Cheata Residence

The first night I was put in a room with an air conditioner that was running but never cooled. The next room had a family of very loud people that went most of the night. The staff is friendly and attentive, but obtrusive. I was moved to another room which had excellent air conditioning and was comfortable. I have lived extensively in SE Asia and am familiar with the culture. However, always being asked,”Where are you going,” or “What are you doing?” Made me feel very uncomfortable. Simply tell guests that if they need anything or have any questions to please ask, instead of feeling interrogated each time I walked in and out of the hotel. The girl that served in the dining room had a warm smile and was very kind and she always tried to serve well and did great. The days she was off, it was an uncomfortable awkward experience just trying to have a simple breakfast. Just trying to get salt or getting condiments so that I could eat my food while it was hot, was almost impossible. As an exercise swimmer, the pool was very unclear at first. I asked if it could be cleaned and their was resistance to do so. Eventually it was cleaned and later it was much better. I booked my room for two and my girlfriend was only able to be with me part of the time. One evening when I walked into reception with her, the guy was rude and disrespectful and interrogating us both. It was a very uncomfortable and unacceptable situation. I had booked it for two weeks. Two days before I left, one evening, there was a rat running on the soffit near the ceiling. I didn’t complain about it because my stay was nearly finished and I don’t know what they would even try to do to remedy the situation. The balconies are nice and overall it was quiet and peaceful.

The room is nice but the location is a bit from the city

Best hotel ever I stayed with very good price, great breakfast with coffee. Nice pool to relaxed and what is the best is very quiet as I stay here for 2 week.

My friend and I stayed at Cheata Residence during our recent trip to Siem Reap and it was one of the highlights of our journey. Tucked away in a quiet area, this cozy hotel provided a relaxing break from the busy town center while still being just a short tuk-tuk ride from all the main sights. Our room was clean, spacious, and had all the essentials. The setting was calm, with a small garden and pool to relax in the afternoons. Breakfast was fresh and the service was outstanding—staff were always helpful, kind, and attentive to details. We loved coming back to Cheata Residence after our sightseeing days. It felt safe, peaceful, and welcoming. The staff even helped us organize tours and gave us great advice on where to go and what to do. If you're traveling with a friend or family and looking for somewhere friendly, clean, and well-priced, Cheata Residence is a perfect choice. We’d love to stay again!

I recently stayed at Cheata Residence and had a truly fantastic experience. The hotel is small, quiet, and very well-managed. The staff were always smiling, polite, and genuinely helpful. They made me feel more like a guest in their home than in a hotel. My room was spotless, comfortable, and had everything I needed for a relaxing stay. The garden and small pool added a nice touch for unwinding after exploring the temples. It’s also in a quiet neighborhood, but just a short tuk-tuk ride from all the main attractions. If you’re looking for a peaceful, clean, and friendly place to stay in Siem Reap, I highly recommend Cheata Residence. I’ll definitely be returning on my next visit!