Osaka Hotels with Shuttle Service

先説環境，對面就是羅森，基本需求滿足沒有任何問題，距離難波4到5站，附近4個地鐵口，走路幾分鐘可到，不遠處幾個咖啡店可以吃早餐。 再説配置，一共四個房間，一個超大客廳（對日本來説），除了榻榻米房間，剩下3個標間全部算是背街，相對安靜，二樓有一個大廳，一家人來或者朋友一起沒有任何問題，冰箱洗衣機灶台咖啡機微波爐等一應俱全，放鬆休閑蠻好的，老闆娘貼心的準備了小吃水果 最後説服務，老闆娘中國人，交流很便利，提前問我們幾個人，專門準備了小童拖鞋和小童洗漱用品，親自開車把我們從地鐵站接到房間，還詢問是否需要送去泡湯，走的時候要送去地鐵站，搞得我都不好意思了，超級nice。 唯一可惜就是住的時間太短了，很滿足的一次體驗，感謝。

The location of Intercontinental hotel Osaka is very convenient for dining and shopping. The service is very good also, highly recommended.

I didn't notice that I accidentally dropped my favorite hat in the hostel lobby until I got on the JR line 15 minutes later. I quickly reported the case to Trip.com on the same day and said I would return to the hostel if they find it. Trip.com took an immediate action to ask the hostel. Surprisingly, the hostel only replied to me one day later via Trip.com without finding anything. Such response was totally unreasonable and unacceptable if the hostel has the legal responsibility to make prompt responses. We are not secured to live in such a hostel. In hotels, no such incidence would happen as some staff members will find the hat immediately.

The house is well-equipped, the environment is clean and tidy, the landlord is warm, active service, convenient communication, and actually live quietly and comfortably. The location of the house is also very good, not far from the food street commercial street in the city, give a compliment.

We had an excellent stay at Hotel Nikko Osaka! The rooms were impeccably clean and well-maintained, which made my stay incredibly comfortable. The staff were exceptionally friendly and helpful, always going out of their way to ensure a pleasant experience. The location is also fantastic, with easy access to shopping areas and public transport. I highly recommend this hotel for anyone looking for a blend of convenience, great service, and cleanliness in Osaka.

Since it is new, taxi drivers may not know the location. It may be a bit far to walk from Osaka Station. If you take a taxi such as Uber, the taxi fare from Osaka Station will be around 1,000 yen including the reservation fee. The facilities were good, the staff was friendly, and check-in was possible before 11 AM. Please note that there is a 20,000 yen deposit per night. You can contact the hotel via chat with requests using the Four Seasons app. There is a pad in the room, so you can make requests as well. They seem to speak English well, and since it is a Japanese hotel, you can speak in Japanese. However, the housekeepers seem to be Chinese, so if you have something to say directly, you should speak in Chinese. The hotel is close to the Dojima Roll main branch, so it is within walking distance.

Concierge: We emailed the hotel weeks in advance of our stay to assist with bookings. Weeks would pass before they would respond, and multiple follow up emails were required to get a response. They did successfully book one 3 Michelin star restaurant to which we owe them significant credit. However, when we arrived and asked basic requests such as where to find restaurants or stores, the concierge was usually very short and had no suggestions. We were better off consulting Google maps. And this for a 5 star concierge service? In addition, the English skills of many of the concierge staff were extremely limited. While I know some Japanese, it should not be required at a hotel of this calibre. In fact, when visiting Japan, a 5 star hotel should have fluent English speakers for most front facing staff. Hotel Condition: The hotel has significant and noticeable wear and tear. We were in a Grand Deluxe Suite and when I arrived, a man was literally gluing on a piece of the door that had torn off. The woodwork throughout the suite was heavily scratched and dented including tables. The carpet was worn thin, and the sofa's velvet exterior was worn. In any event, for a hotel suite whose copay was $500+ per night, this was disappointing. Check out Process: The check out process was extremely troubling and disappointing. We asked for a Butler to assist with bags multiple times, and even after 45 minutes they did not come up to our room to collect our bags. This resulted in us having to drag our bags down to the lobby ourselves, as we were rushing for a Shinkansen train. Normally, this would have been fine, but we had a lot of luggage. The significantly wait time for luggage assistance is not characteristic of a St. Regis. Hidden Taxes and No Final Folio Provided: The hotel has some hidden taxes associated with rooms that have copays for upgrades. While we expected to pay 50,000 yen per night + about 37,000 yen in total taxes (about 5600 yen per night in tax), we did not expect too many additional taxes. Yet there was another 6500 or so taxes per night in taxes we were assessed. Even after numerous attempts, the hotel never sent a final folio nor explained the charges which is all I asked. General Impressions: The hotel seems poorly managed with a ”choatic” vibe in which there is not only no personalized guests are vying for the attention for concierge staff who are stretched too thin with minimal English skills. While I understand this is a busy time for the hotel, the hotel should not be having any difficulty meeting basic demands of elite members even when they are at capacity. The hotel felt more like a 3-4 star hotel than a St. Regis. Among St. Regis hotels, this one was a major disappointment.

There is a lot of space, a bathtub and a washing machine are very convenient! It is self-service. You need to confirm by email before checking in. You will receive the room password on the same day. It is very close to the main Shinsaibashi and Dotonbori areas. There are many places to visit and play nearby, and the functions are convenient.

The B&B is located in a residential area, very close to the Hanazonocho subway station, only a six or seven minute walk away, and only two or three stops away from Dotonbori Shinsaibashi. It is very convenient. There are also Tamade Supermarket and Lawson Supermarket nearby. If we stay for a few days in a row, we can buy vegetables and meat and cook for ourselves. The B&B provides pots and pans, which is very convenient! Even dishwashing detergent and rags are provided, which is really considerate! We live on the first floor, but it is not noisy, and the surrounding area is very quiet. The B&B also has a washing machine, microwave, refrigerator, and comfortable bedding. I read a lot of reviews of different hotels and B&Bs, and finally chose this one. I stayed for three consecutive nights. Thanks to Ctrip's user reviews, which really helped me a lot, so I also give feedback and share my own accommodation experience every time, and I hope to help everyone. There are many izakayas nearby, and we specially chose one to experience the life of local residents. In short, this is simply a treasure B&B! Next time I come to Japan, I will continue to book and recommend it to relatives and friends!

It was my first time to check in by myself, and I was a little worried that it would be a waste of time. I didn't expect it to be much more convenient than I thought, without any problems. The B&B was very clean, the room facilities were very complete, and I even cooked two meals myself. There was a Family Mart downstairs, and all the daily necessities were available. It was very close to various commercial areas, and it was convenient for shopping. In short, I was very satisfied and would stay there again next time.