Heritage Collection on Pagoda - Mobile App Check-In Reviews

Response from Property: Hi Chloe,Thank you for sharing your experience with us! We're glad to hear that you had a great stay and found our rooms clean and neat. It's wonderful to know that our staff provided excellent service and that you appreciated the fast and helpful communication. We're also pleased that you found the luggage storage convenient. We'll be sure to pass along your thanks to the team. We hope to welcome you back soon!

Response from Property: Good day, our valued guest!Thank you for leaving us a review! We're glad to hear that you had a great stay with us and appreciated our clean rooms, great amenities, and reliable internet. We're also glad that our service via WhatsApp met your expectations. Your recommendation means a lot to us, and we look forward to welcoming you, your friends, and your family in the future!

Response from Property: We are thrilled to hear that you enjoyed your stay with us! Your kind words about our team's excellent service and attitude have been shared with them, and they are greatly appreciated. We're glad you found the room comfortable and our location convenient for your needs. It's wonderful to know that you plan to return, and we look forward to welcoming you back in the future.

Response from Property: Thank you for your review! We're glad to hear that you found our hotel clean, convenient, and well-located. We're sorry to hear about the delay in your flight, which caused you to arrive at the hotel late in the evening. We understand that delays can be frustrating, but we hope that once you settled in, you were able to enjoy your stay with us. Thank you once again for choosing us and we hope to welcome you back for a smoother experience in the future!

Response from Property: Hi Hong!Thank you so much for your feedback! Our team will be delighted to know that their service made a positive impact on your experience.We truly appreciate your kind words and look forward to welcoming you back in the future. Thank you again for choosing Heritage Collection!

Response from Property: Hi Cindya,Thank you so much for your review! We're glad to hear that you had a convenient stay with us. It's great to know that you found the amenities complete and well-maintained. Our team will be delighted to hear your kind words about their helpfulness and responsiveness.We’re so glad you enjoyed your time here, and we can’t wait to welcome you back on your next visit. Thanks again for choosing Heritage Collection!

Response from Property: Hello, Nat!Thank you for your kind words! We’re happy to hear that you found our staff helpful and supportive, and that our location was convenient for you. We look forward to welcoming you back to Heritage Collection!

Response from Property: We're thrilled to hear that our prime location and amenities contributed to a wonderful stay! Your feedback is invaluable, and we're delighted that the cozy charm of our rooms provided a comfortable retreat. We appreciate your understanding regarding the absence of an elevator and are glad that you embraced the unique aspect of our hotel. Thank you for your glowing review and the five-star rating. We look forward to welcoming you back for another exceptional experience!

Response from Property: Thank you for your glowing feedback! We're thrilled to hear that our blend of traditional charm and modern convenience hit the mark for you. Our team is committed to providing exceptional service, even in a digital format, and we're glad that our efforts to stay connected via WhatsApp enhanced your experience. We look forward to welcoming you back soon!

Response from Property: Hi Tien,Thank you for your feedback! We’re glad to hear that our proximity to the public transportation was convenient for you and that you found the area quiet despite being close to the night market. We hope you had a great stay and look forward to welcoming you back!

Response from Property: Hello! Thank you so much for your kind words and for taking the time to acknowledge the service provided by our team. We are thrilled to hear that you had an exceptional experience. Your feedback is incredibly important to us. We look forward to welcome you again!

Response from Property: Hi Likhit,Thank you for taking the time to share your experience with us! We're thrilled to hear that everything worked perfectly for you during your stay. It's wonderful to know that you found our location convenient and that you were pleasantly surprised by how quiet it was inside despite being in the heart of the city.We're glad to hear that our digital check-in worked well for you and that our staff, were able to assist you promptly and efficiently. Your kind words mean a lot to us, and we're delighted that you had a good experience staying with us.Thank you once again and we look forward to welcoming you back again in the future!

Response from Property: Dear Valued Guest,Thank you for your feedback! We're glad to hear that you found our space well-utilized and clean, and that you enjoyed a comfortable stay overall. We apologize for any inconvenience if the size of the toilet did n ot meet your preference. However, please note that our shower heaters require approximately 30 minutes to reach optimal temperature, so turning it on in advance can ensure a warmer shower experience. Nevertheless, We appreciate your patronage and hope to welcome you back soon!

Response from Property: Hi! We are thrilled to hear that you enjoyed your experience with us! A big thank you for acknowledging the efforts of our team. Your feedback is greatly appreciated. We look forward to welcoming you back soon!