This is one of the most unusual hotels I have ever stayed in. First the major positives - the service and the location. Michelle, the day-to-day manager is exceptional. Kind, responsive, and very helpful. She made our stay in Siena so much more comfortable and enjoyable. The hotel is a short walk from Il Campo and the Duomo as well. On the negative side - the hotel has a lot of character, perhaps a bit too much for most people. The water closet shower, where the water runs everywhere takes some getting used to, as well as the Renaissance decor in the rooms. The layout of the room was very quirky as well. If you really want to stay in a slice of the Renaissance this may just be the ticket for you, otherwise you might be better served with a more modern hotel. Please also note that the hotel doesn't have an elevator, so you will be hauling your luggage up and down stairs. There is also a fair amount of noise from the surrounding streets that is audible at night, disturbed my wife who is a light sleeper.