ISA Hotel & Apartment Hotel

Reviews of ISA Hotel & Apartment Hotel

ISA Hotel & Apartment Hotel

40 Amber Road, 439878, SingaporeSee Hotel Details
ISA Hotel & Apartment Hotel
ISA Hotel & Apartment HotelISA Hotel & Apartment HotelISA Hotel & Apartment Hotel
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1 night

Guest Reviews

8.0/10
Very Good
131 Reviews
Verified reviews
Location8.3
Amenities7.4
Service8.1
Cleanliness8.1
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All reviews(131)
Positive reviews(117)
Reviews with photos/video(34)
Awesome stay(36)
Clean and tidy(30)
Friendly staff(17)
Easy to get around(13)
Small room size(6)
Classy environment(5)
Close to airport(5)
Convenient for shopping(5)
Negative reviews(14)
k-c
Deluxe King Studio With Kitchenette
Stay Date Dec 2024
Other
43 Reviews
8.0/10
Very Good
Posted on Jan 24, 2025
Quite small room despite having a kitchenette as layout is weird. toilet is slightly bigger than other value hotels. aircon wasnt cold for some reason and washing machine was down. Upper level rooms should be better staff were helpful as they provided towels even after 7pm
Response from Property: Dear k-c,Thank you for your honest feedback. We're sorry to hear about the air-conditioning and washing machine issues and appreciate your patience. We're glad our team was able to assist promptly, and we’ll continue to work on improving the guest experience.Warm regards,Management of ISA Hotel & Apartment Hotel
Mee Chiong
Deluxe King Studio With Kitchenette
Stay Date Apr 2025
Couple
20 Reviews
8.5/10
Very Good
Posted on May 17, 2025
Overall satisfied with a smile.
6/7
Response from Property: Dear Mee Chiong,Thank you for your kind review! We're glad to know you had a pleasant and satisfying stay. Your feedback on the amenities is noted and will help us continue improving. Looking forward to welcoming you back with another smile 😊Warm regards,Management of ISA Hotel & Apartment Hotel
Zhi wei alvin
Bilik Queen
Stay Date Dec 2024
Family
3 Reviews
8.0/10
Very Good
Posted on Mar 18, 2025
They are nice to help to flexible booking due to some emergency case. The room is clean and neat
Response from Property: Dear Zhi Wei Alvin,Thank you for your kind review! We’re glad to hear you appreciated our flexibility during your emergency and that the room met your expectations. We hope to welcome you back soon.Warm regards,Management of ISA Hotel & Apartment Hotel
Kath C.
Bilik Queen
Stay Date Dec 2024
Couple
12 Reviews
9.5/10
Amazing
Posted on Jan 9, 2025
Check in was easy, the room was clean and comfortable. The location is great, just a few minutes walk away from MRT, bus stop right in front that goes to Orchard Road. Plenty of malls and eateries nearby.
Response from Property: Dear Kath,Thank you so much for your wonderful review! We’re delighted to hear you enjoyed the clean, comfortable room and convenient location. We hope to host you again on your next visit to Singapore!Warm regards,Management of ISA Hotel & Apartment Hotel
Guest User
Bilik Queen
Stay Date Dec 2024
Couple
1 Reviews
10/10
Outstanding
Posted on Jan 5, 2025
Amazing experience and fully maintenance fully hygienic and the most beautiful thing is the staff is so nice and corporate
Response from Property: Dear Guest,Thank you for the amazing review! We're thrilled to hear you had a hygienic and well-maintained stay. Our team truly appreciates your kind words and looks forward to welcoming you again!Warm regards,Management of ISA Hotel & Apartment Hotel
mehya
Deluxe Queen Studio With Kitchenette
Stay Date Nov 2024
Couple
3 Reviews
8.0/10
Very Good
Posted on Dec 25, 2024
The hotel is walking distance to East Coast Park which is good for morning exercise, watching sunrise/sunset and doing some activities at the beach. Clean hotel and had a great and cofmfortable stay.
Response from Property: Dear mehya,Thank you for your lovely review! We’re so glad you enjoyed the convenient location near East Coast Park — it’s one of our favorite features too! We're happy to hear you had a clean and comfortable stay. Looking forward to welcoming you again soon.Warm regards,Management of ISA Hotel & Apartment Hotel
Guest User
Bilik Queen
Stay Date May 2025
Couple
18 Reviews
5.5/10
Posted on Jun 22, 2025
Poor housekeeping found alot of ants and spiders and i were stay two night but no housekeeping. When i requested, they just sweep for the room, other than that nothing like not replacing tower, bed sheet not even clean the bath room. Overall rating 3/10, not recommend to stay there.
Guest User
Deluxe King Studio With Kitchenette
Stay Date Apr 2025
Solo traveler
2 Reviews
10/10
Outstanding
Posted on Jun 2, 2025
This apartment in Singapore. This was on the top of the list of best stays/experiences ever. The friendly and helpful staff were there for every need of mine. Thank you so much.
Guest User
Bilik Queen
Stay Date Apr 2025
Family
3 Reviews
6.5/10
Posted on May 24, 2025
The room is the smallest I had ever stay in. Walk path is 2.5ft x 7ft only. There was a fight outside my room from 330am till 730am. It was terribly loud as the room to room distance is too close.
Dee A.
Bilik Queen
Stay Date Apr 2025
Solo traveler
4 Reviews
7.0/10
Posted on May 20, 2025
it was alright. its cozy and very relaxing just didn’t expect the room too be very small. overall it was alright if you are traveling alone.
Response from Property: Dear Dee A.,Thank you for taking the time to rate your stay with us!We’re happy to know you chose our Bilik Queen room and hope it provided the comfort and convenience you were looking for. We look forward to having you back with us again in the near future.Warm regards,Management of ISA Hotel & Apartment Hotel
romeo7980
Deluxe King Studio With Kitchenette
Stay Date Apr 2025
Solo traveler
5 Reviews
10/10
Outstanding
Posted on Jun 7, 2025
The experience was good. Clean and maintained apartments. Staff were friendly and accommodating. Good location. Will book again.
Guest User
Deluxe King Studio With Kitchenette
Stay Date Dec 2024
Family
2 Reviews
6.0/10
Posted on Jan 21, 2025
The staff is helpful, although the room is not the best.
Response from Property: Dear Guest,Thank you for your review! We’re glad to hear our team was helpful during your stay. As for the rooster in your photo — while he’s not part of our staff (though he seems quite confident 😄), we still appreciate the fun touch!We hope to welcome you back again soon for another memorable stay.Warm regards,Management of ISA Hotel & Apartment Hotel
Guest User
Bilik Queen
Stay Date Apr 2025
Couple
3 Reviews
9.5/10
Amazing
Posted on May 6, 2025
Very good & clean & really new renovation. But is just no 24hrs reception due to Deposit cannot get back while early check out
Response from Property: Dear Guest,Thank you for your kind words and high rating! We're glad you appreciated our clean, newly renovated room. We understand the concern about early check-out and deposit, and we’re working to improve that process.Warm regards,Management of ISA Hotel & Apartment Hotel
Janet
Two Standard Studio - Family Room With Kitchenette
Stay Date Apr 2025
Family
15 Reviews
8.5/10
Very Good
Posted on May 5, 2025
We booked this hotel cos is pet friendly. Our dog had a great staycation with us. Room is small and not much space for bags and luggages. The room is clean and comfortable. Service is good too. Will return next time. Thanks for extending the check out hour for us.
Response from Property: Dear Janet,Thank you for your lovely review! We’re so glad you and your dog enjoyed the staycation with us 🐾 Your kind words about our service mean a lot, and we appreciate your feedback on room size — we’ll definitely keep that in mind. We're happy we could extend your check-out and hope to welcome you back again!Warm regards,Management of ISA Hotel & Apartment Hotel
F€ND1
Supreme King Studio
Stay Date Apr 2025
Solo traveler
2 Reviews
10/10
Outstanding
Posted on May 5, 2025
I have stayed at a dozen apartment/hotels in Singapore. This was on the top of the list of best stays/experiences ever. The friendly and helpful staff were there for every need of mine. Thank you so much.
Response from Property: Dear F€ND1,Thank you so much for your glowing review! We're thrilled to hear that your stay with us ranked among your best experiences. It's great to know our staff were able to assist you throughout your stay. We truly appreciate your support and hope to welcome you back again soon.Warm regards,Management of ISA Hotel & Apartment Hotel