Memoire Palace Resort & Spa

The room is nice and cool service The staff are very friendly and helpful

we enjoyed a lot and had a very good time during the staying in this wonderful hotel，highly recommend

The Hotel is Low-rise Resort-style. It features a relative big outdoor area in the family suites attached to the Master Room. Service is excellent. The bathrooms are lovely with full amenities. Our room is located on the 2nd level without a lift. Hence the staff had to carry our luggages via stairs. The outdoor area is good, but because of insects, we hardly make good use of it.. because the doors have to be shut to keep flies away.. Despite all these, I must say the overall experience is very good.

Our stay at Memoire Palace Resort was a mix of delightful hospitality and frustrating miscommunication. Positives: • The staff were consistently warm, polite, and welcoming, always greeting us with genuine smiles. • The massage itself was excellent — relaxing and skillfully done. • Resort facilities such as the swimming pool, jacuzzi, and restaurants were top-notch, adding to the overall comfort and enjoyment of our stay. Areas for Improvement: • Communication between the reception and the spa, as well as between staff during shift changes, was poor. Despite confirmed bookings, our itinerary was disrupted multiple times. • The spa seemed understaffed, often reducing or rescheduling the committed time even after prior confirmation. • Transportation arrangements were unreliable. After booking a ride to the airport, the agreed price was unexpectedly changed at the last minute, which was disappointing. Overall Impression: Memoire Palace Resort has wonderful staff and excellent facilities, but operational inefficiencies in communication and booking management significantly impacted our experience. With improvements in coordination and reliability, this resort could truly match the high standards its staff and amenities suggest.

We enjoyed the greenery & flowers throughout the property, and they are very eco conscious - to an extent where their straw is made of lemongrass! The staff is extremely courteous. The rooms are spacious and we took a room overlooking the pool. The bathroom was also spacious, with bathtub (not that we used it), 2 washbasins and a separate area to take shower. Other amenities included fruit basket and espresso machines and capsules.

I love! I really want to recommend to you. I wanna go again. Nice breakfast.

I had an amazing stay at Memoire Palace Resort & Spa. From the moment I arrived, the entire staff made me feel welcome and well taken care of. I don’t remember any names, but truly, every single person I interacted with was friendly, kind, and professional. The resort itself is beautiful — very peaceful, with a lovely garden and pool area that’s perfect for relaxing. My room was spacious, clean, and very comfortable. I especially appreciated the calm atmosphere throughout the property — it felt like a true escape from the busy world. The food at the restaurant was also great, and breakfast had a good variety. I would definitely recommend this resort to anyone visiting Siem Reap.

The place is clean the location is easy to find . The swimming pool is huge and clean . The food is delicious and the breakfast is yummy