjoyed our breakfast, as we take great pride in our offerings. However, we're truly sorry to learn that your stay was marred by some issues. We understand how important a good night’s sleep is, and we apologize for the inconvenience caused by the blinds letting in a little light during the morning. We're actively reviewing how to ensure a better experience for our guests moving forward. Regarding the pillows and bathroom cleanliness, we sincerely apologize for any discomfort you experienced. We strive to maintain the highest standards of cleanliness, and we will address this with our housekeeping team to ensure it’s corrected immediately. Your feedback about our staff's response at checkout has also been noted. We value guest input and take all feedback seriously, as it helps us improve. Please be assured that we are committed to making sure that all our guests feel heard. Again, we thank you for your feedback. We hope you’ll consider giving us another chance in the future. If you’re ever back in the area, please reach out directly, and we would be happy to ensure your next stay with us exceeds your expectations. Kind Regards, Darwin's Townhouse
Guest User
Checked in Oct 2024
Other
5.0/5
Outstanding
Posted on Oct 26, 2024
I’ve stayed in a lot of hotels but admittedly not many B&Bs so wasn’t sure what to expect but hoped the reviews would ring true. Normally I struggle to sleep in a strange bed but the beds at Darwin’s townhouse are so comfortable (and have good down duvets like I have at home) that I fell straight asleep! With radiators rather than air con too it is so quiet. I can’t recall ever sleeping so well away from home. The breakfast truly deserves its 2024 AA award. Broad selection aside, as someone with a nut allergy buffet breakfasts usually fill me with dread due to shared tongs/serving spoons and poor labelling. Darwin’s breakfast however was the best I have ever seen! First time I’ve seen a sign telling people to use different spoons for serving nut and nut free items; super clear labelling saying ‘nut free’ where there were no nuts - and homemade loaf cakes but free! Absolutely delightful, I even took a slice of cake for the road as finding a spiced apple cake without pecans or walnuts present is a rarity. The hotel is beautifully decorated throughout, on the Darwin theme but a nod rather than in your face. If I ever come to Shrewsbury again I will definitely be staying here. Truly a five star experience.
Guest User
Checked in Oct 2024
Other
5.0/5
Outstanding
Posted on Oct 17, 2024
Beautiful place staff warm, friendly and very approachable the room was a good size and spotlessly clean the bed and pillows were very comfortable and very quiet considering it is in the town center close to all the local shops carpark only a minute walk away the breakfast selection was beautifully laid out and plenty to choose from we had the cooked breakfast which was cooked to order we would definitely stay there again when we next visit Shrewsbury
LJP2009
Checked in Oct 2024
Couples
5.0/5
Outstanding
Posted on Oct 12, 2024
We have just returned from three nights at Darwin’s Townhouse. The hotel is really nice and has a good location. The room was spacious and beautifully decorated. The reception staff were really nice and explained everything. Breakfast was served in the lovely conservatory, all the food was of a high standard and was served by lovely friendly staff. We would definitely recommend staying here and we hope to return.
Response from Property: Dear Guest, Thank you for taking the time to share your lovely review of Darwin’s Townhouse! We’re thrilled to hear that you enjoyed your three-night stay with us. It’s wonderful to know that you found our location convenient, and that you appreciated the spacious room. We’re glad our reception team made a positive impression and that you enjoyed breakfast in our conservatory. Our staff take great pride in delivering high-quality service, and it’s heartwarming to hear that it made a difference during your stay. Thank you for your recommendation, and we would be delighted to welcome you back in the future! Warm regards, Darwin’s Townhouse
elson29
Checked in Oct 2024
Couples
5.0/5
Outstanding
Posted on Oct 10, 2024
We booked this hotel for a couple of nights for our visit to Shrewsbury and the surrounding area. The quality of the hotel was excellent with a very comfortable room. The breakfast room and choice of food was superb serve by lovely friendly staff who were only too happy to help. Reception staff are great offering lots of information which we found very useful. I would happily stay here again and recommend this boutique hotel to anyone thinking of visiting Shrewsbury.
Response from Property: Dear Guest, Thank you so much for your kind words about your recent stay at Darwin’s Townhouse. We are delighted to hear that you enjoyed your time with us and found your room comfortable. It’s wonderful to know that our breakfast offerings and the attentive service from our staff contributed to your experience. We strive to provide our guests with helpful information and a warm, welcoming atmosphere, so your compliments about our reception staff are greatly appreciated. We would love to welcome you back on your next visit to Shrewsbury! Kind regards, Darwin’s Townhouse
Janine G
Checked in Oct 2024
Business travelers
5.0/5
Outstanding
Posted on Oct 2, 2024
A lovely hotel in the heart of Shrewsbury. Very friendly, welcoming and helpful staff. Room was lovely, very comfy bed and nice and quiet. Really nice breakfast. Will definitely stay again and would recommend to others. A little gem in Shrewsbury.
Response from Property: Dear Janine, Thank you so much for your wonderful review of Darwin's Townhouse! We are delighted to hear that you enjoyed your stay and found our Bed & Breakfast to be a lovely retreat in the heart of Shrewsbury. It's fantastic to know that our staff made a positive impression with their friendly and helpful service. We're also glad you found your room comfortable and quiet, and that you enjoyed a delicious breakfast during your stay. Your recommendation means the world to us, and we truly appreciate your kind words. We look forward to welcoming you back on your next visit to Shrewsbury! Kind regards, The Townhouse Team.
Andrew K
Checked in Sep 2024
Travel with friends
5.0/5
Outstanding
Posted on Sep 22, 2024
A top hotel the staff were really friendly and helpful the hotel is neat and tidy and clean The breakfast was excellent lots of choice and fresh Would definitely recommend 10/10 The bedrooms were were clean and the bed very comfortable slept very well
Response from Property: Dear Guest, Thank you so much for your fantastic review! We are thrilled to hear that you had such a positive experience during your stay with us. It’s wonderful to know that you found our staff friendly and helpful, and that you appreciated our neat, tidy, and clean facilities. We’re especially glad you enjoyed the breakfast! Providing a variety of fresh options is one of our priorities, and it’s wonderful to see that it met your expectations. It’s great to hear that you found your bedroom comfortable and had a restful night’s sleep. Your recommendation means the world to us, and we truly appreciate your kind words. We look forward to welcoming you back soon for another top-quality stay! Warm regards, Darwin's Townhouse
jillk766
Checked in Sep 2024
Couples
5.0/5
Outstanding
Posted on Sep 22, 2024
Very quiet. Comfortable bed. Good shower. Very good breakfast. Friendly staff. What more do you need ?! Great for our little dog. Area of grass great for necessary trips outside but walks along the river a very short distance away. Parking very nearby on a meter with app so no problem
Maggie A
Checked in Sep 2024
Solo travelers
5.0/5
Outstanding
Posted on Sep 20, 2024
Hotel in great location. Comfy room with bathrobes, toiletries, towels and face coths provided. The staff were friendly & helpful. The cereal bar was amazing & the cooked breakfast excellent. Will visit Shrewsbury again & will definitely stay here if available.
Response from Property: Dear Guest, Thank you for taking the time to share your wonderful experience! We are thrilled to hear that you had a comfortable stay and enjoyed our great location. It’s fantastic that you found your room to be cozy and appreciated the amenities we provide, including bathrobes and complimentary toiletries. We’re delighted that our team made a positive impact with their friendliness and helpfulness. It’s also great to know that you enjoyed our cereal bar and cooked breakfast—our breakfast is a favorite among many guests! We would be more than happy to welcome you back on your next visit to Shrewsbury. Thank you for your kind words and recommendation! Best wishes, Darwin's Townhouse
Sara H
Checked in Sep 2024
Travel with friends
5.0/5
Outstanding
Posted on Sep 20, 2024
A perfect start to our walking holiday on the Shropshire Way! Warm welcome, lots of helpful advice from the friendly staff, comfortable well appointed room and the best breakfast ever - I don't remember having so many high quality options available. before. Would absolutely recommend.
Response from Property: Dear Guest, Thank you so much for your wonderful review! We're delighted to hear that your walking holiday on the Shropshire Way started off on such a high note with us. It's great to know that you felt warmly welcomed by our team and found our staff's advice helpful. We're also thrilled that you enjoyed your comfortable room and our extensive breakfast options—we take great pride in providing high-quality experiences for our guests. Your recommendation means the world to us, and we hope to welcome you back for another fantastic stay in the future! Kind regards, Darwin's Townhouse Team