Wasn’t our choice of hotel as the one I’d booked was closed. I refused this like for like hotel as I’d read the reviews. Two days before travelling was told there was no other option, other than pay an extra £300 for different hotel. Looking back I wish I’d paid the extra for a different hotel. No entertainment, no snacks, nothing that you could even pay for ie crisps, ice cream, lollies. All inclusive ended at 10pm. Way too early, we arrived late 10.20pm after having an hour delay at the departure airport and another 20 min stop on route to hotel, all we wanted was something to drink. We were offered a free drink each by the young man on reception. Room was small, but clean and comfortable apart from lumpy pillow room 104, this needs changed. Pool view room which was nicer than the back rooms. I found the pool cold but nice once you were in. Only 20 beds round pool, and shaded a lot of the time until the sun moved over hotel, so if you want the sun all day, it’s not gonna happen. Staff worked really hard, the young boys never stopped, sometimes being spoken to quite nastily, or it sounded like that, did witness a few heated discussions or arguments, raised voices. The BOSS, I found came across as very patronising and so so fake. He would be better not trying to look like he’s interested in some of the guests, ie myself!! Food wasn’t the best at all, pasta rice chicken and meatballs everyday. I suppose for the price we paid all in all it was better than being at work!! HOT WATER (Rammo) we loved you! Ali you were great too.