Sakmut Boutique Hotel

Sakmut Boutique Hotel Reviews

Sakmut Boutique Hotel

441 NR6, Krong, Siem Reap, Siem Reap Province, 17252, CambodiaView Hotel Details
Sakmut Boutique Hotel
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Sakmut Boutique Hotel Guest Reviews

4.5/5
Great
57 Reviews
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.4
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All reviews(57)
Positive reviews(49)
Reviews with photos/video(6)
Negative reviews(2)
Sonia21
Deluxe Twin Bed Room
Checked in Oct 2023
Solo travelers
2 Reviews
5.0/5
Outstanding
Posted on Oct 25, 2023
The staffs are very nice .help you for everything My room was really big and clean in front of the pool I really recommend this place . the staffs are professional I really recommend this place The restaurant has really good food of Cambodia If I back I really rebook the room again with them
6/7
Response from Property: Dear Sonia21,thank you so much for your great feedback, we are happy to hear you were having the wonderful time staying in Cambodia.We've looking forwards to welcome you again if should your travel made you return.With Sincerely Sakmut Boutique Hotel Managements.
Go tam
Deluxe King Bed Room
Checked in Jun 2023
Family
9 Reviews
4.7/5
Amazing
Posted on Jul 1, 2023
Was wonderful experience staying at this boutique hotel.. the rooms patio has direct access to swimming pool which is so convenient. Rooms Ac worked perfectly, comfy bed. The most impressive is the staff always smiling and eager to make our stay comfortable. Breakfast good as well. Definitely recommend everyone to stay at Sakmut boutique hotel .
6/7
Response from Property: Dear Value Guest,thank you so much for your review of your recently stay at our property, from your feedback we believed that our team enjoying gathering you well.we hope to welcome you again, if should your travel made you return.With Sincerely Sakmut Boutique Hotel Managements
Tigeress
Deluxe King Bed Room
Checked in Apr 2023
Couples
19 Reviews
5.0/5
Outstanding
Posted on Apr 30, 2023
Absolutely wonderful staff. They were more than happy to do anything for us. The hotel is very clean and no bugs at all. The pool is great and the food is really good. The breakfast had an egg station and plenty of options for us vegetarians! I would highly recommend!
Response from Property: Dear Tigeress,thank you so much indeed for your great review of the Sakmut Boutique Hotel, from this great remark i believed that you were having the wonderful time here.i do hope to welcome you again if should your trip made you return.With Sincerely Sakmut Boutique Hotel
Guest User
Family Suite Room
Checked in Jan 2023
Family
2 Reviews
3.7/5
Posted on Jan 25, 2023
It's a bit far from the center. It takes 5 minutes by tuk-tuk, but it still feels more cornered than other places, and it's a pity to come with friends because there's nothing around. The bedding smelled a bit.
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Response from Property: Dear Value Guest,Thank you so much for your feedback, I am sorry to hear that the distance made you so much concerned, however we are just around 2 k from pup street and in the safe area, and Tuk Tuk is cost just only 3 dollars.From your feedback about bed smelling we have taken action, but wasn’t feel at the same you have encountered.but we will keeping in observation on them.With sincerely,Sakmut Hotel and Spa, Management
Guest User
Deluxe King Bed Room
Checked in Dec 2022
Family
1 Reviews
1.0/5
Posted on Jan 12, 2023
I arrived at the hotel early in the morning, and I was so grateful that one of the two rooms was available for check-in, so they took care of unpacking my luggage and going to see the city right away. Also, it was breakfast time upon arrival, and they allowed us to have breakfast together if we wanted, and the interior design was really neat to suit the tastes of travelers. It was comfortable and enjoyable during my stay. We strongly recommend to other travelers to stay here.
Original TextTranslated by Google
Response from Property: Dear Value Guest,I am very sorry that we haven’t get full score from you, but from your feedback meaning we believed you were having the wonderful time stay here and happy that our team enjoyed gather together with you well.We hope to welcome you back again if should your travel made you return.With sincerely Sakmut Hotel and Spa Management
Moku75
Family Suite Room
Checked in Dec 2022
Other
10 Reviews
2.5/5
Posted on Jan 1, 2023
It was good that everyone at the hotel always greeted me with a smile. The room looked stylish, but when I turned on the air conditioner, the house dust was terrible, so I didn't use it. There were many negative points such as stains here and there on the sheets and no drainage. I read other people's reviews and chose it, but there is no next time.
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Response from Property: Dear Value Guest,Thank you so much for your feedback shared, from your unhappy experience stayed , Our deepest sincerely apologies to you, that you weren’t made your expectations. We will rectify all points said. We hope to have an opportunity to serve you again in the future.With sincerely, Sakmut Hotel and Spa Management
Anonymous User
Deluxe King Bed Room
Checked in Nov 2022
Travel with friends
7 Reviews
5.0/5
Outstanding
Posted on Nov 9, 2022
Good service, clean room, beautiful room, staff speak Thai well, convenient.
Original TextTranslated by Google
Response from Property: Dear Value guest, ขอบคุณมาก ที่ได้มา พักในโรงแรมของ เรา, และคุยดีๆต่อให้กับลูกค้าใหม่,พวกเรา วังว่าจะได้รับใช้ อีกในวันหน้า. With Sincerely, Sakmut Hotel and Spa Management
XiaodongtongxueK
Premier Deluxe King Bed Room
Checked in Dec 2022
Solo travelers
15 Reviews
5.0/5
Outstanding
Posted on Feb 16, 2023
The environment is very impressive, a hotel worth staying in.
Original TextTranslated by Google
Response from Property: Dear Value Guest,Thank you so much indeed for your feedback, and especially your remarkable about great environment.We hope to welcome you back again in the future.With Sincerely,Sakmut Hotel and Spa Management.
Guest User
Deluxe Room with Pool View
Checked in Jun 2022
Family
6 Reviews
5.0/5
Outstanding
Posted on Jun 8, 2022
First, the location is excellent. The surrounding restaurants and supermarkets are very good. Chinese restaurants, Korean dishes, Western restaurants, and Cambodian dishes are all suitable for grades. Second, the environment of the hotel itself is unique, quiet, clean, romantic and pleasant. Third, the hotel facilities are simple and applicable. Fourth, the hotel service is excellent and considerate. This is really the best choice for vacation travel.
Original TextTranslated by Google
Response from Property: Dear Value Costumer,Thank you so much for the experience you share, With sincerely Sakmut Management
Jayne A
Checked in Mar 2024
Couples
3.0/5
Posted on Mar 11, 2024
This hotel was such a disappointment, it is a 4* however (I don’t know how it’s kept that grade, it should be 3* at the most) it is sooo old fashioned , tired and hasn’t been updated in many years. It is like it hasn’t been cared for in a long time. The walls and floors are painted concrete which you cannot tell if they are clean or not. The towels were thin and frayed. The pool area looks lovely however the decking is cracked and dangerous. The pool bed cushions are dirty and stained, the pool towels are frayed. Breakfast was very basic. The staff however are very pleasant and cannot do enough for you.
Response from Property: Dear Guest, Thank you for taking the time to share your feedback with us. We sincerely apologize for the aspects of your stay that did not meet your expectations. Your comments are very important to us as they help us identify areas where we can improve. We regret that you found our facilities to be outdated and in need of attention. we assured you that we have been updated some part of our property to ensure a more comfortable and modern environment for our guests. Your observations about the cleanliness and condition of the towels have notified to our team, pool area, and decking have been renovated, We are pleased to hear that you found our staff to be pleasant and accommodating. Providing excellent service is a top priority for us, and we will ensure that our team continues to deliver the best possible experience to our guests. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and to experience what have been improved. Kind regards, Sakmut BoutiqueHotel Management
Laura M
Checked in Aug 2024
Family
5.0/5
Outstanding
Posted on Aug 18, 2024
This is a great hotel to stay in Siem Reap. The place is very quiet and the hotel is absolutely cozy. The staff is top: professional, kind and thoughtful. The infrastructure (rooms, collective areas, pool and Spa) is very neat and clean. Breakfast is very rich and varied with high quality food. A warm thank you to the staff for making our stay so pleasant! We definitely recommend this hotel!
Response from Property: Dear 573LauraM, We’re delighted you had a great stay at our hotel in Siem Reap. It’s fantastic to know that you found our place to be cozy and quiet and that our staff made a positive impression with their professionalism and kindness. We take great pride in maintaining our infrastructure and ensuring everything is neat and clean. We are happy that you were enjoying the variety of our breakfast set up. We look forward to welcoming you again in the future. With Sincerely Sakmut Boutique Hotel Managements
Isabelle S
Checked in Aug 2024
Family
5.0/5
Outstanding
Posted on Aug 10, 2024
The Sakmut Boutique Hotel is an amazing place to stay with a very relaxing flair and very friendly staff. We stayed there for a few nights with our 2 girls and enjoyed every minute of it. The breakfast was very well selected with lots of local specialities.
Response from Property: Dear Isabelle S. Thank you for your kind words! We're thrilled you and your family enjoyed your stay at the Sakmut Boutique Hotel. It's wonderful to know that our relaxing atmosphere and friendly staff positively impacted your experience. We're also glad you appreciated the breakfast selection with local specialties. We hope to welcome you all back for another memorable stay in the future! With Sincerely Sakmut Boutique Hotel Management
iritginat
Checked in May 2024
Travel with friends
5.0/5
Outstanding
Posted on May 4, 2024
Cambodia Siem Reap Sakmut boutique hotel, good recommendation, very nicely decorated, spacious rooms, spacious bathroom. Spa was excellent. Excellent and very varied food, good cocktails. Pleasant pool at all hours of the day. The staff is lovely and kind. have fun
Response from Property: Dear Irtginat, We want to say thank you so much for your gorgeous, from this excellent review we believe that you were having a wonderful time here in Cambodia, as well as in the Sakmut Boutique Hotel. have a nice day to you and your family. With Sincerely, Sakmut Boutique Hotel Management
Gayle L
Checked in Apr 2024
Couples
5.0/5
Outstanding
Posted on Apr 23, 2024
This hotel was excellent. The staff were very attentive, friendly and very helpful. The premises are well maintained and the atmosphere very relaxing. The restaurant provided a good range of western and Asian food. It was ideal for a 3 day stay between tours.
Response from Property: Dear Gayle L, Thank you so much for such an important remark about the EXCELLENT hotel, and the very attentive, friendly, and helpful staff. all of us are here to ensure that every encounter with our guests is an enjoyable and comfortable experience while you are with us, and we are proud to hear that you were having the moment when you were here. Have a wonderful time, and we look forward to servicing you again if your trip makes you return. With Sincerely Sakmut Boutique Hotel Management
Guest User
Checked in Oct 2023
Couples
5.0/5
Outstanding
Posted on Oct 8, 2023
Great hotel, so enjoyable! Big and clean rooms, wonderful swimming pool! We had direct access from the room to the pool, and it was great to swim in it after a day of training. Amazing and exceptional service from each member of the staff, always smiling and kind. Highly recommend!
Response from Property: Dear VeredB21, We would like to say thank you so much indeed for your great review of the Sakmut Boutique Hotel, from your fabulous remarked about ( Great hotel, so enjoyable) from this word we believed that you were having had the beautiful experiment time spent here, as you mentioned about the wonderful swimming pool, We do hope that you had enough time in the pool, We appreciated your HIGHLY RECOMMENDED our place. We are looking forward to welcome you again if should your travel made you return. With Sincerely Sakmut Boutique Hotel Managements,