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5 star

Conrad Singapore Orchard
4.5/574 Reviews

Conrad Singapore Orchard

Orchard Road Singapore|0.42km from Beaufort on Nassim
Greetings esteemed reviewers, it is with great dismay that I pen this review to share my recent experience at the Conrad Orchard Singapore which was well below expectation. This isn't my first time to stay here. In a previous review, I had bestowed upon the hotel a rating of four stars and had made mention of the General Manager's name, Oscar Postma, as a mild critique of their performance. My stay had been quite wonderful, albeit marred by their proclivity towards complacency in providing minor special requests. However, I found myself the subject of ill-treatment at the hands of the hotel's personnel. Their behavior was nothing short of bullying, as they proceeded to pursue punitive measures against my top-tier membership in their esteemed chain of hotels, ultimately resulting in its suspension. The road to reinstatement was replete with challenges, and I was disconcerted by their unseemly conduct, which seemed to be directed towards punishing me for my candid review. It is my duty to warn other fellow reviewers that these individuals are not to be mistaken for gentlemen of standing and refinement, but rather, they utilize tactics that are more in line with the mindset of a thug, targeting those who dare to voice their concerns. Any potential guest at the Conrad Orchard Singapore should be prepared to navigate such hostility. In summation, I find the behavior of the hotel's personnel to be wholly unacceptable, and I would caution any prospective guests to prepare themselves accordingly. It is my sincere hope that this review serves as a warning to all who might consider a stay at this establishment.

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Breakfast

The Singapore Edition
4.3/559 Reviews

The Singapore Edition

Orchard Road Singapore|0.42km from Beaufort on Nassim
I find this property very difficult to rate we had high expectations. I guess we looked at the room rates and we just figured there would be a lot more to offer the property is very minimalistic. Can’t say much about the staff because the hotel is so new but they definitely need more experienced management for sure, I’m a Titanium Elite member so I did get an upgrade to their basic suite. The rooms and the property has no sound insulation so you can hear everything in the hall everything in the rooms next-door to you for that reason alone I would not return. I was told if I wanted further upgrade I could use my suite Night awards they have a promo going on But then was told after ,we don’t control that Marriott controls that which I know they do but it did say it was available but what they had done after me requesting about 10 times for the upgrade instead of honoring what they said they gave it to someone else two hours prior to check and bragged about it see below I did ask the management what I did wrong Anything? Or what do I have to do next time? But like I said the management is very new and inexperienced so I didn’t get much benefit of asking that question I think it’s an overpriced property in my opinion they won’t survive not at the rates I see some rates entry-level thousand dollars $1200 depending on the dates, no way in a million years is this property command those kind of dollars we come to Singapore 3-4 times a year we stay around 80 nights I won’t be visiting this property again anytime soon. as well Not crazy about the location and if it rains you’re at luck we didn’t try the restaurant there wasn’t much on the menu Have a look at it so I can’t comment on that, no buffet breakfast included no lounge just don’t see the value at all, but if you want your milk because they don’t leave milk in the room for your coffee, I suggest you order it an hour in advance. Check out is 12:00 to me a 2 star or 3 star has 12:00 check out.the spa is basic very small only few people can fit in jacuzzi, maybe three in the Steam and the bathroom utensils or something you would see again in the two or three star hotel again very disappointing.PS before you go to bed check that they’ve left coffee or sugar in your room so that way when you get up in the morning and you find there’s nothing there you won’t have to wait an hour to get it. It’s hard to believe they don’t even leave milk in the room. You have to call up for it every morning.

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Explore Guest Reviews of Hotels in Singapore

Searching for hotels near Beaufort on Nassim? Compare room rates and reviews to find your ideal stay.
Mercure Singapore on Stevens
4.2/5611 Reviews
Orchard Road
I had a great stay at Mercure on Stevens. The two Malaysian gentlemen at the front desk were incredibly helpful during check-in, and they even allowed me to check in early. Although my room, 417, had a slightly strange smell, my overall experience was fantastic. The highlight was the convenient hotel shuttle transfer to Wheelock, the famous Orchard area in Singapore.
voco Orchard Singapore, an IHG Hotel
4.3/5220 Reviews
Orchard Road
I stayed here for three nights for a business trip in October. This is not a 5 star hotel as what it claims to be. Lobby is small, the room is old, and water pressure of the bath room could be stronger. One of the room cards they gave me at the front desk was not working. Then the second time I had to go back to them for changing the room card was on that extra night I booked at the same room (it’s even done before arriving Singapore). I think their room card system is old and would not adjust accordingly to changes made to the bookings. Therefore, I think it’s overpriced comparing to other hotels on the same street (Orchard Road) If you viewed it as a four star, services in general was fine. Good choices and services for breakfasts.
Novotel Singapore on Stevens
4.2/5249 Reviews
Orchard Road
It was a great staying experience with great location, clean room and great pool for a relax swim. Had dinner at winestone with great food and wine. Service was excellent throughout. Will be back again. Highly recommended to stay.
Treetops Executive Residences
4.5/545 Reviews
Orchard Road
The local customer helped to order it. The swimming pool is 40 meters long, the room is clean, the kitchen is equipped with Chinese and Western kitchen utensils and rice cookers are also available. Clean, the cleaning towel will be changed every day. There are both Chinese and Western varieties for breakfast, and there will be some small changes every day. The coffee is delicious and fully meets the needs. The geographical position is superior, five minutes' walk from the Orchard Road shopping mall, each shopping mall will have a large food court underground. It is also very close to the Botanical Garden, and I often go for morning jogs. The distance from the hotel to the Botanical Garden is about 8 kilometers. All in all, this is the best serviced apartment I have ever stayed in. It is highly recommended and will choose next time.
Shangri-La Apartments
4.1/531 Reviews
Orchard Road
We stayed here as we felt that having more space would be easier with two young children. The hotel itself is again very dated which shocked us a little due to the price you are paying. The staff are very helpful and ordered taxis when we requested them. The facilities within the hotel such as having a washing machine and dryer in the basement which was free to use and didn't require any products is very helpful and was used often. There is also a washer and dryer on every floor but you need to supply the products for that one - which we didn't feel was viable for such a short stay. Our 2 bed apartment was very spacious and well looked after by the housekeeping team. We weren't able to use the pool as this was down for maintenance but we did go to the hotel pool which was lovely but a little dated. I would have preferred there to be less inconsistencys within the hotel for example one breakfast we had at the buffet we weren't charged for our 6 year old but for our second trip we were which was a little confusing.
The St. Regis Singapore
4.5/5532 Reviews
Orchard Road
Had a fantastic stay again at St Regis. The room is awesome, as always. Very big at 50m2 with king sized bed and lots of sitting area. The iconic marble bathroom comes with bathtub and bath salt, separate toilet and shower area. There is also a small walk in wardrobe. The bed and pillows are super comfortable. It was very hard to get up in the morning haha! Service was great too. Indicated that we are celebrating birthday and they gave is birthday cards, a small cake and fruits. Staff are also prompt in dealing with our requests. All requests made via call were delivered within 15mins. The only thing that was lacking was no view. We booked the executive room which faces the condo. Wasnt a big issue with us as the room more than make up for the lack of view. Would definitely love to come back again!

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Average Temperature

• January to March: 28.95°C during the day, 25.32°C at night

• April to June: 29.74°C during the day, 26.23°C at night

• July to September: 29.1°C during the day, 25.77°C at night

• October to December: 28.7°C during the day, 25.3°C at night

Average seasonal Rainfall

• Spring: 174.33 cm

• Summer: 146.33 cm

• Autumn: 155.0 cm

• Winter: 241.0 cm

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