Guest User
January 31, 2023
BEWARE!!!! We were there for a hockey tournament. Friday late found crickets and these other bugs all over my room. Front counter lady Lindsay advised they were just bugs no need to change rooms. After arguing with her about it she reluctantly changed us rooms. Saturday our game wasn't until mid afternoon so we brought the team outside to play football. There is a huge field and picnic tables for so we even at lunch there. Lindsay advised that we should control our animals and take them to the dog park up the road. After the game, we went back about 7 the kids went for a swim after the swim a "long term resident" chases 4 kids grabs one and chokes and shakes him. Police of course are called and he is charged with assault on a minor. Even after instructions from the Police Lindsay does not want to remove him from the property. She advised us that he is a long term rental and that he should stay. The officer insisted he be removed. My son one of the 4 kids involved pushed our suitcase, hockey bag and chair in front of door to try and sleep. He has had nightmares every night since. Monday call the manager Ken who is not helpful or sympathetic of the situation and advise that bugs happen, that Lindsay did not mean our kids were dogs, and that they have a long term contract for the resident long before us and that he should not have been removed. This place is not safe for kids and not welcoming. DO NOT bring your kids there. The GM was fully aware of the Saturday evening events and still did not come to the hotel to check on his guests or his staff. There was no empathy for the situation.