57 Jalan Iconic Point Iconic Point, Simpang Ampat, Penang, 14100, MalaysiaView Hotel Details
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1 night
Wellesley Hotel Guest Reviews
4.3/5
Very Good
112 Reviews
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Verified reviews
Location4.4
Amenities4.1
Service4.3
Cleanliness4.3
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All reviews(112)
Positive reviews(107)
Reviews with photos/video(22)
Clean and tidy(24)
Great location(18)
Awesome stay(12)
Great service(8)
Awesome amenities(5)
Negative reviews(5)
L.YenWei
Standard Queen Single Room with River View (Non-smoking)
Checked in Nov 2024
Solo travelers
6 Reviews
5.0/5
Outstanding
Posted on Nov 16, 2024
I recently had the pleasure of staying at the Wellesley Hotel during my vacation, and I can confidently say it was an unparalleled experience from start to finish!
Ambiance & Location:
The Wellesley Hotel is situated in a prime location, right in the heart of the city. The architectural beauty of the building is stunning, combining classic elegance with modern convenience. The lobby welcomes you with its high ceilings and tasteful decor, and the aroma of fresh flowers fills the air, giving it a luxurious feel.
Accommodation:
My room was simply divine—spacious, clean, and tastefully decorated. The king-sized bed was incredibly comfortable, complete with plush pillows and soft linens. I loved the panoramic view from my window, which overlooked the bustling streets below. The bathroom was well-appointed, featuring high-end toiletries and a rainfall shower that felt like a personal spa.
Service:
The staff at the Wellesley Hotel were exceptional. From the moment I checked in, the front desk staff greeted me with warm smiles and genuine hospitality. They were always ready to assist, providing information about local attractions and dining options. The housekeeping team kept my room immaculate, and their attention to detail was impressive.
My stay at the Wellesley Hotel was nothing short of fabulous. I left feeling relaxed, rejuvenated, and eager to return. If you're looking for a luxurious getaway with top-tier service and amenities, this is the place to be. Highly recommended!
6/7
Response from Property: Thank you so much for your wonderful review! We are absolutely delighted to hear that your stay at The Wellesley Hotel was so memorable. Your kind words about our location, ambiance, and the comfort of your room are truly appreciated. We're also thrilled that our team’s exceptional service made such a positive impact on your experience.It’s our goal to provide every guest with a relaxing and luxurious stay, and it’s rewarding to know we succeeded during your visit. We look forward to welcoming you back in the future for another unforgettable experience.Thank you again for recommending us!
Retirees
Standard Queen Single Room with River View (Non-smoking)
Checked in Oct 2024
Couples
3 Reviews
4.0/5
Very Good
Posted on Oct 16, 2024
Well located in iconic point in Simpang Ampat. Clean place but only parking need to pay by TNG and claim yourself online rm10. They have a conveniently placed a water dispenser near the lifts
Suet Eng
Standard Queen Single Room with River View (Non-smoking)
Checked in Oct 2024
Travel with friends
3 Reviews
5.0/5
Outstanding
Posted on Oct 15, 2024
Nice location, located in iconic point. In front got CU, family mart, McDonald’s, Starbucks, coffee bean, Chagee, beautea, Secret recipe, ZUS, Baskbear, CIMB, Mix store, and KFC nearby. Even if come back late also no need worry about the parking lots.
Three levels, two lifts. Easy checkin. Hotel and room not too big, but just enough for one night stay. Clean room and comfortable mattress and pillows. Aircond is individual not centralised, easy to control and cold enough.
Anonymous User
Standard Twin Room with City View (Non-smoking)
Checked in May 2024
Business travelers
1 Reviews
2.2/5
Posted on May 29, 2024
When need go out and come back hotel also Tracffic jam.. Too much traffic light. Room too small. But conveniently alot food near by only, and all entertainment so so only
Response from Property: Dear Guest,Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations. We understand that the traffic congestion and the room size were issues during your stay.We’re glad to hear that you found our location convenient with many food options nearby. Your comments on the surroundings, amenities, cleanliness, and service are noted, and we will work on improving these aspects.Thank you for bringing these issues to our attention. We hope to have the opportunity to offer you a better experience in the future.Best regards,FirdausWellesley Hotel Team
JIAN BIN
Standard Queen Single Room with River View (Non-smoking)
Checked in May 2024
Couples
1 Reviews
4.0/5
Very Good
Posted on May 10, 2024
The hotel is strategically located at Iconic Point. Good reasonable price. Room wise is quite clean without nice view. Plenty of parking but downside is you have to pay through TNG first whenever you go in and out and they only reimburse max RM10/night.
Response from Property: Dear Guest,Thank you for your review. We’re glad to hear that you appreciated our strategic location and found our pricing reasonable. It’s also great to know that you found the room clean, though we regret that the view did not meet your expectations.We understand your concerns about the parking fees and reimbursement process. We appreciate your feedback and will consider it as we strive to improve our services.Thank you for staying with us, and we hope to have the chance to welcome you back in the future.Best regards,FirdausWellesley Hotel Team
Yen You
Standard Queen Single Room with River View (Non-smoking)
Checked in Nov 2024
Business travelers
71 Reviews
4.0/5
Very Good
Posted on Nov 27, 2024
The room Very clean
Got provided toothbrush and toothpaste
A lot restaurant nearby here
Response from Property: Thank you for your wonderful feedback! We're so pleased to hear that you enjoyed the cleanliness of your room and appreciated the amenities provided. It's also great to know that you had easy access to many restaurants nearby. We hope to welcome you back soon for another pleasant stay.
Guest User
Standard Queen Single Room with River View (Non-smoking)
Checked in Oct 2024
Family
2 Reviews
5.0/5
Outstanding
Posted on Nov 17, 2024
Clean hotel and friendly staff. Location is excellent. Parking able to claim from hotel.
Response from Property: Thank you for sharing your positive experience with us! We're thrilled to hear that you found our hotel clean, enjoyed the friendliness of our staff, and appreciated the excellent location. We're also glad the parking service was convenient for you. We look forward to welcoming you back on your next visit!
Jhonly Chin Hing
Standard King Single Room with City View (Non-smoking)
Checked in Nov 2024
Business travelers
97 Reviews
3.5/5
Posted on Dec 2, 2024
Good location, easy to find food and drinks, room cleanliness need to improve
Response from Property: thank you for taking the time to share your feedback with us. We're glad to hear that you found our location convenient and enjoyed the accessibility to food and drinks nearby. We truly appreciate your comments about our room cleanliness, and we sincerely apologize for not meeting your expectations in this area. Please know that we are addressing this matter with our housekeeping team to ensure that such issues are improved upon for future stays.We value your input and hope to have the opportunity to welcome you back soon, offering you an even better experience.
Nur Syazana
Standard Queen Single Room with River View (Non-smoking)
Checked in Oct 2024
Couples
1 Reviews
4.5/5
Great
Posted on Nov 1, 2024
Everything is great except there is no laundry bag provided..
Yan Yong
Deluxe King Single Room with River View (Non-smoking)
Checked in Dec 2023
Couples
9 Reviews
5.0/5
Outstanding
Posted on Dec 20, 2023
This is the 3rd times staying in this hotel. Clean room. Great location. Many restaurants around the hotel.
Response from Property: Dear guest,Thank you sincerely for choosing our hotel for the third time! We truly value your continued trust in us. We're delighted to hear that you found the room clean, appreciated our great location, and enjoyed the variety of restaurants nearby.Your feedback motivates us to maintain the high standards you've come to expect. We look forward to providing you with the same level of service on your future visits. If there's anything specific you love about your stays or any suggestions for improvement, please feel free to share.Safe travels, and we can't wait to welcome you back for your fourth stay!Best regards,Loga Wellesley Hotel Team.
Guest User
Standard Queen Single Room with River View (Non-smoking)
Checked in May 2024
Business travelers
46 Reviews
4.0/5
Very Good
Posted on May 12, 2024
Nice place to stay. Facility Well maintained and cleanliness. Easy accessible to all the good restaurant surrounding to hv the good food.
Response from Property: Dear Guest,Thank you for your review! We’re pleased to hear that you found our hotel to be a nice place to stay, with well-maintained facilities and good cleanliness. We’re also glad you enjoyed the convenient access to nearby restaurants.We appreciate your feedback and look forward to welcoming you back for another enjoyable stay!Best regards,FirdausWellesley Hotel Team
Guest User
Superior Queen Room
Checked in May 2024
Business travelers
56 Reviews
4.0/5
Very Good
Posted on Jul 31, 2024
The hotel staffs are very help and the room is clean. Nearby with food shops and some convenient stores. Good for short business trips.
Response from Property: Dear Guest,Thank you for your review and for sharing your feedback! We’re pleased to hear that you found our staff helpful and the room clean. It’s great to know that our location, with its proximity to food shops and convenience stores, was convenient for your business trip.We appreciate your comments on the surroundings, amenities, cleanliness, and service, and we’ll continue to strive for excellence in these areas. We look forward to welcoming you back for another stay in the future!Best regards,FirdausWellesley Hotel Team
IHI
Standard Twin Room with City View (Non-smoking)
Checked in Oct 2023
Couples
11 Reviews
5.0/5
Outstanding
Posted on Oct 15, 2023
Strategic location. Surrounding have 7e, starbuck, mcd, KFC, nasi kandar, CU Mart etc. This hotel new building and really recommended. Not big room but comfartable for me just 2 person.
Response from Property: Dear guest,Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to learn that your experience at our hotel met your expectations.Your perfect ratings in surroundings, amenities, cleanliness, and service are greatly appreciated. We take pride in our strategic location, surrounded by convenient options such as 7-Eleven, Starbucks, McDonald's, KFC, Nasi Kandar, CU Mart, and more. It's delightful to hear that you found our new building to be highly recommended.We understand the importance of comfort during a stay, and we're glad to know that our rooms, though not overly spacious, provided a comfortable setting for you and your companion.Once again, thank you for choosing to stay with us, and we look forward to the pleasure of welcoming you back in the future. If there is anything more we can do to enhance your experience, please feel free to let us know.Best regards,FirdausWellesley Hotel Team
Lee YR
Superior Queen Room
Checked in May 2024
Business travelers
7 Reviews
5.0/5
Outstanding
Posted on Jun 11, 2024
Strategic location with many restaurants nearby. Recommend for business travelers
Response from Property: Dear Guest,Thank you for your perfect rating and kind words! We’re thrilled to hear that you enjoyed our strategic location and found the nearby restaurants convenient for your stay.We appreciate your recommendation for business travelers and are delighted that our surroundings, amenities, cleanliness, and service met your expectations.We look forward to welcoming you back for another excellent stay!Best regards,FirdausWellesley Hotel Team
Muhammad Aliff Shafie
Standard Twin Room with City View (Non-smoking)
Checked in Oct 2023
Business travelers
65 Reviews
4.5/5
Great
Posted on Nov 2, 2023
Parking need to pay.. Only the down side. Room excellent. Bkfst need to pay not included
Response from Property: Dear Muhammad AliffThank you for taking the time to share your feedback with us. We're delighted to hear that you found our rooms excellent. Regarding the parking and breakfast charges, we understand your concern. We aim to provide transparent information about our additional services, and we appreciate your input.We'll certainly take your comments into consideration as we continuously strive to enhance our guest experience. If you have any further suggestions or if there's anything else you'd like to share, please feel free to reach out. We hope to have the opportunity to welcome you back and provide an even more enjoyable stay.Best regards,LogaWellesley Hotel Team